WD - My Cloud Home Duo 16TB 2-Bay Personal Cloud - White
User rating, 4 out of 5 stars with 13 reviews.
4.0(13 Reviews)- 9 Answered Questions
If received today, the last day to return this item would be Jul 15. Learn more ˃
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Description
Find the ideal drive for your needs.
Learn more in the Drives and Storage Buying GuideFeatures
16TB storage capacity
Provides ample space for storing documents, photos, music and more in one central place.
Data transfer rates up to 5 Gbps with USB 3.0
Rapidly import photos, videos and docs from USB flash drives and external hard drives.
Two hard drives in the Mirror Mode (RAID 1)
So all your photos, videos and files are stored on one drive and automatically duplicated onto the second drive for extra peace of mind.
On-the-go access with the My Cloud Home mobile app, desktop app or MyCloud.com
Allows you to access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web.
Time Machine compatible
Back up your entire system directly to the drive.
Compatible with Apple MacOS, PC, Android and Apple iOS
For flexible installation options.
What's Included
- Personal cloud storage
- Ethernet cable
- AC adapter
- Quick Install Guide
Key Specs
- Security FeaturesNone
- Storage Capacity16000 gigabytes
- Number Of Drives Included2
- Number of Bays2
- Processor ModelNot Applicable
General
- Product NameMy Cloud Home Duo 16TB 2-Bay Personal Cloud
- BrandWD
- Model NumberWDBMUT0160JWT-NESN
- ColorWhite
- Color CategoryWhite
Security
- Security FeaturesNone
Features
- Storage Capacity16000 gigabytes
- Number Of Drives Included2
- Number of Bays2
- Power SupplyAC adapter
Ports
- Number of RJ-45 Ports1
- Number of USB Ports (Total)2
Processor
- Processor BrandRealtek
- Processor ModelNot Applicable
Compatibility
- System RequirementsApple MacOS, Microsoft Windows, Android, Apple iOS
- RAID SupportRAID 0, RAID 1, JBOD
- Ethernet Standard10/100/1000
Memory
- Type of Memory (RAM)Not provided
Dimension
- Product Height7 inches
- Product Width4 inches
- Product Weight5.29 pounds
Warranty
- Manufacturer's Warranty - Parts2 years
- Manufacturer's Warranty - Labor2 years
Other
- UPC718037848631
Customer reviews
Rating 4 out of 5 stars with 13 reviews
(13 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Great backup option
||Posted .Owned for 3 weeks when reviewed.This is an upgrade to my 8gb one, easy to install, use and share my own links.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendRated 1 out of 5 stars
Don't get if you plan on mounting a share to it
||Posted .Owned for 3 weeks when reviewed.I purchased this because I needed a bigger cloud drive for my videos and returned it after I brought it home and found out that you can't mount a share to it. It is all web-based and you must go to the WD website to access anything on it. You can't even go to https://xx.xx.xx.xx, where xx.xx.xx.xx is the IP address of your cloud drive, so not sure why they would even make such a unit. I ended up returning it and buying the WD - My Cloud EX2 Ultra 16TB 2-bay External Network Storage instead.
No, I would not recommend this to a friendFeatures
Value1 out of 5Quality3 out of 5Ease of Use3 out of 5Rated 4 out of 5 stars
Could be better for the price
||Posted .Owned for 1 month when reviewed.Missing some features that the rep stated that it had but it does what it says.
Features
Value1 out of 5Quality3 out of 5Ease of Use3 out of 5No, I would not recommend this to a friendFeatures
Value4 out of 5Quality3 out of 5Ease of Use1 out of 5Rated 3 out of 5 stars
OK Hard Drive -External RAID WD
||Posted .Owned for 1 month when reviewed.Time will tell how effective this drive is. It seems to run backup fine but I had a devil of a time getting it to accept drag and drop files from other sources. Many hours spent with customer support for Western Digital.
Features
Value4 out of 5Quality3 out of 5Ease of Use1 out of 5No, I would not recommend this to a friendFeatures
Value4 out of 5Quality4 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Great product
||Posted .Owned for less than 1 week when reviewed.Good product and works well. Little bit overpriced but satisfied with the item.
Features
Value4 out of 5Quality4 out of 5Ease of Use4 out of 5I would recommend this to a friendRated 5 out of 5 stars
Great way to Backup ALL Your devices
||Posted .Owned for 3 weeks when reviewed.Installed the 16 TB drive very quickly. Just plugged it in to power and the router and it was ready to go. Have all of our phones, laptops, and cloud storage backed up to the device. Take great comfort in knowing the backups are in one place.
I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Wd my cloud
||Posted .Wd my cloud ☁️ awesome products easy to install works great you can access it from anywhere with internet
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendFeatures
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Pros mentioned:Ease of useCons mentioned:File storage, Set upRated 5 out of 5 stars
Outstanding Ease of Use
||Posted .Owned for 1 month when reviewed.As someone who is not super tech savvy, the setup and merging of all files and devices couldn't have been made easier. Enough storage to future proof myself for the foreseeable future.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friend
What experts are saying
Q: QuestionCan the redundancy be turned off to use this as a 16TB network drive, or must everything always be backed up twice?
Asked by DevL.
- A:Answer Yes, The default setting is RAID1 but can be set to JBOD which turns mirroring off.
Answered by tfelton
Q: QuestionHDD OR SSD?
Asked by SMITTY.
- A:Answer Hello SMITTY,WD My Cloud Home Duo Personal Cloud Storage device and appreciate your time providing the feedback. Also, we are sorry for the inconvenience caused to you while moving the data manually..We would like to inform you that WD My Cloud Home Duo is not a NAS device so an active internet connection is required to access the home storage. The My Cloud Home Duo is a personal cloud device with a focus on remote/mobile access.The My Cloud Home is compatible with the WD Discovery software for Windows and macOS, your user account - or better spoken - your storage capacity on the My Cloud Home - will be mapped automatically into your file explorer or Finder as an additional drive letter. We have mentioned few links below with the information related to the device use and features."My Cloud Home Online User Guide and Solutions"https://support-en.wd.com/app/answers/detail/a_id/21182/.Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionI understand there is a Gen1 and Gen2 My Cloud Home Duo. Which generation is this?
Asked by JustCurious.
Q: Questionphotos stored in cloud or only accessible?
Asked by tgotts.
- A:Answer You can store more than just photos, but music and movie files as well and are accessible on the computer (download the MY CLOUD app onto your computer)
Answered by 2033227202
Q: QuestionDo you know when will be available at the stores
Asked by Tsvetomir.
- A:Answer It's available on Bestbuy.com WD - My Cloud Home Duo 12TB 2-Bay Personal Cloud - White Model: WDBMUT0120JWT-NESNSKU: 5990205
Answered by 2033227202
Q: QuestionDo we have a release date? For this or the 20tb version?
Asked by Pete.
- A:Answer Best to contact Western Digital for release dates. They have released a 10TB but I doubt 16TB or 20TB which in either case are way to large and would require Partitioning to use. You could buy two 8TB or two 10TB units but that is your decision and try configuring them to make 16TB or 20TB. Note: WD My Book and WD EasyStore use RED 5400 rpm hard drives with 2 year warranty. You might consider researching and looking into other opportunities for longer lasting and better performance hard drives to suite your needs.
Answered by SighaDayonMe