ARRIS - SURFboard AC-1750 Dual-Band Wi-Fi Router with 24 x 8 DOCSIS 3.0 Cable Modem - White

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Create an efficient home or office network with this ARRIS SURFboard router. This device supports multiple simultaneous 4K streams and channels data at up to 1Gbps for ultra-fast file downloads and an enhanced gaming experience. Connect tablets and laptops via Wi-Fi or plug devices into this four-port ARRIS SURFboard router directly.

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$229.99
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Overview

What's Included


  • ARRIS SURFboard Wireless AC-1750 Dual-Band Wi-Fi Router with DOCSIS 3.0 Cable Modem
  • Ethernet cable
  • Power cable
  • Quick start guide
  • Software license and warranty card
  • Support information card

Ratings & Reviews


Overall Customer Rating:
96% of customers would recommend this product to a friend (687 out of 720)

Features


Compatible with 802.11ac

Backward compatible with 802.11a/b/g/n networks, so you can easily upgrade.

Up to 1750 Mbps data transfer speed

For fast, efficient operation.

3x3 MIMO antenna arrays

Offer performance benefits for wireless LAN (WLAN) access points.

DOCSIS 3.0 cable modem

Features 24 x 8 channel bonding for download speeds up to 1032Mbps, so you can avoid rental fees from your cable and Internet service provider. Intel Atom® 1.2GHz processor for rapid streaming and gameplay.

Compatible with XFINITY by Comcast

Certified to work with Xfinity Internet & Voice Service.

Four 1-Gigabit Ethernet ports

For wired connection of up to 4 devices.

Two USB 2.0 host ports for flexible use

And also includes 2 telephony(RJ-11) ports for Comcast Voice Services.

WPA/WPA2 Wi-Fi security

Helps prevent network infiltration.

Plug-and-play installation

For fast, easy setup.


Customer rating

4.7
96%
would recommend to a friend

Pros

Cons

  • Rating: 5 out of 5 stars

    Save That Rental Fee!

    Posted
    g8rgirl72
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I finally bit the bullet and purchased this so I could get rid of my rental gateway from Xfinity. I double-checked that Comcast allows this modem before purchasing. This model is similar, but newer and faster, than the rental gateway I was paying $11/month to rent. I did have some installation issues, but that was Comcast’s fault. Unlike some other reviewers here, I wasn’t able to activate without calling Comcast, so that was a pain. The rep removed my rental modem from my account before ensuring this one could be activated without issue. When he couldn’t activate it, he insisted that I must have a wiring issue and would have to schedule an appointment with a service tech at a cost of $60. Needless to say, I was frustrated. Especially since my internet service was working fine until he removed my rental modem. And because he removed it, he couldn’t reinstate it, so I had no internet service until my service appointment. Thank God for the reliable cell service through Verizon! The next day, I called back and worked with a rep who did not rest until he got me up and running, so I was able to avoid the tech appointment and additional fee. Once I was up and running, I’ve had great experience with this product. My internet service is fast and seamless. Just beware of dealing with Comcast to set you up. But once you’re activated, you’ll enjoy the gateway. And saving that rental fee will allow this to pay for itself in less than 2 years. I just wish I had done this sooner!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Incredible Router and Modem!

    Posted
    larryhs1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This ARRIS combo modem and router is really a great buy. I decided to ditch my rental modem from Xfinity and purchase this. Even though it will take two years to recoup the cost, I don't care because the features and control over this modem far exceed the Xfinity modem. For instance, with this device, you can hide the SSID from your neighbors and from spying eyes, something you cannot do with the Xfinity modem. Also, it is very easy to see all your connected devices and determine which frequency band to which they are connected (2.4 GHZ or 5 GHz). This was helpful with a recent purchase of a tablet that only sporadically connected to the 5 GHZ band, resulting in a return of the tablet. It is easier to change passwords with the ARRIS modem, if necessary. Initial install is very easy. I did have to call Xfinity to assist in the process. Please note that it is not possible to see your WIFI network name or password on Xfinity's website once the ARRIS device is running. You need to go into the ARRIS control panel and make changes there. I have used customer support at ARRIS, and they are very helpful and easy to work with. I highly recommend this product. Even though it is a bit expensive, it is really worth the money. Connections are always lightning fast. If you are considering replacing your Xfinity modem, don't give it a second thought!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Wireless Modem for Comcast

    Posted
    WolfpackInDC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I finally got around to buying my own equipment for use with my Comcast service and I am only mad that I waited so long. Setting this up was easy and I am consistently getting close to the speeds I pay for. It has enough room on the board to hard wire all of my consoles and since it's dual band, my other wireless devices can take advantage of the stronger frequency from most places in my house. When we eventually decide to get phone again, I won't need to get new equipment (otherwise, I might have gone with a cheaper option). For the setup, you don't have to call Comcast even though the manual tells you to do so (a relief for most I imagine). Just go to the Xfinity website, search for "approved equipment" and you should locate the guide. It may take a little bit of time for the device to start talking to Comcast, but be patient and follow the directions. This is one of their approved modems, so the activation process was super smooth. Note that no matter how awesome this device is, it can't guarantee you your 200 Mbps download speed once everyone in your neighborhood gets home and jumps on their internet. You will still see those slow times sometimes, but that is on Comcast. Great product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than the one you rent

    Posted
    Brian584
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The modem Comcast was renting out is a simple N600 for $10 a month but you were stuck with that if you had phone service until now. This product looks identical to the one you rent except it is white and the rental is black, don't let the form fool you, this modem is so much faster. I speed tested and regularly get 230mbps wireless! I was streaming a 4k video on my tv and hd video on my phone at the same time with no lag. I highly recommend this as a replacement/upgrade from the one Comcast currently offers for $10/month. Hopefully this will become their new standard and will replace their current N600 model but why wait? Get this one now if you want to have fast streaming video and it is super easy to set up. One recommendation is to visit the Comcast site prior to disconnecting your old modem and review the instructions for setting up the new one, print or copy so you know what to do. This will save you from the painstaking process of calling in.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Router and telephony modem

    Posted
    InOldSavannah
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Wanted to get rid of my Comcast telephone modem and save on that cost so I purchased this router/telephony modem which someone recommended to me. The router/modem works fine with no problems working with Xfinity Voice. No static or dropped calls and signal strength is very good even when I take my phone outside the house. Only objections I have with this product is the price which is higher than what it should be in my humble opinion and the fact that it can work if you lose electricity via battery back-up but unfortunately it does not come with a battery. A call to Comcast at around 3 in the morning and after I gave them the MAC address the device was activated and worked with my phone within about 30 minutes after taking it out of the box. Have had no problems or complaints with it since purchase and it only takes a minute or so to reinitialize if there is a power lost.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Product great - support not so much

    Posted
    OldmanMike
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this unit to avoid Comcast's rental fees on their supplied modem. Initial set up was easy with Comcast. I am an unusual user in that I use this modem as a bridge device to my internal network and not as a wireless hot spot or router. When I was setting the unit up as a bridge I needed to confirm some operational details with the unit and quickly was passed from one level of tech support to another as the lower levels were not familiar with what I wanted to do with the unit. Eventually I figured it out myself. The tech support in India was no help and resulted in frequent disconnects and language and culture barriers. They even once transferred me to Netgear's tech support! I am getting speeds of over 250mbps/sec with this unit which is amazing for someone who thought T1 speeds were great. I recommend the unit as being solid and reliable so far, but the tech support for anything out of the ordinary is abysmal.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid All Around

    Posted
    Randy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is the best telephony modem out there for the price. Easy installation, and works with just about every service provider. I had purchased a much more expensive modem to find out that it did not work with my ISP, so I suggest you check before you buy! If you use the built-in router capability, the internal antenna has great range, is dual band, and all physical ports are 1 Gbps. I only suggest this particular model if you are needing telephony capabilities....there are other non telephone capable modems out there in the higher price range that will out preform this device (if you are looking for that). If you are a streaming, multi-device user, this is going to handle what you need just fine....this is not suggested for large gaming households with multiple connections.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    xfinity triple play

    Posted
    mimmoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    bought this modem/router combo after much deliberation. i am not disappointed. would say that set up was very easy - plug into the correct ports and launch an internet browser to finish set up. **it's important to note** i have xfinity triple play but i DONT USE the phone capability (price was still cheaper). HOWEVER! the signal that xfinity sends out REQUIRES the modem to have dial tone aka phone capability. the tech will get an error message if you have a regular modem. i bought this modem because i thought i wanted to at least have the option for phone in the future- but most people i spoke to were under the impression that if i wasn't using the phone capability, it wouldn't matter what modem i bought. that is incorrect...internet wouldn't work.

    I would recommend this to a friend




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