Geek Squad® - Remote Start and Keyless Entry Installation (Hardware Not Included)

Didn't even know Best Buy installed remote starts. Had been shopping around until I found out Best Buy did these. Waited for good sale and was pleasantly awarded with a deal of the day bundle. Came with this unit, 2 way viper remote start and installation. Only had to pay for additional factory alarm wiring which was $39. Best price compared to all other competitors nearby.

I bought this package thinking it was a good deal. Little did I know that the installation would cost me an extra $190 added on to the installation I had already paid. $290 for installation was crazy. The product is great. I love the distance, but i will never buy a remote start here again. It's cheaper at the car audio places.

Hidden charges are more than double the price of the package you buy. Geek squad guy did fabulous job. Customer service was pathetic. Had worst experience with the Best Buy store, I was waiting for 25 min just to pay the hidden charges. The lady on the desk was rude, no respect or greeting to the customers. When I went there geek squad guy was not available I had appointment for 11am. I did find him there. I went in the store to ask about the guy he showed up after half an hour. It was waste of time and money. Product is definetly good.

The install was done in a timely manner. I was told to be at the store before 6 for a demonstration and to finalize the install. I arrived before 4, picked up the car, asked what else I needed to do regarding the remote app. The technician said "nothing just download the app". I asked again if there was anything else since the original call said to be there by a certain time. I then get home and try to set it up and it won't work because they never activated it. They were suppose to do that with an email account at the store before I left. They then asked if I could come back.(I couldn't because the store 30min from my house and I had to work the next day). The technician agreed to try to do the activation over the phone and luckily it worked so I did appreciate that.

This remote starter works great with the exception of the second key fob. We can't get it to start the car. Might need to take it back in and see if there is an issue. Otherwise, works great!

The installation service is great, the techs know what they are doing and are very polite, The ability to schedule an appointment is poor. The next available appointment at my store (and surrounding) is March 11th (made the appointment on January 13th). For a remote start installation, the need is gone. Lets hope for a cold 2016! Should have made an appointment in early December when I purchased the Christmas gift. Lesson learned

I got this installed for my husband last year and my daughter this year. I have a different remote start that was installed by the dealership when I bought my car. I wish I would have just purchased this and had it installed at Best Buy instead. My husband's and daughter's both work great and at long distances. Mine, not so much. Plus mine was more expensive and has less features. Very happy with this product as is my family. Installation was great, customer service was great. No complaints.

Good deal on the combined price of the installition and remote start system. However, the additional parts cost caught me off guard a little. Good explanation from the Geek Squad but needs to be more emphisis put on the product about the additional cost variences. Professional installation and great service non the less from Best Buy.