Last-Minute SavingsLimited quantities.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $55.99
Clearance
The comparable value price is $109.99

Customer reviews

Rating 4.7 out of 5 stars with 69 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the My Passport Ultra 2TB external hard drive's large storage capacity, ease of use, and compact size, finding it perfect for backing up photos and other important files. Its reliability and sleek design are also frequently praised, with many users highlighting its portability and convenient use. The drive's affordability is another plus for many buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 4 out of 5 stars

    Excellent capacity and apps. Good speed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity and storage. Easy to set up. Light weight, but very strong build. Not as fast as expected on USB 3.0 when backing up docs. Very good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great Portable Hard Drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy to use, compact portable hard drive. Sleek and sturdy! Perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    Great Product, Great Price!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to buy an external hard drive in a hurry, but I had heard that they were so expensive. This drive was very reasonable, and with 2T, I was able to store all of the files in my old computer with lots of room left over. It was extremely easy to use. I'll be buying another just so I'll always have a great back up!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    convenient peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second WD external drive. The first one is still going after five years. This one is exclusively for business files which the WD Backup software effortlessly transfers each night. The silver-ridged section makes it easy to quickly identify by sight or feel (in the bottom of the gig bag).

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Slim and compact external harddrive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Passport external hard drive is thin and small enough to carry around, yet it can pack a lot of files so that I can eliminate having several smaller capacity flash drives. I actually bought two of these so I could use one as a back up drive while I use the other as a main drive.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Western digital is the superior storage brand

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am part time IT and have many friends who are full time IT and we all agree that Western Digital makes storage that is much more reliable than other mainstream competitors. I am brand loyal to them because I have heard of horror stories with other major brands crashing and data loss resulting. Nicely designed external appearance as well. I currently use this one to back up my family’s computer, IPhone files, and work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage capacity

    Rated 5 out of 5 stars

    The memory is great for backups.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The memory is easy to use and has great space for backups of computers or just storying extra information. If you are using it for a MAC computer, just make sure to make the corresponding adaptions for the memory to work correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security feature, I don't have to worry about someone trying to access the files. Looks sleek and light as well.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Solid external drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would get five stars but for the fact it does not seem to write as quickly as some of my other drives. Have had this drive in daily use though for 6 months with no issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Easy to set up and use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Easy to configure for both PC and Mac. Small but solid

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great hard drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice hard drive. Very portable and small and easy to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage capacity

    Rated 5 out of 5 stars

    Portable USB drive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact size portable USB powered drive with plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Good price, easy to use.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, easy to use. I have several 1TB drives and I use this 2TB as a backup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Compact and light.Use on both PC and iOS

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Worth the Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this with my Tablo to hold all my DVR recordings. With 1 tb I can record hours upon hours and watch whenever I want. Say bye bye to high cable bills because streaming is taking over!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Why didn’t I get one of these sooner?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time and time again I lost important moments due to a computer or phone failure. This has allowed me to take almost 6,000 photos off my phone and more off my laptop. Love it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Bought this for Streaming when I cut Cable TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this 2 TB external hard drive to keep all my DVR recordings on for my new Tablo. No more cable bills except for High Speed Internet, wish I would've done this sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Decent portable backup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a backup drive for my laptop. I usually buy Seagate drives, but decided to go with this one since it was on sale I think. Not bad, easy setup, light, easy to throw in backpack and go. Backup speeds are decent.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Tons of storage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive will hold a ton of pictures and videos. Was used to backup my entire picture library and was more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great ext. HD

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and fast. Ready to use our of the box. Fast even with encryption.

    I would recommend this to a friend
Sponsored