Sony - WH-CH500 Wireless On-Ear Headphones - Black

Name: Sony - WH-CH500 Wireless On-Ear Headphones - Black
Brand: Sony
SKU: 6196202
Rating: 4.3 (716 reviews)

Model: WHCH500/B

SKU: 6196202

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Key Specs
- Sound Mode: Stereo
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Maximum Wireless Range: 33 feet
- Built-In Microphone: true
- Headphone Fit: On-Ear
- Adjustable Headband: false
- Battery Life: 20 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
General
- Product Name: WH-CH500 Wireless On-Ear Headphones
- Brand: Sony
- Model Number: WHCH500/B
- Color: Black
Audio
- Sound Isolating: false
- Minimum Frequency Response: 20 hertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The minimum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Maximum Frequency Response: 20 kilohertz (Describes the maximum range of frequencies or musical tones a product can reproduce, from very low tones to very high treble tones. The maximum frequency or musical tone the speaker can reproduce. High treble tones have higher frequencies while low tones and deep bass have lower frequencies.)
- Sound Mode: Stereo
- Driver Size: 30 millimeters
Connectivity
- Connection Type: Wireless
- Wireless Connectivity: Bluetooth (The manner in which a device sends data to another device over a short distance without the use of wires or cables.)
- True Wireless: false (These headphones not only lack wires between the device and headphones, they also lack wires between the headphones themselves. (true wireless is really only possible with in-ear headphones))
- Bluetooth Version: 4.2 (The Bluetooth specification formalized by the Bluetooth Special Interest Group. All versions of the Bluetooth standard are backwards compatible with previous versions.)
- Maximum Wireless Range: 33 feet
Features
- Built-In Microphone: true
- Controls: Track selection, Volume
- Maximum Talk Time: 20 hours
- Stand-By Time: 8.3 days (Amount of time it takes for the device to deplete a single battery charge when powered on but not in active use. This length of time is dependent on the network environment the device is connected to, if applicable, and the applications running.)
Design
- Headphone Fit: On-Ear
- Style: Travel
- Adjustable Headband: false
Power
- Rechargeable: true
- Battery Life: 20 hours (Battery life will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. As with all batteries, the maximum capacity of this battery will decrease with time and usage.)
- Charging Interface(s): Micro-USB (The connection for transmitting power to charge the device.)
Dimensions
- Product Weight: 0.31 pounds (The out of box weight of the item.)
Warranty
- Manufacturer's Warranty - Parts: 1 year
- Manufacturer's Warranty - Labor: 1 year
Other
- UPC: 027242908819

Enjoy an individualized listening experience with these Sony wireless on-ear headphones. Their built-in Bluetooth lets you stream playlists with a paired compatible device, and they last for 20 hours on a single charge for nonstop entertainment all day. These Sony wireless on-ear headphones have a built-in microphone for answering calls hands-free.

Bluetooth 4.2 interface: Enables simple wireless pairing with your Bluetooth-enabled device.
Rechargeable battery: Offers up to 20 hours of use and lasts up to 200 hours on standby mode.
Built-in microphone: Enables simple hands-free chatting via a compatible device.
On-ear design: For a secure fit.
Neodymium drivers: Enjoy more of the detail in your favorite songs with 30mm drivers for dynamic sound.

Whats Included

Micro USB Cable
WH-CH500 Wireless On-Ear Headphones

Q: Tried to use these on an overseas flight, plugging in with a usb cable. Nothing happened. Couldn’t get them to work. Do they not work plugged in for watching movies while flying?

A: Hi, Smithy! Unfortunately, it is only designed to be wireless. The cable is for charging the headphones. You may want to consider the WH-1000XM3 which gives you the option for a wired connection. You may refer to this link for more product information: https://docs.sony.com/release//SPECS/WH1000XM3_mksp.pdf ~Ralph

Q: Can I connect it directly to my phone with a cord?

A: No

Q: Can the Sony WH-CH500 be used non wireless with a hard wire 3.5 audio auxiliary cord? Thanks

A: Hi Jimbostyle, No, it doesn't support a wired connection. ~Ralph

Q: Can you use a phone charger to charge it?

A: Hello Rick, you may use a USB wall adapter. However, please take note to not use a fast-charging adapter when charging. This may cause the unit to malfunction. For more information, please refer to the link below: https://helpguide.sony.net/mdr/whch500/v1/en/contents/TP0001613489.html Regards, _Bob

Q: What accessories are with this?. Can I use it with a direct TV box? How far is the range?

A: Hi Princess, It comes with a Micro-USB cable. Bluetooth wireless technology operates within a range of about 10 m (30 feet). Maximum communication range may vary depending on obstacles (the human body, metal, walls, etc.) or electromagnetic environments. Connection to your box will depend if it supports Bluetooth connection. The headphones will support the following Bluetooth profiles: -A2DP (Advanced Audio Distribution Profile) -AVRCP (Audio Video Remote Control Profile) -HFP (Hands-free Profile) -HSP (Headset Profile) Regards, ~Ralph

Q: How would you pair these headphones to a ps4? I am having trouble doing so.

A: Hi Eesa, Since PS4 doesn't support A2DP Bluetooth profile, pairing it with the headphones is supported. We recommend using compatible gaming headphones. You may refer to this link for more information: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch500/articles/00073432 ~Ralph

Q: Does this headphones support or have bluetooth multipoint ?

A: Hi, Josh! Unfortunately, it doesn't support multipoint connection. You may want to consider the WH-1000XM3. ~Ralph

Q: How we can connected to tv if my tv don’t have Bluetooth and also if I buy 2 headphones I need buy 2 different receivers so me and my wife can watch movie at night when my kids aleep. Thank you

A: Aluratek - Bluetooth Audio Transmitter - White. This blue tooth adapter transmit bluetooth signal from a connected device.Hope this helps

Customers are saying

Customers are impressed with the sound quality, comfort, battery life, price, and wireless connectivity of the WH-CH500 Wireless On-Ear Headphones. Many reviewers found them to be lightweight and easy to use. Some customers did mention that the volume control could be improved, and a few found the fit to be uncomfortable. Others wished for more bass and a more stylish design.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 5 out of 5 stars
Great sounding headphones at a modest price point
These headphones initially appealed to me because of their slim line design. Having had bad experiences with bluetooth headphones in the past I wad wary to try them but went ahead anyway because I've had good experiences with Sony products in the past. From syncing to using the power / play / pause button everything feels very intuitive and very quickly manipulating the headphones very straight forward controls became second nature to me. The battery life is outstanding as well. Once thing I was concerned about was the on ear design vs. over the ear. I normally prefer over the ear, but they've designed the speakers in a way that lets you angle the earphones to have them lay flat against your ear, so as to avoid excess pressure on any one part of your ear. The result is a very comfortable fit. Highly recommend.
Posted 6 years ago by Alex
Rated 5 out of 5 stars
It's Music to my Ears!
Sound quality is great! It is Bluetooth friendly on all devices (TV, cell phone, laptop, etc.) but remember folks, not all devices have Bluetooth built-in. Ex, my HP laptop with Windows 10 doesn't have Bluetooth built in, so I bought a USB Bluetoooth adapter dongle, plugged it in my laptop and that took care of that problem! I love my headphones so much and love the price that I paid for them! Honestly, it's worth your money! I recommend them to anyone who loves great sound quality and enjoys easy set up to use their headphones!
Posted 6 years ago by KongoKong
Rated 3 out of 5 stars
These are only alright
I've been a fan of Sony headphones for good quality at a reasonable price. Some PROS: - decent sound quality; good bluetooth connection - lightweight; earpieces swivel horizontally for a better fit But there are considerable CONS: - the headpiece seems like its built for such a small head. I have to pull the earpieces so far apart that I'm worried I may break the entire headset. Due to this tightness, the headset creates a skewed earpiece angle that adds more pressure near the bottom of the ears. - no auxiliary ports I think the cons outweigh the pros at this price point. I've since returned this pair and instead opted for a much cheaper wired Sony set that feels MUCH better.
Posted 7 years ago by Donne