Sennheiser - PXC 550 Wireless Over-the-Ear Noise Canceling Headphones - Black

Enjoy outstanding sound quality with this Sennheiser wireless headset. Its sleek fold-flat structure and NoiseGard noise-cancellation technology make it ideal for traveling, and its 30-hour battery life won't leave you stranded without music. This lightweight Bluetooth Sennheiser wireless headset's headband and ear cups are ergonomically designed for comfort during long listening sessions.

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What's Included

  • Sennheiser PXC 550 Wireless Over-the-Ear Noise Canceling Headphones

Ratings & Reviews

Overall Customer Rating:
91% of customers would recommend this product to a friend (73 out of 81)


Over-the-ear design

For a secure fit.

Bluetooth 4.2 interface with NFC (Near Field Communication) technology

Enables simple wireless pairing with your Bluetooth-enabled device. Supports HFP, HSP, A2DP and DIP Bluetooth profiles.

NoiseGard active noise cancellation

Provides clear, uninterrupted sound.

Rechargeable battery

Offers up to 30 hours of use on a charge.

3.5mm connector

Enables flexible connection options.

Built-in microphone

Enables simple hands-free chatting via a compatible device.

17Hz - 23kHz frequency response

For faithful sound reproduction.

Dynamic transducer design

For reference-grade audio.

110dB sensitivity

Provides powerful audio.

Intuitive control

Touch control with voice prompts make it easy to use the headphones. A touchpad on the right earcup provides volume, play, stop, pause and track skipping control. Touching the earcup allows you to take an incoming call.

Folding design

Provides easy storage for use on the go.

Customer rating

would recommend to a friend

Expert rating




  • Rating: 4 out of 5 stars

    Great Wireless Noise Cancelling Headphones

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    *!Wall of Text Alert!* This is a great pair of headphones for their purpose. Just realize what their purpose is. I'll break this down into a few categories: Sound: You will like these if you need to drown out loud, monotonous noises like train tracks, airplane engines, car noise or noisy neighbors. They don't filter out all sound. You can still definitely hear nearby conversations and music. So a coffee shop type setting is still going to provide some background noise if you're not playing music. These most likely aren't going to blow any audiophile away. The sound quality is okay. If you want superb sound quality, avoid wireless and avoid noise cancelling. That aside, they sound very good and are customizable. You can use their CapTune app to adjust the EQ. They even have a little..."minigame"? called Sound Check. You listen to a song of your choosing and choose what sounds best for you. This will finetune the EQ for your personal taste. I personally through it was too much to deal with and just set my EQ to "Rock". You can pair multiple devices. I found this to be annoying for casual listening but it definitely has it's uses. The reason it is annoying is that If you're listening to music on your laptop and you get a message on your phone the music paused for a second, then your notification sound plays, then after another second your music resumes (at least for me listening to Google Music). I would much rather have the notification play over my music. Controls: The right earcup is touch sensitive and the control are easy to use. Slide up and volume goes up, down it goes down. Left and right skip or go back a track. It just works and is pretty intuitive. It could be bad. But it's not. Smart Pause is a feature that I didn't know the device had. I had to enable it within CapTune. Take the headphones off, the music stops. Put them back on and it resumes. Simple, but just like the controls, it works and does it's job well. Connectivity: As previously touched on, I've connected this to 2 different devices. I do not know what the maximum is. With NFC connectivity is a very simple process for connecting your phone. Fit: These earcups are not as comfortable as the QC35. They're a little small. They happen to fit me perfectly but definitely won't fit everyone. For me the comfort hits right in the middle of the MDR 1000x and the QC35. The QC35 is far and away the winner in comfort though. I could wear these for hours so they're no slouch though. These did not give me the same amount of ear pressure feeling that the QC35s did though. So if that is something that bothers you, it may be worth trying these. Overall: Overall these are a great pair of headphones. Just know you are sacrificing sound quality when you get wireless and sacrificing sound quality again when you get noise cancellation. You could get better quality sound out of $200 headphones probably. If you need the wireless noise cancellation though these are a serious contender. They aren't perfect by any means but they are ones you should definitely check out if you're in the market. With CapTune you'll be able to play with the sound until it sounds how you like.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Overall compared to the MDR-1000x and QC35

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I choose these over the aforementioned Sony and Bose BT wireless and Noise Canceling models for several reasons: Bose: NC is always on Sound qaulity is better than previous models but overall is lacking for a $350 pair of headphones Sony: Felt flimsy Holding the right ear cup seems cool to have a conversation, but you have to HOLD your hand their the entire time You can only connect to one device at any time Noise Cancellation gave me a headache after a while Sennheiser Noise Cancellation is slightly below the others, but still good Sound is excellent, especially when combined with a DAC if you want to do wired or Hi-Fi sound A double tap allows for audio/sound passthrough, which the bose lacks and the sony you have to hold your hand over the right ear cup Can connect to 2 devices at once - at absolute must for my laptop Call quality is superb! comfort is excellent i recommend spending time with this one. Its not "out of the box" like the Bose, but not feature overload like the Sony. Did I mention they have a 2 year warranty, compared to that of Sony and Bose? Only 3 issues I have with this: Turing it off requires a twist of the earcups rather than a button. However thanks to muscle memory its no longer a real problem. Sometimes it would autopause a song randomly, but I did find it to be with a only my iPhone, and simply turning it back on and off fixed the issue (not an issue with my Samsung) Placing these on your neck isn't as comfortable due to the egg shape of the earcups, so I would recommend keeping your case or a decent bag nearby.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It don't fit, don't force it! Cake & eat it too?


    First things first. This was my first purchase of a noise cancelling headphone so wasn't sure what to expect. Being no audiophile, but into dynamic sound in all types of music and convenience of wireless, I was compelled to thoroughly approach my search with an open mind. NC cans appealed to me because elimination of surrounding noise enhances music listening. Along with this I watched and read hundreds of reviews on many different headphones, primarily focusing on Sony WH1000, Bose QC35II, and PXC550. -So now, I know the answer to finding and selecting the correct product for any one person- and that answer really hinges on the following question: What are your headphone priorities? Once you learn the answer and "prioritize them" only then can you select the correct headphones. Do you know your priorities before you start sampling cans? In my case the answer was a resounding no! That's how I ended up with the PXC-550's! But that is just the beginning of the story, because this quality product helped me eventually to prioritize what I needed most out of a headphone. My small head- (size 7-1/8) PCX-550 fit well. My big ear-(Picture Mr. Spock, or a boxer) PCX-550/Small ear cups I wanted these cans! Great quality, decent sound, hi-tech, highly adjustable! In the end, I learned for me all this is null and void if you don't have a proper comfortable fit. So, for me, the #1 priority ended up being comfort! If they don't fit, you are constantly fiddling with them and then you're moving the cups around and the hi-tech of swiping for volume control, against you. Sound? Yes WH1000 sounded great, but again those are heavier and bulkier so we are back to comfort. I wouldn't, couldn't wear those in a gym (small head needed a cap just so they fit right! Speaking of Hi Tech, another priority..turned out to be fairly low on my list after all. Are you buying the phones for relaxation or to fiddle with the tech features, always trying to derive something better in the music, silence or whatever. Okay, so the bottom line with these cans is " You can't always have your cake and eat it too, so you better prioritize for requirement. In the end, I went for Comfort, Sound, Noise Canceling, Ease of use, then hi-tech in that order. Returned the PCX-550, decided against the WH1000, picked up the Bose QC35 II.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    PXC-550- Failed in 8 months

    • My Best Buy® Elite Plus MemberElite Plus Member

    I was so impressed by the features at first sight, that I changed my option of having bought the BOSE equivalent, to returning the BOSE, and waiting for a week to get the set. At first, amazing in every way, but a few months in, they started to failed randomly and became spotty and easy prey to interference. If one of the reasons you are investing on (upgrading to first class on headphones) is that you want them for isolation and peace in a busy environment, I figured, it was not the headphones; it was me. So after, installing, re-installing, re-booting, re-starting and almost moving to Africa and changing my name, I realized I needed a base line to compare to. (blame my Engineering mindset) So, I used my son's BOSE (bought a couple of years back; the headphones, not the son) and ran several tests under the same conditions. In every test the BOSE came on top, and almost impervious to any of the interference (like saving a file on your computer) that the otherwise superior Headset was a victim of for a few seconds -or minutes- each time. As of last week, I decided to reach out for help to Sennheiser customer service/technical. They did not responded at first, so I e-mailed again. When getting the answer, and getting the "10-ways in how to lose a customer" I got a semi-class of why interference affects Bluetooth protocol, and wish me good evening...... ,,YUP; that's my happy experience with Sennheiser. I truly hope this helps, and hope your experience is different in every way. All the best

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Impressive sound on a bluetooth headphone

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Most comparisons between the higher end bluetooth headphones focus on the Bose QC-35, the Sony WH1000XM2, and this Sennheiser PXC550. Frankly, all are amazing products and you cannot go wrong with any of them. The differences are not that much, so your choice should be mostly on what you value more and which headphone fits you better. In general, the Bose has better sound cancelling, the Sony supports more protocols and has more features, and the Sennheiser has a more sophisticated sound. Again, these are all quite subjective remarks, but somewhat reflect what you read in the reviews. In my case, I went with the Sennheiser because it fits me very well and the sound is truer to the source (IMHO), which is important for someone who is learning piano and enjoys a wide gamut of musical genres. My wife has the Bose and she couldn't be happier, so you should definitely compare them in the store. My local Best Buy did not have the Sennheiser in the demo, but I tried both the Bose and the Sony and bought the Sennheiser anyways. I would have returned them immediately if I had any doubt on whether they were better for me than the other two. After more than a month of continuous use, I am really happy that I chose them.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love them!

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I ride the train daily and regularly listen to podcasts and music during my commute. I wanted noise canceling headphones that didn't compromise on sound quality. These were the perfect match for me. They're comfortable yet solidly built. The noise canceling isn't as good as what you might get in the Bose QC35s but the superior sound quality way more than makes up for it for me. I do have one minor complaint however. The on/off switch is tied to flipping the cups from the storage position to in use position. This mechanism is actually pretty slow to react. I'll flip them on and put them over my head and like 4-5 seconds later I hear it say they're on. This doesn't happen all the time but it happens often enough that I notice it. This is the kind of annoying technical issue I wouldn't expect in a $400 pair of headphones. Outside of this, they were exactly what I needed. Good enough noise cancellation and great audio quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great, but it could be amazing.

    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve been looking for the right pair of ANC Headphones for awhile now. Previously I had the Sony 1000X and those where phenomenal in almost every way except they were heavy and not the most comfortable for prolonged use. These were quite a bit lighter, and better for comfort and sound quality, not as much for ANC. The ANC does a great job of canceling out low frequencies but, you can still hear a lot of higher ones. And if you’re environment has a higher frequency on one side it can make the listening experience not as pleasant. Also, when the battery is at 20% and under it tells you the headphones need to be charged EVERY THREE MINUTES. However the sound quality is tremendous and the features are great. I just wish the ANC was better(and just keep it over 20% battery).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best of both worlds

    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the Sony MDR-1000X & B&W PX to test out and this Sennheiser falls right in the middle of both. These have the features of the Sony's and sound of the B&W's. These does not have the feature where you place your hand over the right ear cup in order to hear the ambient sound. IMO, I don't really like that feature from Sony. After a while, you kind of look silly cupping your right ear cup when needing to hear the sound around you. I'd rather just take them off. These Sennheisers have the ability to pause/play music when you take them off/on your head. There are sensors inside that could detect when they are over your ears. I also like the fact that you are able to raise the volume incrementally instead of constantly swiping up/down to raise/lower the volume like the Sony's.

    I would recommend this to a friend

What experts are saying

Rating: 4.2 out of 5 stars with 10 reviews

Click to visit alaTest website
The analysis of all aggregated expert reviews shows that the reviewers are positive about soundstage, design, sound and noise isolation. Editors have mixed opinions about price. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • Expert Reviews (UK)Rating, 4 out of 5Sasha Muller on May 2, 2018
    Sennheiser PXC 550 Wireless review: Say no to noise, say yes to music
    Great sound quality goes hand in hand with portable design – the PXC 550 hold their own in 2018 despite the stiff competitionFull Review
  • Funky Kit (UK)Wing Lui 2053 Articles on December 9, 2016
    Sennheiser PXC 550 Wireless Headphone Review - FunkyKit
    Today, with a big thanks to Sennheiser, we will be taking a good look at the PXC 550. It's a given that over-ear headphones normally produce some stunning sounds, but when manufacturers start to produce these headphones that are portable forFull Review
  • 11, 2016
    Sennheiser PXC 550 review
    The Sennheiser PXC 550 headphones are high-end, wireless, over-ear headphones, designed to give both great sound quality and comfort. With noise cancelling and a claimed battery life of 30 hours, these headphones could be perfect for long-distanceFull Review
  • AVForums (UK)Rating, 4 out of 5September 21, 2016
    Sennheiser PXC-550 Wireless Headphones Review
    Sennheiser enters the wireless noise cancelling headphones game and invites us to travel business class with the new PXC-550.Full Review
  • What Hi-Fi? (UK)Rating, 5 out of 5What Hi-Fi? on September 5, 2016
    Sennheiser PXC 550 Wireless review
    Sennheiser strikes a blow with these talented wireless noise-cancellersFull Review
  • TechRadar (UK)Rating, 4.5 out of 5Jon Porter on September 1, 2016
    Sennheiser PXC 550 Wireless review
    Great sound quality, but at what cost?Full Review
  • Digital TrendsRating, 4 out of 5Ryan Waniata on August 19, 2016
    Sennheiser PXC 550 review
    With top-notch sound and whisper-soft noise cancelling, the Sennheiser PXC 550 puts Bose on notice.Full Review
  • Trusted Reviews (UK)Rating, 4 out of 5Andrew Williams on August 14, 2016
    Sennheiser PXC 550
    The Sennheiser PXC 550 are wireless headphones with active noise cancellation, and go up against the Bose QC35 we reviewed and loved recently. This pair is a little more expensive at £329, but also offers a slightly more serious sound.Full Review

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