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Lockly - Secure Pro Smart Lock Wi-Fi Replacement Latch with 3D Biometric Fingerprint/Keypad/App/Voice - Satin Nickel

Model:PGD628WSN
SKU:6333882
Your price for this item is $233.99
The comparable value price is $265.99
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$58.50

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Series

Secure Pro Latch
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Color

Satin Nickel
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Reviews

Rating 4.5 out of 5 stars with 59 reviews

Rating by feature

  • Rating 4.4 out of 5 stars

  • Rating 4.6 out of 5 stars

  • Rating 4.4 out of 5 stars

85%would recommend to a friend

Customers are saying

Customers often highlight the convenience of the fingerprint reader for easy access and the simple installation process. The Lockly App is also praised for allowing remote access to the door. However, some customers express concerns about the large size of the product and occasional issues with the auto-lock feature.

This summary was generated by AI based on customer reviews.

Top Mentions filter

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    This lock is amazing!

    We really really love this lock! We originally had the Yale lock and needed to return it since we needed a lock with a handle. The Yale was out of stock and our order was cancelled so we got this one and boy are we beyond happy! He fingerprint ability is so amazing since let’s be real when you have kids and/ groceries in your hand you don’t have a lot of time to stand there putting in numbers. We are so happy with our purchase and all the abilities it has that we will be getting another for our front door. Took my husband about 10 min to install however he’s installed several door locks so he’s a pro at it now. It’s nice and heavy duty but sleek and elegant. This one is currently on the door in between our mud room and the garage and it’s perfect! Worth every penny if you aren’t sure it’s worth it pull the trigger and buy it!

    Posted by AshYon5

  • Rated 1 out of 5 stars

    High hopes but poor support and warranty

    I've owned a range of these locks and when they first came out they were probably the best at the time. The pin genie and fingerprint features were a key selling point. Unfortunately, Lockly has awful customer support even within its short warranty period. I submitted an issue and the first thing the representative did was try to sell me a sun shield for $20. These locks are not meant to be used facing outdoors and Lockly doesn't really want to honor their warranty. As someone who was rooting for Lockly from the beginning, I unfortunately have to say this is not a wise investment. There are other issues with door sensor pairing, the short range of the dongle and multiple app issues. Many of these issues have been there since the beginning have not been fixed.

    Posted by Jeffrey

  • Rated 5 out of 5 stars

    Door lock

    We are so happy with how easier this lock is to use!

    Posted by Canyonrunner

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