Add On:Trip Charge(Out of Coverage Area)

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

• Rated 5 out of 5 stars

  Well worth the extra charge

  • Incentivized
  • My Best Buy® Elite Member
  • Verified Purchaser

  Our vacation home is in a rural VT town, but for an additional charge, Geek Squad delivered our large refrigerator, and it was well worth the fee, as it saved us a lot of trouble. It would have been almost impossible for us to get one without them, because we have no truck or moving equipment at our vacation home. They did a great job, and kept in touch the entire process. They were exactly on time, and did a great job with delivery and installation.

  Posted 7 years ago by Bmous

• Rated 5 out of 5 stars

  Installed by Geek Squad. No problems.

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member

  I was having problems with an old router which was causing failure on some devices and corrupted files on one. The new router immediately solved all my problems. The Geek Squad technician who installed the router was completely capable, quick and very friendly. I can wholeheartedly recommend the technician and the service.

  Posted 7 years ago by SamD

• Rated 3 out of 5 stars

  the guys finally got here

  • Incentivized
  • Verified Purchaser
  • My Best Buy® Member

  2 weeks after i bought the TV, it got here. It took me a lot less time to go to viet nam !! I tried several times to get it delivered sooner ,nope. I was made to feel 2nd class because of the fact i live so far away. Im halfway between 2 different stores. I didnt charge extra to come to your store but you charged me extra to deliver my purchase. I spent over 1300 dollars and had to pay extra for delivery and set up. Thanks

  Posted 7 years ago by mike