HyperX - Cloud Alpha S Wired 7.1 Surround Sound Gaming Headset for PC, PS5, and PS4 with Chat Mixer and Adjustable Bass - Blackout

Bought the Alpha S as a replacement for a Logitech G Pro X that died out. As a former Cloud Alpha user I like the improvements made to the Alpha S. It's ear pads feel better and it has a sportsweave extra set included. I personally use the sportsweave as they stay cooler when playing for long sessions. You lose some isolation but it's a good trade off for me. The adjustable bass sliders almost seem like a gimmick as they all sound quite close in sound signature. There are slight differences but I keep mine on the middle as that sounds most like the original Alpha. Now I play on a Xbox Series S do the surround sound USB card doesn't work. I plug the headset directly into my controller and use Windows Sonic for surround sound. Works perfect and everything sounds great and derailed. I'm not a fan of the included 3.5mm console cable as it has no volume or mute control on it. I'm using the cable from my old original Alpha which has inline volume and mute and it works great. Highly recommend buying a replacement cable if you play on console. Honestly if I didn't get the Alpha S on sale for less than the original I would have just gotten the original due to the conso9cable being a hassle.

I purchased this headset to be able to hear the game louder and clearer than the Turtle Beach Recon Spark, my previous headset. They definitely do that when connecting directly to PS4 controller. If you are looking to use the FULL FUNCTIONALITY of the Virtual 7.1 surround sound which is supplied through the USB, you will need to download HyperX Cloud Alpha S Device firmware update on your PC and update the headset. They have a reddit post posted by the company itself titled “The new Cloud Alpha S 4.1.0.4 firmware update is here” (posted 5 months ago) Through basic instruction you will be able to update the headset sound card and then it will work seamlessly for your console AND your PC. After updating, all functions on soundcard will work on PS4 and the game sound will blow your socks off. I hope this helped everyone because it definitely helped me!

They are very comfortable, but the volume is a little low and it lacks of bass. Also the 7.1 option sounds saturated. I have a corsair hs 60 pro and have better sound and are cheaper.

Very satisfied with Best Buy and their hospitality, from the customer service, geek squad, sales persons, all helpful and kind. We love this store.

Great sounding headset. The game/chat amp works great! The blue and black go perfect with each other. I would highly recommend

good audio quality definitely recommended to gamers

These are okay headphones for the price but I feel like there are better options out there. The sound quality is just okay, not much bass even with max bass toggled. Treble isn't hard though which I appreciated, and sound stage seems good. Overall these sound pretty neutral but nothing amazing either. The surround sound is trash and basically a gimmick. My biggest issue is the comfort and durability. I've had these for months and the clamp from these headphones is still uncomfortable, and they feel pretty heavy/bulky. I find myself having to take these off after a couple hours because it gives me a headache. Don't really care for the leather ear-pads either. The headband is not very durable either it seems. I am very careful with my electronics, but these headphones tipped over from my headphone stand onto my desk (like 2 inch drop?) and it cracked the cheap plastic connector on the headband as pictured. I understand this is mostly my fault but I still expected them to not crack so easily. These headphones sound good for the price however I think there are better options in this price range that rival these cans sound quality while having better comfort and build quality.

Thought they eod be more intense and loud. Using with Lenovo Legion 5i tower PC. Just not blown away. They are okay as far as surround sound goes. Not that impressed.