Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 8GB Memory - 1TB Hard Drive - Silver

Name: Software glitches
Item: Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 8GB Memory - 1TB Hard Drive - Silver
Rating: 2
Author: KenKel

Model:GCRF-NP700Z5B-S

SKU:7027405

This item is no longer available in new condition.

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Overview

Description

Geek Squad® Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about This Samsung Series 7 GCRF-NP700Z5B-S laptop features a 1TB hard drive that offers plenty of space for photos, videos, music and more. Wireless networking allows simple Internet connection on the go.UL.features {margin:0;padding:0px 5px 10px 0px;list-style:none;}UL.features LI.doc {padding:0px 5px 2px 17px;margin:7px 0 0 0;background:url("http://images.bestbuy.com/BestBuy_US/images/global/misc/misc_moreinfo_icon.gif") no-repeat left top;}UL.features LI.arrow {padding:0px 5px 2px 17px;margin:7px 0 0 0;background:url("http://images.bestbuy.com/BestBuy_US/images/global/misc/misc_richmedia_icon.gif") no-repeat left top;}UL.features LI.hdbuiltindcr {padding:0px 5px 2px 80px;margin:7px 0 0 0;background:url("http://images.bestbuy.com/BestBuy_US/images/global/misc/misc_hdbuiltin_dcr.gif") no-repeat left top;}UL.features LI.hdbuiltin {padding:0px 5px 2px 60px;margin:7px 0 0 0;background:url("http://images.bestbuy.com/BestBuy_US/images/global/misc/misc_hdbuiltin.gif") no-repeat left top;}UL.features LI.hdready {padding:0px 5px 2px 60px;margin:7px 0 0 0;background:url("http://images.bestbuy.com/BestBuy_US/images/global/misc/misc_hdready.gif") no-repeat left top;}Windows 7 Home Premium installed

Geek Squad® Certified Refurbished products.

Learn more about .

Learn more.

Intel® processors

Information provided by Intel.Learn more about .

Intel® Wireless Display

Features

2nd Gen Intel® Core™ i7-2675QM processor
Features a 6MB L3 cache and 2.2GHz processor speed.
Intel® Core™ i7 processor
Features 8-way processing for ultimate smart performance. Intel® Turbo Boost Technology delivers extra performance when you need it and increased energy efficiency when you don't.
8GB DDR3 memory
For multitasking power.
Multiformat DVD±RW/CD-RW drive with double-layer support
Records up to 8.5GB of data or 4 hours of video using compatible DVD+R DL and DVD-R DL media.
15.6" LED-backlit high-definition widescreen display
With 300 cd/m² brightness and 1600 x 900 resolution delivers intense detail and clarity.
Intel® Wireless Display
Wirelessly transmits streamed or downloaded movies, TV shows, music, photos and more from your laptop, network or the Internet to your TV (NETGEAR Push2TV adapter required, not included).
1TB hard drive
Offers plenty of storage capacity.
AMD Radeon HD 6490M graphics
Feature 512MB video memory for lush images. HDMI output for connection to an HDTV.
Built-in 1.3MP high-definition webcam and microphone
Make it easy to video chat with family and friends.
4-in-1 media reader
Supports Secure Digital, Secure Digital High Capacity, SDXC and MultiMediaCard formats.
2 USB 3.0 ports and 1 USB 2.0 port
For fast digital video, audio and data transfer. One port features USB Sleep & Charge.
Built-in high-speed wireless LAN (802.11a/b/g/n)
Connect to the Internet without wires.
Bluetooth 3.0 HS interface
Easily link with other Bluetooth-enabled devices, such as a mobile phone or MP3 player.
Built-in Gigabit Ethernet LAN
With RJ-45 connector for quick and easy wired Web connection.
Weighs 5 lbs. and measures just 0.9" thin
For easy portability. Backlit keyboard allows easy typing, even in low-light conditions.
Microsoft Windows 7 Home Premium Edition 64-bit operating system preinstalled
Provides a stable platform for word processing, Web navigation, gaming, media storage and more.
ENERGY STAR certified
Designed to use less energy and meets strict energy efficiency guidelines set by the Environmental Protection Agency and U.S. Department of Energy.
Intel, Pentium, Celeron, Centrino, Core, Viiv, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

What's Included

Samsung Geek Squad Certified Refurbished Series 7 15.6" Laptop - 8GB Memory - 1TB Hard Drive
8-cell lithium-polymer battery
90W AC adapter
Owner's manual

Specifications

Other

Energy Star Compatible
Yes

Processor Brand
Intel®

<a href="javascript:winopengld('1083716230738','pcmcat38200050027','cat12080')">Processor</a>
Intel® 2nd Generation Core™ i7

<a href="javascript:winopengld('1083716230979','pcmcat38200050027','cat12080')">Processor Speed</a>
2.2GHz

Battery Type
8-cell Lithium Polymer (Li-Polymer)

<a href="javascript:winopengld('1087340511518','pcmcat38200050027','cat12080')">Display Type</a>
High-definition widescreen LED-backlit (1600 x 900)

<a href="javascript:winopengld('1087340566303','pcmcat38200050027','cat12080')">Screen Size (Measured Diagonally)</a>
15.6"

<a href="javascript:winopengld('1083716231665','pcmcat38200050027','cat12080')">Cache Memory</a>
6MB on die Level 3

<a href="javascript:winopengld('1083716231937','pcmcat38200050027','cat12080')">System Memory (RAM)</a>
8GB

Type of Memory (RAM)
DDR3

<a href="javascript:winopengld('1083716235838','pcmcat38200050027','cat12080')">Computer Hard Drive Size</a>
1TB

Optical Drive
Double-layer DVD±RW/CD-RW

<a href="javascript:winopengld('1087340511924','pcmcat38200050027','cat12080')">Optical Drive Speeds</a>
Drive speeds not specified

Direct-Disc Labeling
No

Digital Media Reader or Slots
Yes, digital media card reader

<a href="javascript:winopengld('1083716236524','pcmcat38200050027','cat12080')">Graphics</a>
AMD Radeon HD 6490M

<a href="javascript:winopengld('1083716235920','pcmcat38200050027','cat12080')">Video Memory</a>
512MB

<a href="javascript:winopengld('1083716238297','pcmcat38200050027','cat12080')">TV Tuner</a>
No

<a href="javascript:winopengld('1083716236935','pcmcat38200050027','cat12080')">MPEG</a>
Yes

Built-in Webcam
Yes

<a href="javascript:winopengld('1083716237122','pcmcat38200050027','cat12080')">Modem</a>
None

<a href="javascript:winopengld('1087340512096','pcmcat38200050027','cat12080')">Networking</a>
Built-in Gigabit Ethernet LAN (RJ-45 connector)

Wireless Networking
Wireless-A+B+G+N

Bluetooth-Enabled
Yes

<a href="javascript:winopengld('1087340818871','pcmcat38200050027','cat12080')">S-Video Outputs</a>
None

Audio
HD Audio, SoundAlive

Speakers
Internal

<a href="javascript:winopengld('1087340512157','pcmcat38200050027','cat12080')">PCMCIA Slots</a>
None

<a href="javascript:winopengld('1083716239272','pcmcat38200050027','cat12080')">USB 2.0 Ports</a>
2 USB 3.0; 1 USB 2.0

<a href="javascript:winopengld('1083716239354','pcmcat38200050027','cat12080')">IEEE 1394 FireWire Ports</a>
None

<a href="javascript:winopengld('1083716239311','pcmcat38200050027','cat12080')">Parallel Ports</a>
None

<a href="javascript:winopengld('1083716239499','pcmcat38200050027','cat12080')">Game Ports</a>
None

Laptop Weight
Ultraportable (5.5 lbs. or less)

Battery Life
<a href="javascript:openOfferDetails('1218066009426','cat12178');">Not available</a>

Pointing Device
Scroll scope, flat-type touchpad

HDMI Output
Yes

Blu-ray Player
No

Operating System Platform
Windows

<a href="javascript:winopengld('1083716241291','pcmcat38200050027','cat12080')">Operating System</a>
Windows 7 Home Premium

<a href="javascript:winopengld('1218870374819','pcmcat38200050027','cat12080')">ENERGY STAR Certified</a>
Yes

Best Buy PC App
No

Graphics Chip
AMD/ATI

Backlit Keyboard
Yes

Drive Capacity
1TB

Graphics Card
AMD Radeon HD 6490M

Wireless Display
Yes

UPC
400070274057

Reviews

Customer reviews

44%

would recommend
to a friend

Customers are saying

Customers highly value the product's features, but there are some concerns. Customers appreciate the product's features, but some have experienced issues with the Wi-Fi connectivity. One customer mentioned, "It also stopped accessing my wireless Internet."

This summary was generated by AI based on customer reviews.

Show only Verified Purchases

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Sort by

Page 1 Showing 1-8 of 9 reviews

Rated 2 out of 5 stars
Software glitches
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Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When this machine runs, it runs fast. However, there have been major software glitches. The Samsung proprietary software seems to be a problem. The software update manager restarts every 5 minutes, making whatever you are working on pause. The latest happened after Microsoft updated windows 7. Now the machine won't boot at all. I am waiting a reboot disc from Samsung. That will take a week. There is no way to download it!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Bad network adapter
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Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine failed to find a connection even though there were several available. I took it in to the local Best Buy store and they determined that it had a bad network adapter. Also they failed to mention online that ALL refurbished computers have had the entire E drive removed. Might be a good idea to check these machines out thoroughly prior to selling them to someone. The store was great though! They apologized and took the return no problem.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Slow and got blue screen on first usage.
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Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I received it with half the stated storage space. Got stuck on first use and gave me a blue screen error.
I would recommend this to a friend
Rated 4 out of 5 stars
a good computer for the price
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Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
By purchasing a referb unit I was able to get more computer for my money. It is fast and works well, it shkuld serve my son well in college.
I would recommend this to a friend
Rated 1 out of 5 stars
The laptop didn't work!
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Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the laptop online, opened it up, turned it on... BLACK SCREEN WITH AN ERROR! I had to send it back to get service and if I took it to Geek Squad in a local store I'd have had to pay for any repairs out of pocket! Worst product support and customer service I've ever received for an electronics purchase!
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Computer with flawed network card
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|
Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Don't buy this laptop as it has problem connecting to wifi networks.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great laptop for the money
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Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted a handbook because I was not familiar with Windows 7.
I would recommend this to a friend
Rated 1 out of 5 stars
TOTAL DISAPPOINTMENT - DO NOT BUY!
Posted 12 years ago.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this computer for 6 months when suddenly, it stopped working. It would not access Word or any other MS applications. It also stopped accessing my wireless Internet. In my household, we have two other laptops, Netflix, and 2 iPhones. All of these devices were able to connect to the wi-fi except this Samsung computer. Also, it would not connect to my printer. I just kept getting an error that said "Incompatible." That stinks because I'm stuck with a laptop I can't even print from. I took it to Besty Buy and the Geek Squad told me the hard drive was defective, so the laptop would have to be sent back to the manufacturer. Samsung kept the laptop for 8 days. When I got it back, my MS applications worked, but the Internet was still very sporadic - sometimes taking over 5 mintues to load a page! And it still won't connect to my printer. My son got a no-name laptop for $300 bucks and it does everything this Samsung doesn't. I'm fed up with this piece of junk. I tried to get my money back, but Best Buy said it's been 6 months and they can't refund it. All I can do is bring it back for servicing - again! I spent $999 on this. You know I am not happy. I could have spent a few hundred more and got a MAC instead.
No, I would not recommend this to a friend

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Questions & Answers(8)

Show only Answered Questions

Page Showing 1-8 of 8 questions

Ask a Question See All Questions

Questiondoes this computer have an independant video card. i use a lot of autocad 3-D programs
Asked 13 years ago by Anonymous.
- Answer As a matter of fact, the NP700Z5B will offer a AMD Radeon 6490M with 512MB of dedicated memory. -MrSamsung
  Answered 13 years ago by MrSamsung
  Answer this question
QuestionAre the USB 3.0 ports backwards compatible with devices that use USB 2.0?
Asked 12 years ago by SES.
- Answer Yes, you'll be able to use your 2.0 devices in a 3.0 port.
  Answered 12 years ago by ToryBBY
  Answer this question
QuestionWhat is the hard drive speed on this refurbished laptop?
Asked 12 years ago by Anonymous.
- Answer The NP700Z5B will have a HDD with a speed of 5400 RPM. -MrSamsung
  Answered 12 years ago by MrSamsung
  Answer this question
QuestionHow can I order this computer?It seems like all the options are unavailable. Shipping is unavailable and the store pickups are not available either.
Asked 11 years ago by Anonymous.
- Answer I do apologize that you are having trouble ordering this laptop, Please contact your local BestBuy store for product availability.
  Answered 11 years ago by spex
  Answer this question
QuestionIs there a cd DVD burner? What software is installed?
Asked 12 years ago by Anonymous.
- Answer Some featured software trial titles from partners are included. The CD/DVD burner is included. Thanks for your interest in Samsung laptops. --Mr.Samsung
  Answered 12 years ago by Samsung
  Answer this question
QuestionDoes this laptop have a VGA port? I need to be able to connect to a projector.
Asked 12 years ago by Anonymous.
- Answer There is a monitor port available for this model, but to connect a VGA projector, you will need a VGA adapter, which is an optional (separate) purchase. Thanks for your interest in Samsung laptops. --Mr.Samsung
  Answered 12 years ago by Samsung
  Answer this question
QuestionTV compatiblecan I hook up this computer to my tv with hdmi cable
Asked 12 years ago by mompinder.
- Answer Yes, you can: HDMI Output Yes Best Buy Mobile and Connectivity Specialist, Kraig
  Answered 12 years ago by spex
  Answer this question
QuestionIs this the Series 7 Chronos that has a touch screen?
Asked 12 years ago by Anonymous.
- Answer Currently the only 7 Series with a touchscreen is the NP780Z5E. Thanks for your interest in Samsung laptops. Mr. Samsung
  Answered 12 years ago by Samsung
  Answer this question

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Samsung - Geek Squad Certified Refurbished 15.6" Laptop - 8GB Memory - 1TB Hard Drive - Silver

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