Swann - Wireless Window and Door Alert Sensor (4-pack) - White
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Description
Features
Easy installation
Install anywhere – battery powered, compact and weatherproof
Security made simple
Easy setup - simple connection to Wi-Fi network without any need for a hub
You'll always know
Quick response – push notifications on your phone in less than 8 seconds from event
Wire-free security
Long battery life - uses readily available AAA batteries*
Smart integration
Smart – the Sensors can also send alerts to Google and Alexa devices
*Battery life varies based on settings, placement, and usage
Key Specs
- Detector TypeContact
- Sensor TypeNot available
- Wireless ConnectivityWi-Fi
- Works WithAmazon Alexa, Google Assistant
- Power SourceBattery-powered
- Number of Devices Included4
General
- Product NameWireless Window and Door Alert Sensor (4-pack)
- BrandSwann
- Model NumberSWIFI-WDOORPK4-GL
- ColorWhite
- Color CategoryWhite
Detection
- Alarm TypeSilent
- Alarm External NotificationApp
- Detector TypeContact
- Sensor TypeNot available
Connectivity
- WirelessYes
- Wireless ConnectivityWi-Fi
Compatibility
- Works WithAmazon Alexa, Google Assistant
- Voice Assistant Built-inNo
- App CompatibleYes
- Operating System CompatibilityAndroid, Apple iOS
Environmental
- Indoor Or Outdoor UseIndoor
Features
- PlacementDoor, Window
Power
- Power SourceBattery-powered
- Rechargeable BatteryNo
- Battery TypeLithium
- Number of Batteries Required2
Dimension
- Product Depth0.75 inches
- Product Weight0.75 pounds
Included
- Number of Devices Included4
- Mounting Hardware IncludedYes
Warranty
- Manufacturer's Warranty - Parts1 year
- Manufacturer's Warranty - Labor1 year
Other
- UPC840236132591
Customer reviews
Rating 2 out of 5 stars with 5 reviews
(5 customer reviews)to a friend
- Pros mentioned:Time and date info, Well-builtCons mentioned:Slow notification
Rated 4 out of 5 stars
nice but notification lags
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sleek look and the app is useful. Its just a bit slow in notifying when door is open. There is a lag in notification, 30 seconds to as long as 1 1/2 minutes. It shouldn't take so long. But, it is a nice product, Its put together well. Maybe an update will fix the lag. I do recommend if immediate notification is not needed. Only because it sends time and date to app for when entrance is opened. I paired with a video camera which comes in handy
This review is from Swann - Wireless Window and Door Alert Sensor - White
I would recommend this to a friendBrand response from Swann
Posted .Hello TheVictor,
Thank you for reaching out to us and sharing your positive feedback on our It is great to hear from your perspective on how we have since improved your sense of security. Based on the information provided, there may be a lag due to your network. Please contact our support team with your internet upload and download speeds. Swann understands that true security is about preventing crime, that’s why most cameras now feature sensor lighting, alarms, sirens, two-way talk and more. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24 hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
- Cons mentioned:Short lifespan
Rated 1 out of 5 stars
Waste of money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product stopped working less than 2 months. Originally it was working fine, but it seems the lifespan of these types of products is very short. I purchased new batteries and all, still not working.
This review is from Swann - Wireless Window and Door Alert Sensor - White
No, I would not recommend this to a friend - Cons mentioned:Bad connection
Rated 1 out of 5 stars
It does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not make a good connection, it is not what is expected
This review is from Swann - Wireless Window and Door Alert Sensor (2-pack) - White
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello JaimeandmariaS,
Thank you for your reaching out with your feedback. It is rare for this product to not work out of the box. There are many variables why your device may not be working. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please also note that Swann offers a one-year warranty provided a copy of your receipt or up to 36 months with valid registration on a Secure + Plan. You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
For real-time support, check the number below.
1. USA & Canada: 1800 627 2799
2. Australia: 1800 788 210
3. United Kingdom: 0808 168 9031
Your feedback is important to us.
LV-Swann Team
- Cons mentioned:Inaccurate sensing, Slow notification
Rated 1 out of 5 stars
Long delay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The notification for opening was very delayed, it also didn't correctly sense open and closed intermittently.
This review is from Swann - Wireless Window and Door Alert Sensor (2-pack) - White
No, I would not recommend this to a friendBrand response from Swann
Posted .Hello Kjnan,
Your feedback is important to us and is greatly appreciated. Long term our support team will continue to launch updates to the firmware and application to help further improve your experience. In the meantime we suggest reaching out to our tech team for troubleshooting. Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you.
LV- Swann Team
Rated 3 out of 5 stars
Easy Install and Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The design and pairing of these door/window sensors are simple enough to use and install. I do wish the range were greater but they get the job done when paired with the SWANN Security System.
I would recommend this to a friendBrand response from Swann
Posted .Hello veritech13,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Swann - Wireless Window and Door Alert Sensor (4-pack). Your review gives us more insight into the things we have done correctly and those that could use some improvement. Please know long term our support team will continue to launch updates to the firmware that will help further improve your experience. If you have not already, please reach out to a member of our 24-hour support team and see how we can further assist. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/hc/en-us
Your feedback is important to us and can help us locate and address potential bugs within the software.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
What experts are saying
Q: QuestionWhat is the weight?
- A:Answer The product weight is 0.2 pounds.
This question and answer was generated by AI based on customer and product data.Q: QuestionHow does the sensor detect movement?
- A:Answer The sensor uses Passive Infrared (PIR) technology to detect heat and motion from people or pets.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the maximum range of the wireless connection?
- A:Answer The maximum wireless range is 50 feet.
This question and answer was generated by AI based on customer and product data.Q: QuestionDoes the sensor work with other security systems?
- A:Answer This sensor can be integrated into a complete security system managed on the Swann Security app.
This question and answer was generated by AI based on customer and product data.Q: QuestionWhat is the sensor's warranty?
- A:Answer The manufacturer's warranty for parts on the sensor is 1 year.
This question and answer was generated by AI based on customer and product data.Q: QuestionHi. I want something that makes a beep or sound when someone opens a door. I do not want to deal with paying a fee or deal with a company to have this. Will your product do that? Thank you
Asked by CatB3.
This question was asked about the related product: Swann - Wireless Window and Door Alert Sensor - White
- A:Answer Hi Cat3. This sensor itself will not make any noise, but it is designed to send a push notification alert to your phone when it gets triggered. These push notifications can be accompanied by a sound. Alternatively, Swann sell a plug in siren/chime unit (model code: SWIFI-ISIREN-GL) which this window-door sensor can be connected wirelessly to. By doing this, the chime unit will make a noise whenever the sensor gets triggered, and you have a choice of 4x sounds to pick from. There are no fees whatsoever to use either of these products, and we also sell a bundle with the siren, 2x Window Door Sensors and 2x Motion Sensors if interested (SWIFI-ALARMKITA-GL). -SD, Swann team
Answered by Swann
Q: Questioncan this product be used with bluetooth and not wifi? do not have wifi and want to know if door opens while i am at home within bluetooth range.
Asked by dalton.
This question was asked about the related product: Swann - Wireless Window and Door Alert Sensor - White
- A:Answer Hello dalton, Thank you for reaching out to us with your question. No, this doorbell requires an internet connection for function. Swann would recommend looking into our Alpha Series line of products. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann
Q: QuestionARE THEY COMPATIBLE WITH VIVINT SYSTEM
Asked by Joe.
- A:Answer Hello Joe, Thank you for reaching out to us with your question. Swann only tests compatibility with other Swann products. We are not able to confirm if this will work with your Vivint System. Please let us know how we may further assist you, Thank you. JV Swann Customer Support
Answered by Swann