HP - 14" Laptop - AMD A9-Series - 4GB Memory - AMD Radeon R5 Graphics - 128GB Solid State Drive
Model: 14-DK0002DX
SKU: 6352587
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Customers are pleased with the price, ease of use, lightweight design, and performance of the 14" Laptop. They find it to be a great value for the price, easy to use, and portable. It is also seen as a good option for school work and basic needs. However, some customers have expressed concerns about the screen quality, limited RAM, S mode, processor, and storage.
We purchased this laptop for our granddaughter for her school work as the requirements were not off the charts. This laptop meets all of her needs for her school work and goes beyond that capability. You will find a lot of information online saying you are not able to upgrade this laptop, but that is incorrect. Regardless of what you might see online, there are 2 RAM slots and we upgraded this laptop with an extra stick of DDR4 8GM RAM for a total of 12GB of RAM, which improved the performance greatly. Some may not be happy with only 128GB of storage, but since the harddrive is a PCIe SSD, there is an empty spot inside the laptop where you can add another 3.5" SSD, you will just need to buy the ribbon cable for it: "HP Envy 17 6017B0421501 6017B0421601 DW17 Hard Disk Drive Flex Cable Connector". The extra RAM is only $30, the ribbon cable is $10 and you can get an extra SSD for about $30. While the original setup was good enough for light work, with the extra storage and RAM, this is now still a sub $300 laptop with WAY better performance.
Posted by Nissim
I just set up my new HP Laptop, and so far very impressed. Speed is quick, set up is easy. I only do standard household excel spreadsheets, photos, Netflix, some gaming, etc. so my needs are pretty basic. I did opt to buy the separate MS Office package and just install it rather than go for MS office 365 subscription, I didn’t think I needed all the extras that it offered and did not want to renew every year. I preferred to purchase once and own it on my machine. Very please with the purchase.
Posted by HappyBestBuyCustomer
As others have written, this is a respectable laptop with a few upgrade options available, specifically adding additional memory and/or an additional SSD. I chose to add PNY 8GB DDR4 2400MHz Notebook Memory - (MN8GSD42400) to the existing 4 GB and a 250 GB SSD I had on hand to the empty drive bay, supplementing the existing 128 GB. The SSD required a Hard Disk Connector with Cable, part number 6017B0421501 (8 bucks from ebay). Removing the back cover is hardest part: 2 visible screws at the front, plus some hidden screws under the two rubber strips which can be carefully peeled off then replaced. Once screws are removed, use guitar pick or credit card to pry off the back cover (from the keyboard side). See pics for parts locations.
Posted by TeeGee