HP - Envy 17.3" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + Optane - Natural Silver, Sandblasted Anodized Finish

I generally have had good success with "open box" items. I like the HP Envy laptop, what I don't like is that there was no forewarning that this PC could not be set up for the full 1-year purchase warranty. The warranty expires in May! It was a shelf model AND a return. And since it didn't have the usual sticker on the back, registering it meant I had the wrong information because neither the serial number or model number was on any of the labels. Bad on Best Buy for not having the proper information on the computer and for NOT noting that the computer had only limited warranty left.

My HP Envy 17.3 was purchased in July of 2019 and not 2020. I liked it a lot, until it started having some issues. My first-time experience with the HP brand has not been good. I'd been an Asus user for over 10 years, and decided to switch. (Matter of fact, I still have that oil Asus laptop.) Bought this HP unit and in trying to download office, Office 365, something went wrong. Had to purchase a new operating system in 2020. Neither the video nor audio are the best. Also, battery life also, is not what the claims are. I'm having to purchase external equipment for Live video recording, though it has been working well with Zoom. My personal videos come out really grainy and blurry. There is a rubber piece that covers the screws on the bottom, now that is stretched, and when you try to put it back, the glue gets all over things, so I have to put tape over it to keep it in. The internal disc player is really bad, very, very cheaply made! It won't play certain CDs and I can't copy over to it, so I never use it. Terrible! When you don't have a lot of money to spend, sometimes you either make it work the best you can, or settle, until you can have a better experience. Its virtues include: the size of the screen, the Solid State Drive, Large Memory and it is nice looking. Many things about it, you learn as you go. I dealt with a medical issue not long after my purchase, so I missed the warranty time. so, you make it work. You purchase other things to make up for its flaws or be patients and wait for a time when you can afford to get something better.

I am a CPA and my tax software no longer will use Windows 7 due to Microsoft dropping support. I purchased the computer for Windows 10. I wanted a CD drive and I didn't have many to choose from.

Replaced my old HP Envy after it was hacked and the hinge broke. This one exceeds the previous capabilities in every respect.

I like everything about this laptop. The fast boot up time, fingerprint sensor, beautiful screen, snappy processor. I'm very happy with this purchase.

We like this computer so much at our office that we just bought a second one. We love to touch screen we love the overall size.

Spent $1500 on new laptop The mouse pad warped and Sticks up. Need to return when I have time To get it fixed.

Smaller footprint thin bezel touch 17 inch laptop... There was nothing wrong with my 4 year old 2 in 1 touch screen 15.6 laptop, but I want a a slightly bigger screen with small footprint , so I saw these 2019 thin bezel laptops, which are about the same size of what I have... my first choice was the LG 17 Gram, but after seeing the specs on the HP Envy 17 I decided on the latter... the HP is 3 lbs heavier than the Gram..at Full HD has a lower resolution than the Gram and 12gb vs 16gb ram but is $500 cheaper, has an optical drive which I still use a lot. At 17 inch the extra resolution is negligible in most cases..The Envy have touch screen, while the Gram does not. The extra weight on the Envy makes it feel solidly build, they both have 500 gb of Nvme ssd... with the HP having an extra 32gb Optane... I personally do not see the benefit of the Optane because it is already using an m.2 ssd drive.. My desktop boot faster than this laptop with just regular SSD without Optane memory..., the Envy have the upgraded GeForce Mx250 graphics, so for light gamers that would a plus being 30% faster than the last year models with Mx150. And I am thinking the $500 I saved will be used for an extra storage at least 1 tb of ssd..The backlit keyboard is very good, typing is faster than my other laptop... the camera has an on and off switch..for privacy..It has the B&O speakers on it, I had own some Bank & Olufsen products before...I am still using B&O H7 headphones .. the name do not make any difference on the sound of this laptop, if you are using the built in speakers the sound will be the same as any other no name speakers, because they are tiny. I prefer using my very portable Marshall Stockwell as speakers and it's no contest. The first day using the Envy was fine... but the next day for some reason the biometrics section on the device manager disappeared and would not let me log in using the fingerprint reader ... could not login at all.. had to reset it twice...almost returned it..but after resetting it the 2nd time I was able to configure it the way I want it... upgraded the Bios and so far it is working and the biometrics are back, I installed some of the applications that I use and it has not given me any problem yet...Now as far as the battery life is concern, the projected time of use is 10 hours plus, I am only getting 6 plus hours of light use, a little gaming and video streaming, still better that some but not as good as advertised, the only other thing that I wish that work (not exclusive to this model, most laptops have the same problems regardless of the brand) is the Nvidia Control panel, it is useless because the options for video adjustment are not there..I know this is due to Intel Graphics DCH controller..and there is no workaround it. I am hoping that this will be resolved.. until then I think I will be keeping it.. for awhile at least. so if you are looking for a 17 inch thin bezel touch screen laptop I recommend this one, beside the fact that it is cheaper than the last year model, with older graphic controller and with out ssd.