Dell - Inspiron 13.3" 7000 2-in-1 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Optane - Black

I purchased the computer. Very happy. I loaded all my programs. THEN I noticed that battery at 97% charge and TWO HOURS remaining. I called BestBuy. They said, even though I joined Geek Squad, looking at the new computer was not part of the plan and I could return it. I resisted because of all the work I put into loading software. I was uncomfortable with a computer w/ only two hours of battery life and returned it after two weeks. In summary: the computer was great. I don't know what happened with the poor battery performance. But for sure I'll buy another one once this virus ends.

Bought in April 2020. In December I opened the display as I normally do and the bottom bezel cracked in half. I noticed then that this was because the display and the lid are separating. I called Dell’s warranty department and after going round and round sending photos and video they said that they would have to connect me support because they were declaring this was due to accidental damage. There’s not a single scratch or dent anywhere other than the bezel that is very obviously broken because the screen is no longer secured to the lid. The whole thing shifts. I bought this laptop because I’m working from home and now I’m afraid you use it. I wouldn’t dare try to fold it for drawing. So thanks for the $1100 paperweight.

I gave taken very good care of my computer. It worked well for less than a year; now I’m having all kinds of problems with it. It sticks, sometimes it won’t power up, I get black-screen or white-screen for hours. At times the cursor or arrow won’t work, so I cannot access my applications. All I mostly do on this computer is program on Jupyter Notebook or write essays. I barely surf the Internet, but if I do I’m usually just reading articles. This computer hasn’t been used much. I need to exchange this computer and fast. I’m a data science student!

The devices feature is very convenient to use with a stylus pen. The only downside to this laptop is that it gets really hot fast and it blue screen on me the first time I receive the laptop and sometime it would have a flickering screen. Don't know what it is? So I am going to return the laptop back.

I needed a laptop that was fast enough to do a lot of coursework for college, and it works pretty well. I really like the 2 in 1 model and wanted to try it out because I knew I would take lots of notes and draw lots of diagrams for college. The laptop size is ideal for me, not to big or too heavy to put on my lap and a good size for writing like a tablet. The laptop runs at a relatively fast speed and it is easy to work with so far. I also like the idea that there is an HDMI port you can use to plug into a larger monitor and have a larger view to work on stuff. The only reason this is not 5 stars is because I had a few concerns. -The lighting on the keyboard is a little bit too dim for me, so sometimes it is hard to see the keys. -The battery life is fine, but I wish it lasted longer. The battery life is 3-4 hours as the product states, so I won't complain too much. -When you start the laptop, the fan kicks in pretty loud for about 30 minutes, but it does calm down and become quiet after longer use so it is not too bad. -The mouse is pretty sensitive when you try to move the mouse around even if you lower the sensitivity. Just be careful if you set up your track pad to do a lot of functions. -The pen is like any normal pen, where the amount of pressure on the pen is how thick your strokes will be. I really like the feel of the pen, it is a good size and gives you a good grip when holding the pen and using it. I am a little nervous that the tip of the pen will become dull from doing lots of writing and planning, so if Dell does make another model please have replaceable tips for the pens. I am not too worried about the pen now; I just wanted to leave it as a suggestion. Overall the laptop is really nicely designed and has a lot of cool features! If I could I would put 4.5 stars for this laptop!

This is my first touchscreen, 2 in 1 PC. It has been a bit of a challenge learning the proper way to use it in Windows tablet mode. I am amazed at the superfast startup. The first few times, I thought I had forgotten to shut it down and had put it to sleep instead. Not so, it’s really that fast. The 4K display is excellent. Sound with headphones is really nice, without headphones is ok. The active pen/stylus has minimal instructions. It works fine for drawing/deleting drawing and as a right click on folders. I haven’t determined how to use it for selecting/moving text. The touch pad works fine once I read up on how to use it. I hadn't expected to need to use 2 fingers for some of the commands. My main disappointment thus far is battery related. I had read a LaptopMedia review on this model which stated 630 hours of web browsing. My laptop was down to 9% with 28 mins left after 4 hours and 35 mins browsing for pc instruction articles using Win Edge. I had turned battery saver on about an hour into my session. I’m also using a cooler fan as the battery becomes very hot without it, which keeps me from using it folded into a tablet for any length of time. After charging the battery, I belatedly realized that it resets that battery saver option to off upon charging. Something I need to remember to reset after each charge. I have now followed Win settings battery saving recommendations and also removed OneDrive and all syncing. So far I have used it for 3 hours since last charge and its indicating I’m at 26% with 2 hours left. So a bit better. Of course the remaining battery time keeps fluctuating so I don’t feel I can really trust it too much. Update: I shut down and let the laptop sit for a week. Battery shows 14% with 45 minutes left. How can it lose so much without being powered on???!! I know this laptop is only 3.2 lbs and feels light weight when held while open, yet to me it feels heavy when closed. If the pandemic ever ends, I plan to travel with it and am hoping it doesn’t feel heavy in my backpack. I'll also need to find a lightweight laptop cooler and usb hubs to take with. I am content with this laptop for the sale price and the fact it came with the active pen. I was originally concerned about the small 13” screen yet it seems perfect for a portable pc. I do wonder if I should have paid more and bought the Dell XPS or perhaps one of the other 2 that held my interest - HP Spectre X360 or Lenovo Yoga C940, although maybe their battery duration is not as expected either.

I had the product for a month now. I actually use it for college. It’s great with a few things to consider. Every now and then the laptop gets warm at the bottom. I would just close the laptop or unplug for a few minutes to keep it cool. It’s not a big deal if you have a laptop fan. Sometimes my MacBook does the same thing. And if you use a tutoring service that has a whiteboard, beware that the pen is considered a mouse so you might not be able to write what you want on the screen. It’s not a big deal to me because that’s with all touchscreen laptops that has a stylus. But the pen works on the One Note application. Just get a separate graphic drawing tablet if you need to get tutored or tutor someone online through a whiteboard. I’m able to put 10-20 tabs and put some music in the background and it handles it fine. It took a while to get use to the Microsoft environment. I also run mainly one engineering program on it so I can’t speak much to that but the space is 512 anyways.. so Love the fingerprint reader.. today it didn’t work but after a restart it did. So every now and then make sure to restart the machine. I use my laptop everyday for class. I would say the battery life is 5 hours and it takes about an hour or so for a full charge. Camera quality is great and a light lights up when you use it. And be careful! A door bumped into my laptop and it got a scratch so i would say it’s susceptible to scratches. Lastly, no one has complained about my microphone or audio yet.

I really wanted to make this small laptop work for me, because it had all the specs I wanted, in a very small and light frame, and it felt great to use, but it had a deal breaker set-up for me. For work, I have to use a smart card reader which connects to a USB drive. This particular computer has the one and only USB drive immediately next to the headphone jack. Due to the way my reader is designed, I then could not use the headphone jack for conference calls while my smart card reader is plugged in. While this will not be an issue for 98% of users, I'm simply passing this along for the 2% that will have this issue. I do realize I could use bluetooth, or buy another card reader, or an additional dongle, but I don't want to have to buy more gear to make the simple things work. I'm sure a show room inspection would have revealed this, but while purchasing, we are all shopping by curbside during the corona-virus, and we are limited. Thankfully, I bought an open box, and will return it as such, so BB can redeem it, and I'll pick up another device with a wider spread of ports. OTHER things worth mentioning. The screen was indeed beautiful, but best at the highest brightness setting. At lower brightness settings, it seemed rich, but not more impressive than a standard HD. So, to enjoy it, be prepared to use more battery with it set to high. The speakers were louder than my other laptops, but no bass. If you simply want windows notification sounds, and basic audio, it will work fine, but for rich sound, you'll want to pair with a bluetooth speaker. The keyboard was very nice, comfortable, with appropriate travel, and the touchpad was very responsive, with a slight bit of texture feel to it, not as slick as others I've felt. Overall, a great machine, small, powerful, beautiful screen, nice keys and touchpad. The sound was the only item that underperformed against the other PCs in the house, to include Surface Laptop 3, HP Envy, Macbook Pro, and Samsung.