Brim - Espresso Maker with 19 bars of pressure, Milk Frother and Removable water tank - Silver

Q: I'm referring to the 19 bar Brim espresso machine. I read a BPA chemical warning for this machine (prop 65). Can you explain more about this? Is it in the paint? Is it in something that the water goes through?

A: Hello, thanks for reaching out. The warning is concerning the power cord material. There is no BPA material used in the parts that the water goes through. Have a nice day. The Brim Team.

Q: where is Brim brand from?

A: Hello, thanks for reaching out. It is made in China. Have a great day. The BRIM Team.

Q: The instructions don't explain the measuring spoon very well. How am I supposed to use it? One full scoop is too much for the one-cup basket, but too little for the two-cup basket.

A: In my experience, the scoop is just that...a scoop. It's by no means an exact measuring tool. I've seen that most die-hard espresso fans measure the coffee by weight before grinding and tamping in the basket. For me, the scoop is just a plastic spoon to move my ground coffee around. I'm not sure there is a "right way" to use it. You can try different amounts of coffee in each basket and different amounts of water pulled through to make your espresso. This machine can save your pre-determined water amounts for brewing (that info is in the user manual). Best of luck!

Q: I have this machine. I notice that the non-pressurized basket is bigger than the pressurized using the tamper that comes with it. someone tell me why? Or tell me the size of the non-pressurized basket filter. Other thing, how to reset the auto-shot?

A: Hello, thanks for reaching out. The pressurized filter is bigger because it has an extra layer of steel to help focus the pressure. Dial In Single or Double Shot Volume 1. The Espresso Maker consistently dials in the perfect brew water temperature and measures the perfect volume for every shot. 2. To adjust volumes for future shots, press and hold the single or double shot programmable button for 3 seconds to adjust and to dial in future single or double shot volume. Example: to change the volume on the single shot – press and hold the single shot for 3 seconds, water will begin to flow. Once you have the desired amount press the button again to stop water flow. The new volume is now set, and can be re programmed at any time. Have a nice day. The BRIM Team.

Q: I'm confused by the pressure gauge. , the gauge rarely goes beyond the 9 o'clock position and the numbers are so small I cannot read what the pressure really is. On 2 occasions the gauge did rise to the non pressure range, is this broken??

A: Its has to be very fine grind in order for the gauge to move up and if the gauge doesn't move that's mean the coffee grind is too coarse and I hope that's will help

Q: What the size of the portafilter how meny mm is it?

A: Hello, thanks for reaching out the size of the portafilter is Weight: 560g , Diameter: 51mm and Height: 80mm. Have a f=great day. The Brim Team.

Q: Seems that people are having problem getting Crema. My question is about the portafilter. Is this one of those portafilters that has a single little tiny hole for the coffee to filter through?

A: The machine includes four portafilters. There is a single & double size, and for each of those, there is a pressurized (single hole at the bottom) and unpressurized portafilter (many holes at the bottom). In my experience, grind size and freshness of the ground coffee makes a big difference in the crema I can get with this machine. My best results have been with the pressurized (single hole) portafilters, but if I could grind a bit finer then the unpressurized filters may perform better...

Q: Does this machine let you steam milk at the same time as brewing shots?

A: No, it does not.