
The PowerDetect NeverTouch Pro robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Pro base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty debris, refill the water tank, and wash and dry the mopping pad so it’s always ready for its next clean— maintenance-free cleaning for up to a month. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).
Q: What is the capacity of the dust bin in this Shark robot vacuum?
A: The Shark robot vacuum has a bin capacity of 0.08 gallons.
Q: Can I control the Shark robot vacuum with an app?
A: Yes, this robot vacuum is compatible with a mobile app for convenient control.
Q: What type of battery does the Shark robot vacuum use?
A: This robot vacuum is powered by a Lithium-ion battery.
Q: How does the Shark robot vacuum handle obstacles on the floor?
A: The robot vacuum utilizes NeverStuck Technology to lift itself over obstacles and across thresholds to avoid getting stuck.
Q: How does the Shark robot vacuum handle pet allergens?
A: The NeverTouch Pro Base in this robot vacuum is designed to capture and trap 99.97% of pet allergens and dust, ensuring a cleaner and healthier home environment.
Q: Does this Shark robot vacuum come with a warranty?
A: Yes, the manufacturer offers a 1-year warranty for both parts and labor.
Q: When purchasing through BESTBUY do you still get the extended 3 year FACTORY warranty from SHARK?
A: Seeing as you don't have an answer yet and being as BestBuy would rather you pay them $200 for their two year warranty and that Shark is a 'Web-exclusive' warranty on their site, I would guess not. Be sure BestBuy wants to warranty your product for you especially at the same amount of cost that they 'promote as 'savings' off of normal price. Although that normal price is also what Shark is selling it for on their website. Good luck.
Q: Does the pad on the bottom of the vacuum have to be changed when ready to mop?
A: Vacuum + Mop mode uses both dry and wet cleaning functionalities to give your home a deep clean. Your robot will first do a dry cleaning run, vacuuming all carpeted areas mapped in your home. The robot will return to the base, pick up its pad plate, and fill its reservoir. The robot will then start a wet clean. It will automatically lift the mopping pad while traveling over mapped and detected carpets, and mop hard floors. The base will automatically wash and dry the robot mopping pad after each mopping mission. If your robot returns to its base to refill its water reservoir during the mopping mission, the base will also complete a quick wash of the pad. We also recommended cleaning the mop pad in the washing machine every three months, or replacing it as needed.

The PowerDetect NeverTouch Pro robot vacuum and mop system is designed to capture more, reach farther, and need you less (vs. Shark Matrix 2-in-1). Its five powerful cleaning technologies help to target hidden debris, stuck-on stains, edges and to optimize cleaning for every floor type, handling the toughest cleaning challenges. Whether vacuuming or mopping, the PowerDetect robot does the dirty work, so you don't have to. It deep-cleans and mops your floors, while the NeverTouch Pro base means you don’t have to worry about cleanup or maintenance for weeks at a time. After every cleaning run, the robot will return to the base to empty debris, refill the water tank, and wash and dry the mopping pad so it’s always ready for its next clean— maintenance-free cleaning for up to a month. With NeverStuck Technology, the robot lifts itself over obstacles and across thresholds to avoid getting stuck. When mopping, it keeps the pad above carpets to prevent wet messes and deliver whole-home coverage. While the robot handles your cleaning chores for you, the bagless base with Anti-Allergen Complete Seal captures and traps 99.97% of dust and allergens (down to .3 microns, allergens refers to non-living matter).

Experience up to a month of hands-free cleaning with the Shark PowerDetect ThermaCharged 2-in 1 Robot vacuum and Mop. Its NeverTouch Pro Base washes the mop with 185°F water, dries with 175°F air, and empties debris automatically. With Dirt Detect, edge-to-edge cleaning, Neverstuck charged technology, and DryGuard protection, it delivers nonstop, deep-cleaning performance.

The Shark IQ Robot Vacuum RV2402WS is a whole-home cleaning machine with powerful suction, sonic mopping, and cleaning customization. Sonic Mopping scrubs hard floors 100x per minute to remove stuck-on stains with ease. With Precision Home Mapping, the robot uses its 360° LiDAR vision to scan your home and build a detailed map, enabling fully autonomous movement. This also allows your robotic vacuum to detect and avoid objects in its path day or night. The multi-surface brushroll pulls trapped debris, dust, and pet hair from carpets and hardwood floors. Forget about vacuuming with the self-empty base that holds up to 30 days of dirt and debris. With Matrix Clean, the robot cleans using a precision grid taking multiple passes over dirt and debris, leaving no spots missed. It creates a precise home map in the SharkClean app so you can select specific areas to clean on demand, initiate Matrix Clean, and set cleaning schedules from anywhere.

With the Shark Stratos 2-in-1 Robot Vacuum & Mop, users can experience up to 30 days of hands-free cleaning with 25+ hands-free features and a base that cleans, empties, and refills itself automatically as well as washes and dries the mop after every mission. Beyond powerful suction and Sonic Mopping, this Robot is equipped with precision mapping, a self-cleaning brushroll, Autolift Technology, HEPA Filtration, Edge Detect, & more. It delivers a deep clean that is perfect for all floor types, busy homes, and pets.
| Pros for Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black | |||
|---|---|---|---|
| Cleaning Performance, Noise Level, Mop, Mapping, Ease of use | Cleaning Performance, Navigation, Setup Ease, Noise Level, Build Quality | Cleaning Performance, Navigation, Setup Ease, Noise Level, Suction Power | Cleaning Performance, Navigation, Noise Level, Suction Power, Ease of Use |
| Cons for Shark - Robot Vacuum & Mop PowerDetect NeverTouch Pro, Combo, Self-Emptying & Self-Refilling with Self-Clean Pad Wash & Dry - Black | |||
| Size, Navigation, App, Suction Power | Mapping Accuracy, App Functionality | Capacity | Size, App Usability, Mapping |
Customers recognize the Robot Vacuum & Mop for its impressive cleaning performance, mapping capabilities, and relatively low noise level. Many appreciate the convenience of its self-emptying and self-refilling features, along with its ease of use and satisfactory battery life. However, some customers have noted minor issues with navigation and limitations with the app, while others feel the size may be a concern. A few users also expressed concerns about the suction power.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I’ve had this Shark vacuum for a bit now, and honestly it’s been such a win for my 1200 sq ft apartment. My robot’s name is Bubbles, and Bubbles does not play around when it comes to cleaning! The vacuuming is great, it picks up my long hair with no trouble. You don’t have to babysit the robot either. The thing I was most worried about was the mopping feature getting my rugs wet, but it’s actually amazing at avoiding them. I don’t have to move anything or set up a million “no-go” zones. It just knows what to mop and what not to. The NeverTouch base is great too because I literally don’t have to deal with the mop pads. It cleans itself, dumps itself, recharges, and goes right back out like it pays rent. For the size of my apartment, the coverage and suction are perfect, and it never feels like it’s missing spots. Overall, Bubbles is officially part of the household at this point. If you want something low-maintenance, smart, and actually good at not soaking your rugs, this thing is worth it. I just recommend grabbing one of these while they’re on sale. Make sure you check differences between models, as some of them don’t clean the mop pads for you!
ScarlettG Posted
I’m extremely happy with my Shark robot vacuum and mop. It does an amazing job picking up dust, crumbs, and pet hair, and the mopping feature leaves my floors noticeably clean and fresh. It’s very easy to set up, works efficiently, and saves me so much time with daily cleaning. I love how smart and powerful it is for a robot vacuum. Definitely a great investment and highly recommended for busy households!
JugurthaK Posted
While I do like the fact that I can program the vacuum to clean each of my rooms at whatever day or time I like… I DO NOT like what a poor job it does. I am extremely disappointed at the terrible job it does on carpets! The little non-motorized carpet cleaners they use in cheep restaurants could do a better job. And the “Never Stuck” feature … all that means is it stays nearly 5’ away from all boundaries - which is real bad when moping the kitchen. Under your cabinets in your kitchen are never going to be clean. All said and done, this was NOT a good investment.
KatrinaB Posted