Sony - WH1000XM2 Premium Wireless Noise Cancelling Headphones - Gold

Name: Sony - WH1000XM2 Premium Wireless Noise Cancelling Headphones - Gold
Brand: Sony
SKU: 6029011
Rating: 4.7 (1533 reviews)

Model: WH1000XM2/N

SKU: 6029011

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Key Specs
- Sound Mode: Stereo
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Maximum Wireless Range: 33 feet
- Water Resistant: false (Resists some degree of water penetration.)
- Built-In Microphone: true
- Carrying Case: true
- Headphone Fit: Over-the-Ear
- Adjustable Headband: true
- Battery Life: 40 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Works With: Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
General
- Product Name: WH1000XM2 Premium Wireless Noise Cancelling Headphones
- Brand: Sony
- Model Number: WH1000XM2/N
Audio
- Sound Isolating: true
- Minimum Frequency Response: 4 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Maximum Frequency Response: 40 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Impedance: 46 ohms (Describes the resistance of an electric signal throughout the system. Devices with low impedance require less power to deliver optimal signals but are more at risk for damage from overloading. Higher impedance requires more power but is more protected from overload damage.)
- Sensitivity: 103 decibels adjusted
- Sound Mode: Stereo
- Driver Size: 40 millimeters
Connectivity
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 4.1 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
- Maximum Wireless Range: 33 feet
Features
- Water Resistant: false (Resists some degree of water penetration.)
- Built-In Microphone: true
- Carrying Case: true
- Body Metrics Measured: Not Applicable
- Bone Conducting Technology: false
Design
- Headphone Fit: Over-the-Ear
- Style: Travel
- Adjustable Headband: true
- Foldable Design: true
Power
- Rechargeable: true
- Battery Life: 40 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Fast Charging: Yes (Quick charge technologies typically use higher voltages and/or charging interfaces to fill a device's battery capacity faster than standard charging speeds.)
Compatibility
- Works With: Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
- Voice Assistant Built-in: Google Assistant (A digital assistant built into the device that uses voice commands to answer questions and control smart devices.)
Other
- UPC: 027242907072

Enjoy your favorite playlist in peace with these Sony headphones. The 40mm dome drivers surround you with clear, dynamic audio, and the noise-cancelling technology blocks out unwanted sounds to provide a better listening experience. These Sony headphones have a battery life of up to 30 hours for extended jam sessions.

SENSE ENGINE™: Gives you the power to tune in and out of your music at a touch.
DSEE HX™: Upscales compressed digital music files, bringing them closer to the quality of High-Res Audio.
Ambient mode: Smart listening feature automatically adjusts to your surroundings and activities.
Quick Attention Mode: Effortless conversations without taking your headphones off.
Hi-Res Audio: Hear music that stays true to the original recording with Hi-Res Audio. Optimized for Hi-Res Audio, S-Master HX™ reduces distortion and allows you to enjoy all the subtleties in your music.
Google Assistant enabled: Get answers from your built-in Google Assistant, and control your phone's voice assistant with a quick touch*.
Bluetooth 4.1 interface with NFC (Near Field Communication) technology: Enables simple pairing and wireless streaming with compatible devices from up to 33' away. Supports HFP, HSP, A2DP, AVRCP and LDAC Bluetooth profiles.
Rechargeable battery: Offers up to 30 hours of use on a charge.
Built-in microphone: Enables simple hands-free chatting via a compatible device.
Noise cancellation: Effectively blocks out distracting background noises, so you can enjoy a focused, immersive sound environment.
Over-the-ear design: For a secure fit.
3.5mm connector: Enables flexible connection options.
40mm drivers: Deliver powerful sound.
4Hz - 40kHz headphones frequency response: Along with a 50Hz - 8kHz microphone frequency response ensures faithful sound reproduction.
46 ohms impedance: To efficiently conduct power.
103dB/mW sensitivity: Provides powerful audio.
Carrying pouch included: For easy portability.

Whats Included

Sony 1000XM2 Premium Wireless Noise Cancelling Headphones
Audio cable for wired connection
Carry case
Plug adapter for in-flight use

Q: Hi, I just read that these headphones should be charged thru a booted computer. Does that mean I can’t use a wall charger for this? I’m a frequent traveler and I don’t always a laptop or pc around. Can I not just plug it in thru a wall adapter?

A: Hi JMS, though it is recommended that you charge these headphones using a computer, using a commercially-available USB AC adaptor (sold separately) capable of feeding in 1.5A or 0.5A is also an option. You may refer to this link for the manual of these headphones: https://docs.sony.com/release//Help_4697257112.pdf Regards, -Mark

Q: Can anyone who has used these AND the Bose QC35 comment on the overall comfort for long trips? The QC35s are good, but I can't wear them for more than 3-4 hours before my outer ears start to hurt from the pressure from the cups.

A: Just got back from my first trip with these and I also own the Bose QC 35. From a comfort standpoint they are pretty comparable. I just measured the inside dimensions of the ear cups on both and they are pretty close to being the same height and width at the largest point. I do find the noise cancellation and sound quality of the Sony pair to be better than the QC 35s

Q: Does the recently unveiled new version of MDR-1000x (WH-1000XM2) support multiple bluetooth connections as does Bose's QC 35 and all the other high-end wireless headphones? That was the only reason I haven't purchased the MDR-1000x.

A: It does remember multiple BT connections, and can connect to a music profile and audio(phone) profile simultaneously, but not to two music streams simultaneously.

Q: If the battery ran out can this still function if plug from 3.5mm wire?

A: Hi sanfran, yes. It can still function without batteries provided that it is on a wired connection. Thanks, -Mark

Q: Are they comfortable with glasses? Also does anyone have the dimensions, like the size of the earcups and height.

A: I wear glasses, and the headphones don't affect wearing glasses...or awkward fit... they are just fine...

Q: Hello, May i ask about call quality , are the microphones noise cancelling during phone call ? or do they pick up Ambient noise during phone calls ? i need them for phone calls while in public transport , street ...etc

A: Very good . I am very please with the mic and the quality of the sound

Q: older model had the issue of the headset powering down while on bluetooth if there is no music going thru and trying to use the noise cancellation. I used a cut off headset jack as a bypass to resolve this. did Sony correct this issue with this model?

A: They didn't on the headset I purchased a few weeks ago. I don't know the mfg date.

Q: I just purchased this headphone from Best Buy and they are overall incredible. However, every time I make a move there is a creaking sound from the left earpiece. I think it’s mechanical not electronic and it is annoying. Is this normal? Return them?

A: I do not have this problem It may be a defective piece

Customers are saying

Customers enjoy the 1000XM2 Premium Wireless Noise Cancelling Headphones for their exceptional noise cancellation and comfort during extended wear. The headphones also offer impressive battery life and a reasonable price point. While some users find them a bit heavy and expensive, the overall positive feedback highlights their satisfaction with the product's performance and features.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
Great headphones!
I've used these for several days now in different environment, and purchased for $199 (for the "full price" of $350, the MX3 would be better) I can say for the price I paid, there are no better headphones- * Sony app works well on my Moto G5 Plus and on my wife's Pixel3 * Noise cancelling- excellent! Also like the "opposite feature" in that you can intentionally amply your surrounding, which is great for some situations (DID YOU HEAR ME !! YES WIFE!) The Sony app does let you customize a lot of settings, including the Noise Cancelling (NC) amount in different situations. Also the equalizer function is nice. Now, plugged in as a set of wired headphones..... oh boy. These are great for that purpose. Keep in mind that you can buy better sounding headphones that will be permanently wired, but they will not be noise cancelling. Turning them on, turning on NC, or not using it- does not affect the audio quality. KEEP IN MIND that while used as a wired headset, there is no more Sony app to help you- you're at the mercy of your source! I'm finding myself jamming out more on the work computer and home computer while connected with a wire. In summary- IF YOU CAN GET THESE FOR THE $199 PRICE SOMEHOW DO IT!! However, if you cannot, for $350 I did try on the MX3 in store, and they were more comfortable- with larger earpads.
This review is from Sony - 1000XM2 Premium Wireless Noise Cancelling Headphones - Black
Posted 6 years ago by Cheerwhiner
Rated 5 out of 5 stars
Great Headphones
I like all the options built into this set. Long battery life Great sound. Just what I wanted in a set of headphones.
This review is from Sony - 1000XM2 Premium Wireless Noise Cancelling Headphones - Black
Posted 7 years ago by Dave
Rated 5 out of 5 stars
The New King of Noise Cancellation
Let's be real: if you're looking at these headphones, you've also researched the Bose QC35. I've now used both and I've grown to love them each in different ways. Here's my take on the Sony WH-1000XM2 headphones: BUILD QUALITY AND COMFORT (4 Stars): - Sturdy build quality. The black version has a gun metal finish that looks really sleek. The headphones feel substantial and don't squeak or make any noise when you flex them. - The plush padding around the 1000XM2's ear cups is very soft, but it's not as plush as the QC35's ear cups. Furthermore, the QC35's ear cups seem to stay cooler for a longer period of time compared to Sony's. - Compared to the QC35s, the 1000XM2s have smaller ear cups. If you have larger ears, the 1000XM2s may not encase your whole ear and the part of the ear cup might rest on your ear lobe. - This will vary from person to person, but I prefer the feel of the QC35s on my head over the 1000XM2s. The QC35s feel lighter and offer more padding on the headband. But the 1000XM2s are also very comfortable -- just not AS comfortable for me. - Advantage: Bose, but I've used the Sony 1000XM2s for many hours and they never felt uncomfortable or annoying. NOISE CANCELLATION (5 Stars): - The 1000XM2s offer several two of noise cancellation: Normal and Ambient Sound. With Ambient Sound mode switched on, you can choose to allow some external sounds to filter into your music so you're not completely cut off from the world. Likewise, you can also choose to allow only nearby voices to come through. - All modes work perfectly, and it's by far the best noise cancellation I've ever experienced from any headphones. The QC35s are great, but the amount of customization offered by the 1000XM2s brings noise cancellation to a whole new level. - There is a button on the left ear cup that allows you to quickly adjust the noise cancellation settings. - Advantage: Sony, mainly because of the incredible level of customization that is offered. FEATURES AND OPTIONS (5 Stars): - Sony offers an app called Headphones Connect for iOS and Android that offers noise cancellation control, sound position control, equalizer settings, and much more. By comparison, Bose's app doesn't offer nearly as much control. - The 1000XM2s have a feature called Quick Attention, which is probably my favorite part of these headphones. If someone starts talking to you and you want to hear what they're saying without pausing your music or taking the headphones off, you can simply cover the touch pad of the right ear cup. The headphones will automatically lower the volume, reduce noise cancellation, and allow you to hear the voices and sounds around you. I love it and it's great for being able to talk with a flight attendant or seatmate on the plane. - The QC35s use a standard 3-button setup for volume and device control. On the 1000XM2s the entire right ear cup is a touch pad. You swipe up or down for volume control, left or right for track control, double-tap to play or pause, and a long press to activate Siri/Google Assistant. It's extremely intuitive and easy to use. - Battery life on the 1000XM2s is rated at 30 hours, compared to the 20 hours of the QC35s. - Advantage: Sony -- better control and customization, Quick Attention, easy-to-use touch pad, and better battery life. Hard to argue with any of that. SOUND QUALITY (4.5 Stars): - I'm no expert on audio quality or "highs" vs. "lows" and all of that lingo. But to me, the 1000XM2s sound excellent. Out of the box, they seem to deliver a bit too much bass for my taste, but that was easily adjusted through Sony's app. Vocals are clear and crisp. - Vocal and instrument separation is also great. Percussion instruments are not drowned out; vocals sit nicely in the foreground of music. - Apart from the increased bass on the 1000XM2s, sound quality between the two headphones is very comparable. And I'm sure many people will appreciated the punchier bass on the 1000XMs. - Advantage: TIE, at least for me. ACCESSORIES (5 Stars): - Sony gives you: a hard travel case, a 3.5mm aux cable for a wired connection, a micro-USB cable for charging, and an airline adapter. All of the accessories are of a sturdy, premium quality. - Bose gives the same accessories, but with the new QC35II model, they appear to have removed the airline adapter. I've never used it anyways, so not a huge loss. - Advantage: TIE. OVERALL: Sony has delivered an amazing pair of headphones. The noise cancellation is arguably the best in the business. The level of customization offered is great for audiophiles. Additions like the touch pad and Quick Attention make these stand out even more in a crowded market. However, compared to the QC35s, the comfort of the 1000XM2s leaves something to be desired. Bottom line: if comfort is your main concern, try on the offerings from Bose and Sony before committing to a purchase. If cutting-edge features and noise cancellation are important to you, you can't go wrong with Sony's WH-1000XM2 headphones.
This review is from Sony - 1000XM2 Premium Wireless Noise Cancelling Headphones - Black
Posted 8 years ago by ryanmcv