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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 422 reviews

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  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers recognize the 4.5 Cu. Ft. High Efficiency Stackable Front Load Washer with Steam and Load & Go XL Dispenser as being easy to use and having excellent cleaning performance, a quiet operation, and a convenient Load & Go feature. Many appreciate its large capacity, though some have experienced issues with reliability and spin cycle vibration. A few users also noted concerns about the soap dispenser and the price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 422 reviews
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    LOVE it!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long story short, we had an LG top loader that was awful and could never finish a load without going out of balance no matter what we did to fix it. We finally opted to upgrade and I in no way regret it. All my clothes smell great, the spin can sometimes get a little crazy starting off, but it spins my clothes nearly dry. I would not recommend this washer if you’re looking for something quiet. We have ours in the second floor hallway laundry closet and from downstairs it sounds like a helicopter taking off. As long as you don’t mind the noise, this is a wonderful machine and offers many helpful features.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is actually very good. No problem it’s sleek and quiet. Getting the matching dryer in a week. Have a very small kitchen and for it to be big enough to fit my king size comforter with space. I LOVE IT. had to purchase the pedestal it just goes together

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Whirlpool Waaher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the chrome color. Love the quiet feature and how efficient it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better upgrade from my Samsung, but only time will tell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it installed for a week but so far so good. I had it professionally installed via Best Buy onto a concrete floor in my basement. The first time I ran it through I just let it choose it’s own settings for water temp and spin dry and soil. Then once I got the hang of it I now choose my own settings. If I’m washing towels then heavy soil high temp. If work clothes then delicate low temp low soil. The high soil option for towels takes 2+ hours but these towels smell like new. Delicates take 40 mins. Average load takes about an hour.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 3 out of 5 stars

    Picture is deceptive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well my old model had light in the drum and when you look at the photos it sure does look bright. Well great job on that picture didn't think i had to ask guess i will look for a light ball to go inside . To soon to rate but the start is not to great. I have now found that missing sock . The camera can see better than the naked eye.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool Washer/Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing and very quiet! Being a TotalTech member brought huge savings for the pair. I Made an excellent choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Winner Winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. Our prior machine required three loads where this one you can get it done in one. What a huge difference when you have a family, saves so much time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unfortunately Couldn’t give zero stars

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer stopped working within 45 days. I’ve had repair people here twice. They can’t get it working. Machine won’t drain. Sometimes has leaked on the floor. Don’t waste your money. You are better off just throwing clothes in a bathtub with detergent and water. We are in the middle of a pandemic. I don’t want people to keep coming to my house when it can’t be fixed. Hopefully whirlpool does the right thing and replaces defective appliance. Also been on hold trying to get this resolved for an hour.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Unhappywithwhirlpool, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have dual detergent stations and quick wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Soooo much better than a top loader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most disgusting purchase i ever made in my life was the Maytag top loader washing machine. It does not clean anything properly. The Whirlpool top loader works great and it cleans so much better. Its very easy to use and the controls totally makes sense. I love the fact that the top row of buttons is labeled as a group WHAT ARE YOU WASHING then the buttons below is labeled HOW ARE YOU WASHING IT. Then it automatically sets up the water temp and spin cycle. Besides pressing the extra rinse button, thats pretty much it. Also i want to mention that its very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Whirlpool - fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. Silent and efficient plus I can load more than in my old machine. Great appearance as well. Sleek and modern looking. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this frontload washer for a few weeks now. We cannot believe how quiet this machine is during all cycles including the spin cycle. We had a whirlpool duet before and this one is quieter than that with a much larger capacity. We now are able to put the amount of clothes in that they say you can and they come out clean And smelling fresh. I would highly recommend this washer for anybody it has been wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Overall, great mid-level washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricier than other brands for comparable features, but worth it for a well-built Whirlpool brand machine. No frills like Wi-Fi or interior lighting, but does well with what it's supposed to do. Very easy to use, cleans very well, love the Load & Go dispenser and steam clean features. Seems to be well-made (and is extremely heavy). Hope it'll last at least 10 years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Load & go

    Rated 5 out of 5 stars

    Wow do I love this new washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Extra of capacity free m what I had. Love that I can pre-fill the laundry soap and it lets me know when I need to refill it. Anything to save time and he’s busy days is an A+ to me

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Beautiful washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my washer yesterday. It was easy to hook up. It is very easy to operate. It feels heavy duty. I keep hearing people say that washer is rocking and moving around. It only moves if it is not leveled properly. Jus make sure if you purchase it that all 4 legs are equally leveled. I noticed my clothes were so very very clean. Also it is a very efficient washer only using the correct amount of water for each load. The wash and go feature is very nice. It knows how much detergent to use and I really like that. So far it is very good washer and I have washed three loads. I recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good. It's pretty quiet. If you can, get the extension from the floor so it sits higher if your plan is to put it on the ground. It washes really well and it's quiet. Good brand. Price is medium/high. I've had it for a month so we'll see how it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Load & go

    Rated 5 out of 5 stars

    Best washer I've ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool front loader is by far my favorite washing machine after years of trying out Maytag and Samsung. The controls are straight forward and very easy to navigate. The Load in Go option is a dream come true! I no longer worry about my teenagers using way too much detergent and over suds-ing. All in all, this machine is easy to use and gets the job done!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Love this washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a new washer and couldn't have picked a better one for the price. Easy to use, large capacity, quiet, and looks great. Highly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Load & go

    Rated 4 out of 5 stars

    Enjoying it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Load & Go feature time saver. Easy load selections. Clothes come out clean and fresh with minimal water consumption. Buttons can be a little touchy if you happen to brush up against the pad lights turn on awaits instructions to start load.

    I would recommend this to a friend
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