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Email Troubleshooting

SKU: 3650594
Sold byBest Buy

About this product

Service HighlightsGet your all-important email up and running again on your computer. An Agent will remotely repair, configure and update your existing email software so you're back in touch with your inbox. (Software not included.)

Features

  • A Geek Squad Agent will:

  • Troubleshoot your email

  • Diagnose and repair issues with your email application

  • Test your email program to ensure proper functionality

  • Requires A Working High-Speed Internet Connection, An Active Email Account And Email Password(s)

  • Note:

    Excludes cost of software and/or software installation, virus removal, data backup, and additional or unrelated services.

  • Online Service Order Details

  • You'll receive an email with a redemption code and instructions for setting up your service. This email usually arrives within 15 minutes.

  • Services have a 30-day labor warranty, but are not returnable after the services have been performed. See for more details.

Specifications

  • Service Location
    Remote
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Reviews

Rating 3 out of 5 stars with 3 reviews

5 star rating. 1 review3 star rating. 1 review1 star rating. 1 review
67% would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 3 out of 5 stars

    Unable to fix problem

    Was told NO CHARGE since they were not able to fix the problem. Have seen no credit to my acct

    Posted by linur

  • Rated 1 out of 5 stars

    I don't think anything was done at online appt!

    I paid whatever I paid to have my email connection checked by Geek Squad. He did a few things and then before I knew it, I was transferred over to the agent who performed my tune-up (which I paid for separately). I like having the agents come to me, not remotely dial in and take over my computer.

    Posted by MillieMom

  • Rated 5 out of 5 stars

    Email issues

    The Geek Squad fixed things that others could not at 4 times the price and at three times the time

    Posted by Comp4

See all customer reviews

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Pros for Email Troubleshooting
There were no pros for this product—Ease of use, Speed, Software SetupOverall PerformanceOverall Performance, Speed, Ease of use, Laptop Performance
Cons for Email Troubleshooting
There were no cons for this product—Customer Service, Overall PerformanceComputer SpeedIssue Resolution

Specs

Questions & Answers

  • What are the requirements for this service to work?

    You need a working high-speed internet connection, an active email account, and your email password.

    This question and answer was generated by AI based on customer and product data.

  • Does the email troubleshooting service include virus removal?

    No, the cost of virus removal is not included in the email troubleshooting service.

    This question and answer was generated by AI based on customer and product data.

  • How is this service delivered?

    This service is delivered remotely by a Geek Squad Agent.

    This question and answer was generated by AI based on customer and product data.

  • What does this service do?

    This is a remote service that helps troubleshoot your existing email software to get it up and running again.

    This question and answer was generated by AI based on customer and product data.

  • Is software included in this service?

    No, the cost of software is not included in the service.

    This question and answer was generated by AI based on customer and product data.
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