Samsung - 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam - White

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Harness the power of foam and steam. This Samsung washer lets you fit more clothes inside, finishes cycles faster, and achieves a total clean. Plus, the tub keeps balanced while spinning, so you can enjoy a calm and quiet house while the machine is running.

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$999.99
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Was $1,169.99
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    Color:
    White
    • Black stainless steel
    • White

    Key Specs

    • Product Height
      38.7 inches
    • Product Width
      27 inches
    • Product Depth
      34 inches
    • Capacity
      5 cubic feet
    • High-Efficiency
      Yes
    • Steam Function
      Yes
    • Vibration Reduction
      Yes
    • Washer Load Type
      Front load
    • Color Finish
      White
    • App-Controlled
      Yes
    34"
    Samsung - 5.0 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam - White - Front_Standard
    27"
    (Doors closed)
    38.7"
    Our experts recommend
    plus
    Subtotal:

    Overview

    What's Included


    • 5.0 Cu. Ft. 14-Cycle Addwash™ High-Efficiency Front-Loading Washer with Steam

    Ratings & Reviews


    Overall Customer Rating:
    93% of customers would recommend this product to a friend (618 out of 668)

    Features


    AddWash

    Add forgotten items to this front-load machine, even after you’ve started the cycle. Just use the convenient AddWash door when you need it.

    Super Speed

    Clean clothes faster. This wash cycle cleans a full load of laundry in as little as 36 minutes, with the same cleaning performance as always.

    5.0 cu. ft. large capacity

    There are 14 wash cycles, 5 spin speeds, and 5 temperature settings to choose from. Use the digital LED controls and indicators to set up and check the status of each load.

    PowerFoam

    Take detergent to the next level. This unique technology mixes water, air and detergent for a deep and powerful foam clean that can tackle even the bulkiest items.

    Steam Wash

    Get a deeper clean. The washer releases steam from the bottom of the laundry tub, not the top like other washers, to fully saturate each item so nothing needs to be pre-treated.

    VRT Plus technology

    40% quieter than regular VRT. Special sensors keep loads balanced even at high spin speeds, for a laundry cycle you can sleep through.

    Self Clean+ technology

    The washer tub frees itself of dirt and bacteria without using harsh chemicals to get the job done. Plus, you’ll receive a convenient reminder to clean the tub every 40 wash cycles.

    Smart Care app

    Control your washer from anywhere. This app will alert you if there’s a problem, then walk you through any actions needed to solve it. Download for iOS or Android smartphones.

    Child lock

    Keep kids safe. Turn the child lock on and the buttons won’t respond, so kids won’t be able to use the washer without you.


    Customer rating

    4.6
    93%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      Awesome washer

      Posted
      Jwmorton87
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We decided to get a new washer after our old one stopped washing clothes as well as it used to. After weeks of research we decided to get this washer. We are coming from a small 3.6 cu ft too load so this 5.0 was magical for us. There are 2 adults. I am pretty tall so all of my clothes are huge compared to everyone else's, and 3 kids. So there's always laundry to be done. With the old washer, when all of the towels are dirty it can take 3 to 4 loads of to wash all of them, and that's about an hour and a half wash time, with the new washer I can wash all the towels in 2 loads with room to spare in the second load and it only takes 46 minutes to wash on normal cycle and that's without the superspeed button. It cleans the clothes very well and haven't had any issues out of it. Due to complaints of mold and mildew smell from All other front load machines not specifically one brand over another, after all the laundry is done or done for the night we typically leave the door cracked for it to dry out. Haven't had any issues though. I tried the self clean feature one day and I am sure it works but it did take nearly 4 hours to do so. The machine is pretty quiet but there are times that it can be loud, but it's not near as bad as the old washer. Also it is very smooth operating and can hardly tell it's running if you hold your hand on it. One thing about this machines compared to the LG that I noticed from a video review on YouTube is that when they added fabric softener it always added time to the washing cycle, like 20 minutes if I am not mistaken. This machine does not have a fabric softener button and does not add time to the cycles. I thought that was a pretty big drawback to the LG that I also looked at. Anyway it was well worth every penny even at the steep cost.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Used!

      Posted
      Oldwolves
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      This was an open box special. A few dents and scratches. It was a very good price though. After coupons and price reduction I thought I got a good machine for about 750 in total for a 1200 dollar machine. Delivery was on time. However, there was a very large dent on the side that I didn't see because it was right up against another box special that blocked my view. Still, not a big problem, since it was going to be put into a corner anyway. After everything was set up we gave it a test run. Water started pouring out of the bottom. We tipped the machine over and discovered that somewhere in the center it was leaking, needed severe repair. But here's the nasty part. The delivery man opened the water filter on the bottom and pulled out a clump of hair!!! USED MACHINE!!! I complained, obviously, and the manager, melony, seemed just as horrified as I was. She apologized and told me that Best Buy was going to do the proper thing and replace it with a new machine fresh out of the box. I thanked her and she told me she would call me the next day with a delivery date. The following morning Melony called me to inform me that Samsung won't honor a machine replacement because it's NOT their policy. If I wanted I could either get a refund or a replacement for about the same money I used on their used box special!. After a while I was able to get another machine for a small discount. Be Wary of Best buy open box specials and Samsung products!!!

      No, I would not recommend this to a friend

    • Rating: 2 out of 5 stars

      Problematic

      Posted
      Beachtraveler
      • My Best Buy® Elite Plus MemberElite Plus Member

      I bought this set based on the glowing reviews from customers and CR alike. My own experience has been less than stellar. I;ve had issues with both the washer and the dryer. First the washer - a sulphur smell permeated our clothes and some could not be salvaged. I'll agree that this could have numerous causes (mainly, our water), however in using the self-clean cycle to make sure all traces of the smell were removed, we discovered that the door leaked. Multiple service trips were required and eventually the entire door was replaced. It no longer leaks. Second, the dryer - on one of the repairman's trips, I mentioned to him that the dryer would intermittently make a screeching noise. He said he knew exactly what it was, was a known problem (!!). Had to order a new rotor for the belt and then completely take apart our dryer to reinstall once it came in. It's now noisier than before, though no longer makes the screeching. And the dryer doesn't dry my clothes any more efficiently than my old first generation front loading Whirlpool Duet. Big disappointment. Not sure if I got a lemon (or two!), but this set has not lived up to my expectations. Thankfully, I got it on sale at a decent price. I'll probably get rid of this set sooner than I would normally do so just because of the issues.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Great Washer

      Posted
      ammcbride
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This is my second front loading washer. My first was a Whirlpool that lasted 10 years. I decided on the Samsung becasue of the foam cleaning. It is the only machine I could find that turned your detergent into foam. Clothes clean really well in this washer. I do not have any vibration or noise issues as posted in other reviews. The washer has a slight shake when the spin is starting but nothing extreme or abnormal. The only reason I gave it four stars is you have to by the wifi dongle separate if you want to monitor on your hone. I don't understand why this is not built in especially for one of their top models. The door does hold a bit of water near the seal but so did my Whirlpool. It does dry quickly if you leave the door open. I find the criticisms of the second door locking unjust. Yes you have to hit pause to add items and I suppose you can open the large door but it will be much more messier than just opening the small door. It serves it's purpose. My guess is they do not want you to be able to put your hand into a running machine. I find it smart for safety and you know people do stupid things. I like the steam feature as well. There are many ways to customize your wash. I can't find anything wrong with it. The only thing I would have liked to see is a spin only cycle. I used it one or twice in the past and this machine does not have this feature. Everything else about this machine is perfect.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Do NOT Buy

      Posted
      Wilson

      We purchased both the washer and dryer. The first day we used the washer it kept shutting off with an error code that said drum was off. The next several days included many error codes and repairs. After several weeks of similar issues they replaced the washing machine. 3 weeks later we have more error codes and the washer not working properly. The dryer was disappointing from the start. Seemed to not dry the clothes and gave us a dryer vent error code. We had the dryer vent cleaned and still have the error code. We had the dryer vent re-cleaned again. Still have the error code. Had a technician out who told us that the dryer is only drying at 50%. He had to order another part. It is a brand new machine and we demanded a new machine which they brought out to us. Today we have another error code on the washer the relates to the water supply. There is no problem with the water supply. We are demanding that Best Buy take both these machines out of our house and to never buy Samsung again. These are pieces of you know what. Spend your $2k elsewhere.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      misrepresented feature

      Posted
      incr

      If you want hot water, don't buy this washer. That was the main reason that I chose this model. It claims to have an "extra hot" water feature. The water only reaches 110 F and that is not hot enough to kill germs. I arranged for a service tech visit and the tech told me that the unit was functioning normally, and there wasn't anything to repair even though he never checked the actual water temperature. I called Samsung service department hoping that there was another solution and was told that the repair company did not find a problem so I was out of luck. They said that if I wanted to pursue the issue with another service visit, it would be at my expense, because it is not their problem. So I have an expensive washer that doesn't do what it claims to do and Samsung will not offer any further assistance. I will probably not buy any other Samsung product when I consider their recent track record of TV's, phones and top loading washers.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Good buy

      Posted
      Deepmoy
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      It's been 8+ months that we have been using this washer & so far no major issue to report, things are going smoothly. The various washing options available are very handy when deciding what to do. It's very user friendly. Not too much loud either when in operation. However while trying to wash rugs couple of times it did tripped the fuse, with the door locked in the process. Called Geek Squad the first time & they said the board might got toasted due to too much power going through & needs replacement, they shipped replacement board as well. But after talking to friends who do have Samsung washers I figured out that the fuse connected to the washer got tripped in fact. Why the washer sucked so much power that tripped the fuse is something a concern for a very heavy load (when this model is expected to handle heavy loads) - hence my 4 star rating. But overall a good product to invest your money.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Average wahser

      Posted
      Haley1976

      I waited several months before reviewing this product. Having had whirlpool and lg washers in the past I went on a whim to try new brand. I do not recommend paying the extra for the ad a wash door. In all my washers before you simply just press pause and open the door and ad. The door is just another are for dirt and hair to collect and another area to clean. The door space is small. I just end up opening the main door. The touch pad is not very sensitive and takes several taps for the Temperature to move. The cleaning power does not come anywhere near what my whirlpool top loader or lg front washer did. I haven't changed any detergent just washers. I have kids in sports and baby clothes and all seem to have set in stains. The deep steam cycle is nothing to brag about.

      No, I would not recommend this to a friend





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