Apple - Pre-Owned iPhone 7 Plus with 128GB Memory Cell Phone (Unlocked) - Rose Gold

Everything looks good, looks like a brand new phone

Portrait mode camera is awesome, plenty storage for my photos, videos and documents. Pre owned but in good shape thanks a lot best buy team. Dont waste time looking in facebook market just go bestbuy.com

We needed a new phone to replace my daughter's lost/stolen i-Phone. Given current budgetary constraints we opted to go for a pre-owned unit, preferably a 7 Plus or a newer, similar-sized model, given our previous positive experience with the 7 Plus (I continue to happily use my three-year-old unit). Getting a brand new unit from the latest models (e.g., X & 11) via our carrier would have been much more expensive for us. We were at first apprehensive when we made our online purchase on Best Buy, given some of the negative reviews we read. Fortunately, the item we received was in good physical and working condition. It appeared to have been briefly used by a single previous owner. The only negative aspect for us was the slight shipping delay at the source due to the ongoing pandemic, causing the item to arrive in eight days instead of the originally stated five days. All in all, the new phone was worth the wait. We'll just have to wait and see how long it would ultimately last.

The phone was delivered quickly, It is definitely pre-owned. Has a lot of scratches and scuffs on the top corner. Looks like it was a trade in about a month before I got in and I was able to determine that it did have a cracked screen. The functionality is great. It barely passes the battery test at 82% so I will need a new battery soon. Came with 3rd party charger and cable new and sealed in package. No issues with set up. It arrived with the iOS up to date. I am pleased with the purchase at $399 for 256GB 7 plus in red. Which is hard to find in red. I went back to later check the website and noted the price went up significantly.

The only issue i have with this 3 phones I brought was there’s a cracked some part of each phone. I thought it’s only scratched or dent. But, No. please advise your customer if there’s a cracked on that phone. Be honest please. Thank you

So when I was doing my research on this phone and looking through the reviews people said that it came with a few scratches here and there and I was kinda skeptical about buying it, but I still did. When it came it was scratch free, practically brand new, and it was red. It also has 128gb which is s big update from the 16gb I used to have, the only problem with it is my speaker. When I play music from the phone the sound is it but muffled, and whenever I try to call or facetime someone, they always say they can't hear me. Other than that the phones great.

I got the phone shipped to the house. Really excited to use it, but when I opened the package (which is also poor packaging). I saw that the phone has more than a hundred scratches at its body. So I didn’t even try to open and use it. All I did after got it shipped is opened the box, took the phone out of plastic bag, took the protection film out of the phone to check the scratches, turned on the phone to see if it works - and when I returned this to Best Buy I needed to PAY for RE-PACKAGING FEE which is ridiculous. In the box, there’s a paper literally said “phone with mint condition” that I think it is really untrue. The phone is definitely not a mint condition, it looks older than my 5 year old phone. So this is the way they can charge people’s money on the re-packaging fee I guess. I paid for the re-packaging fee with so much regret but this is the way business goes. Definitely not satisfy.

Got this phone for my mom as her 1st iPhone. Decided to buy refurbished or pre-owned. Settled on this one as we liked the color for her. When I received the phone, I noticed a few scratched and marks on the screen of the phone and around the edges. I also noticed the battery health was at 81%. There was also a photo on the phone. Most likely from the previous owner. (Nothing bad. Just a guy holding a cat.) I contacted Best Buy Corporate and they were actually able to give me some of the money back while I was able to keep the phone. I was happy then with the price after the refund, as it would be on par with the actual price I probably could have gotten it for in the local classifieds.