Customer Ratings & Reviews

Been using this about a month, and despite being fearful after reading others reviews, i have had nothing but pleasure with this device. The lock functions well, smooth in and out, and all the remote access, fingerprint, keypad, key options work well and I am just pleased for a solid looking, and functioning product.

This lock is a secure and feature-rich smart lock that's easy to use. However, the battery life is simply unacceptable. It's a constant battle to keep the lock operational, and I have to replace 4 AA batteries almost every 2 months which is incredibly inconvenient and costly. If Yale can improve the battery life, this lock has the potential to be an outstanding product. Until then, users should be prepared for the inconvenience of frequent battery changes.

This smart lock is top of the line in all aspects. The only bad thing is it goes through batteries like crazy. You should use Lithium batteries if you buy this. The only thing I see wrong with it.

love functionality for family use. easy to install. Only complaint would be connectivity issues on occasion (for remote access), and battery use.

I love this purchase. Very easy to set up works. Great syncs up with your phone perfectly highly recommend this product to anybody. I'm lookI love this purchase. Very easy to set up. works Great syncs up with your phone perfectly highly recommend this product to anybody. No more keys jiggling around.

Works as advertised. Was quick and easy to install, with clear instructions. I replaced my existing deadlock and took about 15-20 mins start to finish. App was easy to setup. Love the convenience of the fingerprint sensor. Works well with my Google Home setup too.

This works well, but be sure to have extra batteries. I replace them every few months. Customer phone support was also very good

We have had few different smart locks but the Yale locks have by far been the best. I can use codes, finger prints, my phone, and watch to unlock it. It’s easy to share access to friends and family or even deny access. It pairs with my Alexa and ring products. Great product

Product looks nice, install was the same compared to a normal door lock. Only complain I have it the fingerprint reader. Sometimes it doesn't read our prints to unlock.

Beautiful product. Easy to install and configure. It either lack of a basic feature or doesn’t work in my case, that is a self lock after xx mins. If the door is left unlocked it doesn’t self lock or notify me that is the case. I can do it with Apple Home automations, however, the second issue is that the lock frequently loses WiFi connection. Nothing else in close proximity looses WiFi connection but just the lock. So, the front door is frequently unlocked until other sensors in my house trigger the automation to lock it.

Works like a charm. Very easy to install and set up. Was able to add fingerprints for everyone in the houshold and still have the peace in mind of a physical key in case of an emergency. Great product that we plan to install acoss all of our exterior doors.

Replaced my old nest Yale lock. This new assure lock is great. Fast and reliable. Only issue, but might be lots of traffic. 7 people using it daily. Battery- Bought it March and replaced it October. So 6 months not bad I guess with heavy usage. Overall great product and love the new lock.

The lock was easy to install. It didn't take long to program all 5 household members to have access through their phones. I like the feature where the lock will auto-unlock when my phone is within 15 feet of the door when I get home. I have not programmed the fingerprint feature but plan to do so soon in the event I am not carrying my phone. I like being able to check to see if the door is locked without having to get up from the bed at night.

I am impressed with this Yale smart wifi deadbolt. I had another brand for 9 months and had problems with it giving false information about the lock position, not working when the temps dropped below freezing, and the locking function not being smooth. I have had the Yale lock for a month now and it works great without any issues. This lock has great features with the door position sensor, app records and notifications of who and how the door was unlocked, WiFi operation remotely, Siri compatibility use to lock and unlock. The lock is not affected by freezing temps like the one it replaced. I was concerned about battery life using the WiFi feature regularly, but have made it a month without needing to replace them. A month of battery life is acceptable to me for this feature, and it’s still going strong. The lock build is good with smooth functionality. I have a friend who has had this lock for over a year, without the fingerprint feature, and it still works like new. At night I have occasionally gotten a WiFi connection dropped notification and later a reconnection one. Not sure if it’s the lock or my internet service causing this. I highly recommend this deadbolt and brand.

O bough other kind before but I had to change it for this one and I love it!! It was easy to install and configure for my kids codes!

I really like this product. especially the fingerprint reader works. really well. Just got a take your time with each time you touch the fingerprint reader. Don't push. Just rush your finger and it works really well. The install and setup is pretty straightforward. But use your own tape measure. The paper when it comes with is pretty useless.

Easy to install and works great! There have been some reviews I have seen with technical issues, but so far (knock on wood) it’s worked great. The app is user friendly as well.

This lock is sleek and fits with all doors. Has a nice finish, and the ease of use is very simple. This lock has had no issues and the app is very simple to use, and you can add multiple users with codes and fingerprints.

This is my second Yale lock and the upgrade on this version satisfied the only negative comment I had on the previous version. They added a key lock, which is very helpful for rentals or even your own place and the battery dies you have a way to unlock.

Like this smart Lock. Fingerprint options is just great. Backup key option is give me a piece of mind.