GE - Cync Smart On/Off Indoor Plug, Works with Alexa and Google Assistant, WiFi Enabled, No Hub Required - White
User rating, 4.3 out of 5 stars with 590 reviews.
4.3(590 Reviews)- 40 Answered Questions
If received today, the last day to return this item would be Jul 15. Learn more ˃
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Description
Features
Upgrade your home with Wi-Fi Plugs
Smart plugs with built-in smart bridge: Connect directly to Google Home and Amazon Alexa with no additional hub required for voice and out of home control for your lights and electric devices
Smart outlets make any electronic device smart
This smart plug makes any lamp or electric device smart, so smart plugs and devices respond to voice commands as an entire smart home system
Built-in smart home bridge unlocks features
This Smart Plug connects directly to Google Home and Alexa devices without needing to purchase a standalone bridge or hub
Build your smart home using the Cync app
This Smart Plug enables voice control with Google Home and Alexa devices without needing to purchase a standalone bridge or hub
Comes in a compact size
The C by GE and Cync Smart Plugs that work with Alexa and Google Home feature a slim design that keeps the second outlet in standard wall outlets available to plug in another device or Smart Plug
Regulate all your lights with wireless whole-room lighting control
Install Cync and C by GE smart bulbs and smart switches in various fixtures.
Control all your lights
Install Cync or C by GE Smart Bulbs and Smart Switches in other fixtures to wirelessly control all your lights together.
Schedule, group and control other devices away from home
Plug in electric devices and add more comfort and convenience, like scheduling your fan to turn on before you arrive, turning off your curling iron from your phone or turning on holiday lights at night.
Compact design
Helps to keep the second outlet in standard wall outlets available to plug in another device or Smart Plug.
What's Included
- Smart Plug
Manuals & Guides
- Quick Start Guide
Voice Control
Key Specs
- Works WithAmazon Alexa, Google Assistant
- App CompatibleYes
General
- Product NameCync Smart On/Off Indoor Plug, Works with Alexa and Google Assistant, WiFi Enabled, No Hub Required
- BrandGE
- Model Number93103491
- ColorWhite
- Color CategoryWhite
Power
- Amperage15 amperes
- Voltage120 volts
Compatibility
- Works WithAmazon Alexa, Google Assistant
- App CompatibleYes
Dimension
- Product Height1.5 inches
- Product Width1.5 inches
- Product Length2.7 inches
Warranty
- Manufacturer's Warranty - Parts2 Years
- Manufacturer's Warranty - Labor2 Years
Other
- UPC043168503952
Customer reviews
Rating 4.3 out of 5 stars with 590 reviews
(590 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Smart plug
||Posted .Owned for 2 weeks when reviewed.Works perfectly. Wish it would have been able to dim.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We hope you enjoy your new smart plug. It does not dim however our lights do! - C by GE Support
Features
Value4 out of 5Quality5 out of 5Ease of Use3 out of 5Rated 4 out of 5 stars
Great Smart Plug
||Posted .Owned for 3 weeks when reviewed.I bought these to replace some cheap one's I bought off Amazon that quit working. I wanted to go with a better brand. When I went to setup, I began running into the same issues I did with the cheap brand. They would not connect. I finally found out it was because my phone was on lower power mode. Unfortunately, I was unable to find this information through Cync's support, so it took much longer to figure it out. After that, they have worked well, but the app is a little weird and not as intuitive as others I have used.
Features
Value4 out of 5Quality5 out of 5Ease of Use3 out of 5I would recommend this to a friendFeatures
Value4 out of 5Quality5 out of 5Ease of Use3 out of 5Rated 4 out of 5 stars
Replaced my old X10 system with this
||Posted .Owned for 3 weeks when reviewed.I have several of these that control lights around the house and holiday lights. The APP takes some digging in order to set everything up but works well after that. Once in a while if you want to shut off lights early the APP is a little stubborn so I shut it down and restart it to get it going again.
Features
Value4 out of 5Quality5 out of 5Ease of Use3 out of 5I would recommend this to a friendBrand response from Cync Support
Posted .Thanks for the feedback! We appreciate you taking the time to leave us a review on your experience with our Cync app and Indoor Smart Plug. Should you ever like any assistance with your devices, we are always here to help. Please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Features
Value3 out of 5Quality4 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
Portable AC not compatible
||Posted .Owned for 1 year when reviewed.Great, but i needed it to turn on portable ac, and it does work but shuts itself down after a its been on for a while..
Features
Value3 out of 5Quality4 out of 5Ease of Use4 out of 5I would recommend this to a friendBrand response from Cync Support
Posted .Hi AdanG369, if your plug is not maintaining a reliable connection we recommend ensuring the device is within 40ft of your Wi-Fi router and connected to a wall outlet. If your device is within range we recommend factory resetting the plug by holding down the button on the right side of the plug until the LED light goes red. After that, you will need to pair the plug again in the Cync app. If the issue persists please contact us at 1-844-302-2943. -Cync Support Team
Features
Value4 out of 5Quality4 out of 5Ease of Use4 out of 5Rated 4 out of 5 stars
It's A Smart Switch
||Posted .Owned for 2 weeks when reviewed.It turns things on and then off again. Alexa seems to like it.
Features
Value4 out of 5Quality4 out of 5Ease of Use4 out of 5I would recommend this to a friendBrand response from Cync Support
Posted .We are glad to hear you are satisfied with your new Indoor Plug. Thank you for reviewing Cync! -Cync Support Team
Features
Value1 out of 5Quality4 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Sgg
||Posted .Owned for 5 months when reviewed.Works exactly as they d Should and almost immediately unlike others with a hesitation
Features
Value1 out of 5Quality4 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from Cync Support
Posted .Thank you for choosing Cync! We appreciate you leaving your thoughts for others to consider. We are glad to be your Smart Home brand of choice. -Cync Support Team
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Smart Plug
||Posted .Owned for 1 month when reviewed.We use it for our living room light. We love the convenience of switching the plug on/off without reaching for the switch. Works fine, so far so good.
Features
Value5 out of 5Quality5 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from Cync Support
Posted .We are thrilled to hear that you had a positive experience with your devices so far! We hope you continue to enjoy the benefits of smart home lighting. Thank you for your review! -Cync Support Team
Features
Value5 out of 5Quality4 out of 5Ease of Use5 out of 5Rated 5 out of 5 stars
Highly recommended.
||Posted .Owned for 3 months when reviewed.I've never had a problem. I have it set to come on dynamically at sunset and it's never disappointed me. I set up the routine through my google assistant and linked it to Alexa.
Features
Value5 out of 5Quality4 out of 5Ease of Use5 out of 5I would recommend this to a friendBrand response from Cync Support
Posted .Hello Duperre, thank you for taking your time to leave us this review! We are happy to hear that you have been enjoying how easy it is to set your Smart Plug up with schedules that fit into yours. We appreciate you including us in your smart home venture. - Cync Support Team
What experts are saying
Q: QuestionHow many light bulbs can you connect to one plug to work as the cross between to Alexa? And does the plug have to be close to where the lights are being used? Thank you!
Asked by Anonymous.
- A:Answer Ultimately I ended up with 8 lights connected via WiFi through the bridge. You may be able to add more but I haven't yet. As long as it's within 20-30 feet of your first bulb and your first bulb is within 20-30 feet of the next, etc then you should be fine. They create a Bluetooth mesh network where one device acts as an extended to the next. There is a small amount of additional latency for every step though. My furthest bulb was in a closet through 3 poured concrete walls about 90' from the bridge. However I had another light in my bedroom lamp about 10' and 1 doorway away from that closet...and then another hallway light 15-20' from the bedroom light etc. It all worked fine and they responded to voice commands within a second or 2.
Answered by Jared
Q: QuestionWill this plug work with Alexa?
Asked by Maggie.
- A:Answer Hi Maggie! Our Smart Plug is compa Alexa. Once it's added to the C by GE app, you would just need to add the C by GE Skill in the Alexa app and then tell Alexa to Discover new devices. Feel free to contact our Customer Support team at 1-844-302-2943 or help@cbyge.com. - C by GE Customer Support
Answered by GE Lighting Expert
Q: QuestionCan this be plugged into an outdoor soffit outlet and used to control Christmas lights? Is this rated for outdoor use at all?
Asked by Curious.
- A:Answer Thank you for this great question! This plug is not rated for outdoor use, but we do have an outdoor smart plug that can be used for controlling your Christmas lights. Here is a link that has some awesome information on our Outdoor Smart Plug gelighting.com/smart-home/plugs/outdoor. If you have any other questions please feel free to reach out to us directly at 1-844-302-2943. – Cync Support Team
Answered by Cync Support Team
Q: QuestionWill this work on the 5 GHz wifi network band, or it only for 2.4 GHz?
Asked by ROBB.
- A:Answer All of our smart hub devices such as the On/Off Smart Plug only function with a 2.4GHz wifi connection.
Answered by GE Lighting Expert
Q: QuestionWould this smart plug work for a window ac unit. I have a very lo tech window unit that needs to be manually switched on and off and was hoping to get a smart plug so it auto turns on during the hottest times of the day. Voltage of the ac unit is 115V
Asked by WindowAC.
- A:Answer Thank you for taking the time to reach out. This Indoor plug is capable of handling 120V electrical devices. To control the device the AC unit will need to be set in the 'On' position and controlled via the plug in the Cync app. Feel free to contact us at 1-844-302-2943 if you have any additional questions. -Cync Support Team
Answered by Cync Support
Q: QuestionCan you dim lights with these? If so, can you set it on a schedule so that a light will dim then turn off?
Asked by Ali.
- A:Answer Thank you for your great question! Our Smart Plug is only able to power devices on and off the don't have the ability to dim your bulbs. You can set a Schedule with this Smart plug to power you devices on and off at a certain time with in the Cync app. If you have any further questions please feel free to reach out to us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
Answered by Cync Support
Q: QuestionOther smart plugs track sunrise and sunset, will Cync ever develop this feature?
Asked by Nicolas.
- A:Answer Great question Nicolas! We have a similar feature with our scenes and schedules function. However we do not have one that tracks local time but it is something I will mention to our development team for a future update. -Cync Support Team
Answered by Cync Support
Q: QuestionWill this plug work on an unsecured Wi-Fi network?
Asked by Anonymous.
- A:Answer Our devices require a secure 2.4ghz wifi network to operate preferably on a wpa2 network. Feel free to reach out to us at 1-844-302-2943 if you have any further questions. -C by GE Support
Answered by GE Lighting Expert