WD - My Cloud Home Duo 16TB 2-Bay Personal Cloud - White
User rating, 3.9 out of 5 stars with 10 reviews.
3.9(10 Reviews)- 8 Answered Questions
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Description
Features
16TB storage capacity
Provides ample space for storing documents, photos, music and more in one central place.
Data transfer rates up to 5 Gbps with USB 3.0
Rapidly import photos, videos and docs from USB flash drives and external hard drives.
Two hard drives in the Mirror Mode (RAID 1)
So all your photos, videos and files are stored on one drive and automatically duplicated onto the second drive for extra peace of mind.
On-the-go access with the My Cloud Home mobile app, desktop app or MyCloud.com
Allows you to access, upload and share those photos and videos from anywhere with an internet connection using My Cloud Home apps for mobile, desktop and web.
Time Machine compatible
Back up your entire system directly to the drive.
Compatible with Apple MacOS, PC, Android and Apple iOS
For flexible installation options.
What's Included
- AC adapter
- Ethernet cable
- Personal cloud storage
- Quick Install Guide
Key Specs
- Hard Drive Capacity8000 gigabytes
- Storage Drive TypeHDD
- Works WithAmazon Alexa
General
- Product NameMy Cloud Home Duo 16TB 2-Bay Personal Cloud
- BrandWD
- Model NumberWDBMUT0160JWT-NESN
- ColorWhite
- Color CategoryWhite
Capacity
- Hard Drive Capacity8000 gigabytes
Performance
- Storage Drive TypeHDD
Compatibility
- Internal Or ExternalExternal
- External Hard Drive TypeNetwork attached storage
- Interface(s)Ethernet
- Minimum System RequirementsApple MacOS, Microsoft Windows, Android, Apple iOS
- Works WithAmazon Alexa
Feature
- Security FeaturesNone
- Data EncryptionYes
- UsageNetwork Attached Storage (NAS)
Memory
- Memory Card TypeNone
Power
- Power SourceAC adapter
Dimension
- Product Height7 inches
- Product Width4 inches
- Product Weight84.3 ounces
Included
- Number Of Drives Included2
- Additional Accessories IncludedPersonal Cloud Stoage, Ethernet Cable, AC adapter, Quick Install Guide
- Included SoftwareNone
Warranty
- Manufacturer's Warranty - Parts2 years
- Manufacturer's Warranty - Labor2 years
Other
- UPC718037848631
Customer rating
Rating 3.9 out of 5 stars with 10 reviews
(10 Reviews)Search
Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5Rating 4 out of 5 stars with 1 review
Great product
|Posted .Owned for less than 1 week when reviewed.Features
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5Good product and works well. Little bit overpriced but satisfied with the item.
I would recommend this to a friendFeatures
Quality4 out of 5Value4 out of 5Ease of Use4 out of 5Rating 1 out of 5 stars with 1 review
Don't get if you plan on mounting a share to it
|Posted .Owned for 3 weeks when reviewed.No, I would not recommend this to a friendI purchased this because I needed a bigger cloud drive for my videos and returned it after I brought it home and found out that you can't mount a share to it. It is all web-based and you must go to the WD website to access anything on it. You can't even go to https://xx.xx.xx.xx, where xx.xx.xx.xx is the IP address of your cloud drive, so not sure why they would even make such a unit. I ended up returning it and buying the WD - My Cloud EX2 Ultra 16TB 2-bay External Network Storage instead.
Rating 5 out of 5 stars with 1 review
Best backup device
|Posted .I would recommend this to a friendI love this poduct because it doesn’t have to travel with me. I leave it at home and I can be 1000 miles away and still get files from the device. I don’t know how I was doing life without this device. Also I love that it can be used with a PC and Apple computer. My husband and I can backup all our important files and keep it organized all in one place together. I highly recommend!
Features
Quality3 out of 5Value1 out of 5Ease of Use3 out of 5Rating 4 out of 5 stars with 1 review
Could be better for the price
|Posted .Owned for 1 month when reviewed.Features
Quality3 out of 5Value1 out of 5Ease of Use3 out of 5Missing some features that the rep stated that it had but it does what it says.
No, I would not recommend this to a friendFeatures
Quality3 out of 5Value1 out of 5Ease of Use3 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Wd my cloud
|Posted .Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Wd my cloud ☁️ awesome products easy to install works great you can access it from anywhere with internet
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Rating 5 out of 5 stars with 1 review
Great way to Backup ALL Your devices
|Posted .Owned for 3 weeks when reviewed.I would recommend this to a friendInstalled the 16 TB drive very quickly. Just plugged it in to power and the router and it was ready to go. Have all of our phones, laptops, and cloud storage backed up to the device. Take great comfort in knowing the backups are in one place.
Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Rating 1 out of 5 stars with 1 review
Do not waste your money or time
Posted .Features
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5This device is not NAS and does not work with Mac OS Catalina. Western Digital has known for months about the Catalina and they still have not fixed their software. WD customer service is horrible. Do Not Waste Time Or Money.
No, I would not recommend this to a friendFeatures
Quality1 out of 5Value1 out of 5Ease of Use1 out of 5Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Ease of useCons mentioned:Set upRating 5 out of 5 stars with 1 review
Outstanding Ease of Use
|Posted .Owned for 1 month when reviewed.Features
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5Pros mentioned:Ease of useCons mentioned:Set upAs someone who is not super tech savvy, the setup and merging of all files and devices couldn't have been made easier. Enough storage to future proof myself for the foreseeable future.
I would recommend this to a friendFeatures
Quality5 out of 5Value5 out of 5Ease of Use5 out of 5
What experts are saying
Q: QuestionCan the redundancy be turned off to use this as a 16TB network drive, or must everything always be backed up twice?
Asked by DevL.
- A:Answer Yes, The default setting is RAID1 but can be set to JBOD which turns mirroring off.
Answered by tycf
Q: QuestionDoes the 16TB version come with WD Red hard drives or WD Red Pro hard drives?
Asked by CuriousJorge.
- A:Answer RED NAS with the 256MB cache.
Answered by knamed2016
Q: QuestionDo I need to format the drive to a Mac format (APFS or HFS+) if I want to use Time Machine?
Asked by JoeGreene.
- A:Answer Hi JoeGreene, Please be informed that My Cloud Home Duo is an easy-to-use personal cloud storage device. The drive wirelessly back up your devices. The My Cloud Home Duo works seamlessly with Windows Backup, Time Machine and your phone's camera roll. For more information about the drive refer to the User Manual: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I use this as a media server and access it from my smart tvs?
Asked by briguy.
- A:Answer Hi briguy, Please be informed that My Cloud Home is an easy-to-use personal cloud storage device. Tailor your My Cloud Home device to fit your personal needs and preferences using downloadable services, including Plex Media Server. For more information about the drive refer to the User Manual: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionCan I backup windows and apple at the same time?
Asked by devilex.
- A:Answer Hi devilex, My Cloud Home duo is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi router at home to back up the photos and videos on your phone, and wirelessly back up and sync all your PC and Mac computers and cloud accounts. For more information: "How To Backup a Windows or macOS Computer To A My Cloud Home" https://support-en.wd.com/app/answers/detail/a_id/7839 -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team
Q: QuestionI understand there is a Gen1 and Gen2 My Cloud Home Duo. Which generation is this?
Asked by JustCurious.