Microsoft - Surface Go - 10" Touch-Screen - Intel Pentium Gold - 8GB Memory - 128GB Storage - Silver
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Description
Features
Sleek and slim, with high-resolution 10" PixelSense™ Display.
Stunning touchscreen designed to be viewed, touched, and written on.
Our smallest, lightest Surface yet.
The new 10" Surface Go starts at just 1.15 lbs and fits easily in your bag.
Plenty of unplugged power.
With up to 9 hours¹ of battery life, Surface Go takes you from day time to down time.
Runs the latest Windows operating system.
Includes Windows 10 Home in S Mode, to do the things you want with protection you can count on and performance that lasts.
Multi-tasking laptop performance and tablet portability.
Count on the new Surface Go to run your day-to-day software, plus social media apps, Netflix and more, with a powerful Intel® Pentium® Gold Processor 4415Y.
Run day-to-day software, like Office*.
Tackle everyday tasks, from browsing, shopping, and email to social media, homework, and streaming shows.
All the connections you need.
New Surface Go includes multi-tasking USB-C, fast-charging Surface Connect, and headphone jack.
Enjoy peace of mind, with the Windows you know.
Includes Microsoft-verified security, Windows Defender, parental controls, and world-class support.
Adjust the built-in Kickstand.
For a complete and comfortable laptop experience anywhere, open the signature built-in Kickstand and add Surface Go Signature Type Cover* and Surface Mobile Mouse*.
Hassle-free connectivity.
Built-in WiFi, for hassle-free connectivity.
Syncs with other devices.
Surface Go syncs with your other devices, including iPhone and Android.
Take great pictures
Capture memorable moments, and make crisp, clear video calls with two built-in HD cameras.
Capture thoughts naturally on screen.
Write, and draw to your heart's content with Windows Ink and Surface Pen.*
Simplify your day.
Log into Surface Go quickly and securely with Windows Hello password-free sign-in, get things done with Cortana , your personal digital assistant, and browse securely using Edge.
* Sold separately.
¹ Up to 9 hours of video playback. Testing conducted by Microsoft in June 2018 using preproduction Intel Pentium Gold 4415Y Processor, 128GB, 8GB RAM device.
Testing consisted of full battery discharge during video playback. All settings were default except: Wi-Fi was associated with a network and Auto-Brightness disabled. Battery life varies significantly with settings, usage, and other factors.
² Windows 10 Home in S mode works exclusively with apps from the Microsoft Store within Windows and accessories that are compatible with Windows 10 Home in S mode.
A one-way switch out of S mode is available. Learn more at Windows.com/SmodeFAQ.
³ Service availability and performance subject to service provider’s network and varies by market. Contact your service provider for details, compatibility, pricing, SIM card and activation. See all specs and frequencies at surface.com.
⁴ Cortana available in select global markets; experience may vary by region and device.
What's Included
- Microsoft Surface Go - 10" Touch-Screen - Intel Pentium Gold - 8GB Memory - 128GB Storage
- Power Supply
- Quick Start Guide
- Safety and warranty documents
Energy Ratings
Key Specs
- Screen Size10 inches
- Screen Resolution1800 x 1200
- Processor ModelIntel Pentium Gold 4415Y
- Total Storage Capacity128 gigabytes
- Operating SystemWindows 10 Home in S mode
- Voice Assistant Built-inCortana
- Works WithAmazon Alexa, Cortana, Ring
- Internet ConnectivityWi-Fi
- Battery TypeLithium-ion
- 2-in-1 DesignYes
- Security FeaturesFacial recognition, Password Protection
General
- Product NameSurface Go - 10" Touch-Screen - Intel Pentium Gold - 8GB Memory - 128GB Storage
- BrandMicrosoft
- Model NumberMCZ-00001
- Model FamilyMicrosoft Surface Go
- Year of Release2018
- ColorSilver
- Color CategorySilver
Display
- Screen TypePixelSense
- Screen Size10 inches
- Screen Resolution1800 x 1200
- Stylus InputActive
- High Dynamic Range (HDR)No
Processor
- Processor BrandIntel
- Processor ModelIntel Pentium Gold 4415Y
Storage
- Total Storage Capacity128 gigabytes
Memory
- System Memory (RAM)8 gigabytes
- Expandable Memory CompatibilitymicroSDXC
Compatibility
- Operating SystemWindows 10 Home in S mode
- Operating System CompatibilityWindows
- Voice Assistant Built-inCortana
- Works WithAmazon Alexa, Cortana, Ring
Connectivity
- Internet ConnectivityWi-Fi
- Compatible Wireless Standard(s)Wireless-A, Wireless-AC, Wireless-B, Wireless-G, Wireless-N
- Headphone JackYes
- Bluetooth EnabledYes
- Bluetooth Version4.1
- GPS EnabledNo
- Interface(s)3.5mm audio, USB Type C
- Data Plan RequiredNo
- Embedded Mobile BroadbandWi-Fi
Power
- Charging Interface(s)Proprietary
- Battery TypeLithium-ion
Camera
- Front-Facing CameraYes
- Front Facing Camera Megapixels5 megapixels
- Front Facing Camera Video Resolution1080p
- Rear-Facing CameraYes
- Rear Facing Camera Megapixels8 megapixels
- Rear Facing Camera Video Resolution1080p
Features
- 2-in-1 DesignYes
- Keyboard IncludedNo
- Security FeaturesFacial recognition, Password Protection
- Stylus DockNon-charging
- Wake WordHey Cortana
Dimension
- Product Height0.33 inches
- Product Width9.65 inches
- Product Depth6.9 inches
- Product Weight18.4 ounces
Certifications & Listings
- ENERGY STAR CertifiedYes
Included
- Included SoftwareOffice 365 30-day trial
- Stylus IncludedNo
Warranty
- Manufacturer's Warranty - Parts1-year limited hardware
- Manufacturer's Warranty - Labor1 year
Other
- UPC889842309706
Customer reviews
Rating 4.5 out of 5 stars with 818 reviews
(818 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
A+
||Posted .Okay here’s my review. I don’t review much on Best Buy but do sometimes on Amazon. I preordered Surface Go on the BB site mainly because I was going to use the free $50 BB gift card with the purchase towards a Go keyboard. To start off with I pretty much have all of the Surface family devices the studio, pro 4, and Book but I find myself using the Go the most because I move around a lot and all of the other devices are much too inconvenient. The Surface Book detached is actually lighter but the battery life for the tablet portion is not enough. I bought a Stream Deck Mini and have all of my macros programmed and this combo is a beast and fits my needs perfectly. The battery life is great too. I get about 7 hours but I can also charge through the USB C. I can’t review the 64gb version but my 128gb version with 8gb RAM fits my needs perfectly. The premium keyboard came out to $80 with $50 off. I use a surface pen from my other device. Over all, this is my dream device. Small, powerful, and the keyboard doesn’t feel cramped. I don’t like Windows S (sorry Microsoft) but I was able to remove it using the free Microsoft removal on their Store. I feel that the device is crippled with Windows S, so make sure to remove it you plan to install other applications not found on their App Store. Great job on the GO! I hope you keep innovating!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow, what a stellar review! We can tell you put a lot of effort into telling the community about your experience with the Surface Go so far. We're thrilled to know that this device has been the perfect fit for your on-the-go life style. With the ultra portable design, taking your device with you is easier than ever. We appreciate you giving us your honest feedback on all aspects of this great machine.
Thanks for being a loyal Surface customer!
Kind regards,
Jessica
Surface Customer Care
Rated 5 out of 5 stars
Amazing battery life, surprisingly snappy.
||Posted .This is my first Surface purchase, and I must say that I am extremely pleased with this tablet. Bought it with a type cover and pen, plus an Office 365 subscription, which definitely will help if you get the model with less storage. The 8GB RAM with 128GB SSD model is more than sufficient for my needs. It even can go the extra mile with fuill virtualization support(Hyper-V), which I was very skeptical about before purchasing. Brought it home, turned of Windows S mode, upgraded Windows 10 home to pro, and this tablet is able to run any virtual machine(I've tried Android 8.1 x64, Ubuntu, a few others..) I have thrown at it. The SSD transfers data to and from the USB-C port super fast. I didn't know the Pentium series CPU was still being manufactured, nor would I have thought that it would be any sort of mobile performance contender, but the Intel®Pentium® Gold Processor 4415Y that this model is equipped with definitely surpassed my expectations(I usually stay working on a workstation with x2 Xeon CPUs with no fewer than 12 cores each, for a total of 48 cores, with HT of course). Great screen quality, decent resolution, touchscreen is super responsive. Excellent battery life. Decent camera quality. DEFINITELY recommend this tablet to anyone who is looking to try out a MS Surface product, or even looking for a laptop/tablet replacement.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there!
Thanks for the wonderful review! We're so happy when we see that our devices are empowering our users to do more. Don't forget about the Surface Pen as well. That can help make the Surface Go even more versatile and prepared to handle anything you can throw at it. Thanks again!
Regards,
Jonny
Surface Customer Care
Rated 5 out of 5 stars
Great for presentations
||Posted .Bought this one to pull files from our network for our daily meetings. Connected it to an 82” TV. Awesome response!
I would recommend this to a friendFeatures
Value1 out of 5Quality1 out of 5Ease of Use5 out of 5Rated 1 out of 5 stars
Blotchy , Pixelated screen
||Posted .Owned for more than 2 years when reviewed.I purchased this Surface Go computer / tablet about 2 years ago, (2018). It was a great little product until recently. If it sits idle for about 30-40 minutes the screen becomes all blotchy or pixelated, thus rendering it useless. The only way to get it to turn off is by pressing the power button for about 10 seconds. Sometimes it takes a couple of hours before the screen goes back to normal. It was a great device but now it is useless. It is unfortunate that it only lasted 2 years. Best Nuy wanted to charge me $400.00 to have the factory look at it. Sorry, no way. I would be interested in getting feedback from Microsoft about their defective product.
Features
Value1 out of 5Quality1 out of 5Ease of Use5 out of 5No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
Posted .So I purchased the Surface Go day one. Everything started off well but about a week after use, problems started. I have been back and forth with what should be tech support to fix my issue with Office on my device. For some reason I cannot activate my Office 365 on my device. Every time I try I continue to get error code 0x43. So I call tech support and I get passed around by 1. people who read a script and knew nothing about Microsoft products 2. None of the support personnel could barely speak English wish was very frustrating 3. My mouse I pre-ordered to my local store has yet to arrive and I have seen it in other stores 4. My problem is still not resolved. So at this point as much as I want to keep the device, which is perfect for OneNote, I plan to return my complete purchase. Customer service is key and at this point Microsoft has failed in this area.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We regret to hear that you have been having such a tough time getting your Office 365 to download on your new purchase of the Surface Go. We definitely expect more from not just our devices, but also our service to our customers, and we would like to assure you we care deeply about getting you up and running with your device. We have taken some time to alert our specialized support team about the issues you are experiencing, and we have created a unique case ID for you to reference when speaking with them. We highly urge you to file a ticket to receive this extra support here: aka.ms/SurfaceCare-us, and use your reference ID number 1808148200084.
We hope to hear from you soon!
Kind regards,
Jessica
Surface Customer Care
Rated 1 out of 5 stars
Hot a firecracker
||Posted .It gets so hot it feels as if it will catch on fire! Other than that it was great but a bit smaller then the surface 2
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We're sorry to hear that you have been experiencing some excess heat coming from your device. Please know that with the Surface Go this is an extremely odd case, and we would like to give you some specialized care immediately to get to the bottom of this. We have escalated this to our support team, and created a unique case ID number for you. We highly urge you to accept this care by filing a ticket at aka.ms/SurfaceCare-us, and using the reference number, 1808152260086.
We hope to hear from you soon!
Kind regards,
Jessica
Surface Customer Care
Rated 4 out of 5 stars
Great Tablet & Portable PC, Some Limitations
||Posted .I have been eyeing the Surface series of tablets for some time now. I have a largely Apple ecosystem and admit after switching to Apple after being a longtime Windows user a few years ago, I have some biases against Windows machines, though I admit the Surface series and their great reviews intrigued me. This experience has proven that MS has vastly improved and has produced an impressive series of devices with Apple-esque qualities in many ways. This Surface Go competes against the iPads in many ways in terms of size, weight and portability, but has the added benefit of providing a full Windows PC experience, whereas the iPad cannot replicate that of a Mac to the same degree. Pairing the Surface Go with the Microsoft portable keyboard cover is a must if you want a tablet that can provide a full laptop experience. It's an extra hundred bucks as of this writing but is an absolutely stellar performer and worth the cost. I have a iPad Pro 10.5" and can compare it in several areas for reference. Things I like about the Go (mine is the 128 GB/8GB RAM version): 1. Small, portable and easy to carry. Thicker than an iPad but about the same weight, and the Microsoft keyboard you can (and should) buy separately is vastly superior to the iPad's, it includes an excellent trackpad, and fits the surface better and is flatter when folded - and provides a true laptop experience that an iPad cannot match. 2. Very snappy performance. I almost got the more expensive & larger Surface Pro 6 because of performance concerns, but this Go with the Pentium processor has shown absolutely no deficiencies. Apps like Excel and Word, Edge, etc open quickly with no lag or delay. 3. Gorgeous screen. I have read some people actually had an issue with 1800 x 1200 resolution, but seriously - remember, this is a 10" screen and the clarity and sharpness are stunning, as good as any Retina screen. On full brightness it's beautiful, but I have to admit on half brightness, it's not as bright as an iPad on half brightness. 4. Stand is integrated into the Surface Go's body. At first I was put off by this, but it's really a better design. It makes the Surface slightly thicker than an iPad, but the compatible keyboard is much larger and more functional than an iPad's since the iPad uses its keyboard as a stand, also. 5. Micro-SD card slot in back behind the stand, so it's completely covered when the Surface is used as a tablet with the stand folded. Easy way to add cheap storage since Micro-SD cars are very cheap right now. You cannot add storage to any iPad. 6. Touchscreen is extremely responsive and has just the right amount of sensitivity. Microsoft combines the traditional Windows interface with tiles so you can click them to open up apps. 7. Flexibility - this thing functions well as a tablet, while you're laying in bed and surfing or watching a movie, and a full-bore laptop if you buy the keyboard designed for it, which I strongly recommend. The keyboard clasps to the Go magnetically and is powered by it. It's also backlit and has a full keyboard just like a standard laptop, and an outstanding integrated touchpad, which an iPad cannot offer. This means you can set this up on a desk and use it as a complete laptop, which makes using apps like Excel, Word and Powerpoint seamless and far less awkward than they are on an iPad. For a traveling tablet that can double as a work computer, this is a far better choice. The iPad is superior in terms of OS ergonomics and snappiness, as well as battery life, as a tablet, but cannot double as a full-bore PC the way the Surface can. Things I am not crazy about: 1. I bought a stylus with this, and pairing was difficult and took several tries. It appears to work but still does not show up as a device in Bluetooth devices. 2. Battery life is mediocre at best. I charged this and my iPad to 100%, and the Surface dropped to 90% overnight with the screen off while the iPad dropped half as much to 95%. The iPad claims 10 hours of use and I cannot see this Surface getting more than 5 or 6 on a good day, with light use and a fairly dim screen. Maybe MS can release a firmware update to improve things, but this is definitely this device's Achilles heel. 3. The Surface ships in S mode and works well in it. I am aware you can migrate the device out of S-mode into standard Windows mode. However, I am reluctant to shift it out of S-mode as it's a one-way move and makes the Surface less secure and worsens battery life, but S mode means you can only use Microsoft-approved apps from the app store, and those apps seem to be really limited. That means no Chrome, no iCloud access, no app for my bank, very few home automation apps, etc. that are all freely available in Apple's "walled garden" for its iPad. Apple allows OneDrive access while MS does not return the favor with iCloud. iTunes, fortunately, is available. Very disappointing and this removes a star from an otherwise excellent device.
I would recommend this to a friendRated 5 out of 5 stars
Impressed is a complete understatement
||Posted .To say I am impressed with the Surface Go is a complete understatement. Let me tell you why... I have been looking for a Windows PC to conduct my business on for a long time now. I use a desktop at my office and I purchased a Google Pixelbook (which is amazing by the way) with the hopes that I could convert my Microsoft office functions into gsuite. That didn't work out for me and my productivity away from work was not as high because of it. So I have been looking and looking for a laptop to travel with and plug into my monitor at home with at an affordable price and I couldn't find anything. So I waited until reviews of the Surface Go came out. I decided to take a leap of faith and purchase the high end model for $550 and boy was I glad that I did. I was afraid that I wouldn't be able to type on the keyboard (I have medium sized hands) and let me say the typing experience is immaculate. I type just as well on the smaller chick-let keys as I do a full sized keyboard. Another one of my fears was using an Intel Pentium Processor (which I haven't used since Intel created Core processors years ago) and I am floored at how good the processor is. I can run endless tabs, spreadsheets, etc and project onto my monitor with no delay. To put in terms of how good the Pentium processor is let me tell you... The Pentium Processor on the Go is 33% faster then the Surface Pro 3 Core I5 4th generation. Better yet, the Surface Go Pentium Processor is 20% faster then the SP3 Core I7 processor. It really goes to show how far Intel has come in just three years. This computer is absolutely perfect for business as a travel companion or at home laptop (or docked with a monitor and keyboard). I am very impressed and I highly recommend this brilliant product by Microsoft.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
Thanks for taking the time to rave about us to the community! It sounds like you found the perfect fit with the Surface Go. We're thrilled to hear that you are loving the portability of this small, yet powerful machine, making it the perfect travel companion for on-the-go work. We appreciate you calling out the Pentium Processor on the Surface Go, which has made your experience with web browsing and working with Microsoft Office Suite a breeze.
Welcome to the Surface family, we're glad to have you!
Kind regards,
Jessica
Surface Customer Care
Q: QuestionWhat's the difference between the surface go and the surface pro?
Asked by Storm.
- A:Answer The surface go and the surface pro are similar concepts targeted at different kinds of consumers. The Surface Go is meant to be an "everyday laptop/tablet". Alone, the surface go is a small, lightweight tablet perfect for browsing the web and watching netflix. With the extra keyboard attachment, the surface go can become and "everyday laptop, for typing word documents and having windows open side by side. The Surface Pro is meant to be a "professional laptop/tablet". If you want all the capability of the surface go but a larger screen and more processing/graphics power for photo/video editing, the Surface Pro will do more for you.
Answered by a777
Q: QuestionWill bestbuy sell the business edition (WIndows 10 PRO)? If not, could I upgrade from home to pro for $50 extra (extra cost of business edition) rather than the usual $100 for upgrade?
Asked by surfacefan.
- A:Answer The Surface Go, out of the box, comes with Windows 10 Pro in S mode. You can switch out of S mode one time for free and run the full version of Windows 10 Pro.
Answered by a777
Q: QuestionIs this laptop thin and lightweight? I’m starting college and want something that’s easy to hold and can be transported from class to class. Hoping to get this as it seems to be the best option so far
Asked by Nikki.
- A:Answer The Surface Go is a great option for college students. This device is thinner and more lightweight than ever before at a mere 1.15 lbs (not including the type cover.) The dimensions of the device are ultra sleek at: 9.65” x 6.9” x 0.33” (245 mm x 175 mm x 8.3 mm) We hope this helps!
Answered by MicrosoftOutreachTeam
Q: QuestionDoes the new Surface Go have an HDMI out port? If not, will the new versions coming in Oct and Nov have the capability? How do I watch HDMI through the Surface Go to my HDMI TV?
Asked by GWFZX2.
- A:Answer It does not have an HDMI port directly but does have a USB C port. There are USBC to HDMI adapters that I expect will work though I have not tested it yet. I will update my answer if I am able to try it out.
Answered by BillyG
Q: QuestionWhat are the practical advantages of 8GB RAM vs 4GB and 256GB storage vs. 128GB. What would I be able to do (or do better) with more storage that is worth another $150?
Asked by David.
- A:Answer The response time and ability to run multiple apps/ programs. The 8gig ram is more responsive and does not lag significantly like the 4gig ram did for me. If you're just browsing and watching movies and don't necessarily runs multiple apps at a time then the base model is fine.
Answered by Chris1
Q: QuestionAm I able to connect this device to mobile internet service (not wi-fi) such as from Verizon?
Asked by Eric.
- A:Answer The Surface Go does not come equipped with LTE ability. If this is a feature you wish to be able to utilize, the Surface Pro with LTE capabilities might be a good machine for you to check out that is very similar to the Surface Go. Check it out at Best Buy here: https://www.bestbuy.com/site/microsoft-surface-pro-with-lte-advanced-unlocked-12-3-touch-screen-intel-core-i5-8gb-memory-256gb-solid-state-drive-silver/6216320.p?skuId=6216320.
Answered by MicrosoftOutreachTeam
Q: Questionare u able to use torrent client software on the microsoft surface?
Asked by jcel.
- A:Answer Yes, you could use torrent client software without any problem.
Answered by Jino
Q: QuestionDoes the Microsoft Surface Go have any options for external storage? Like an sd card slot?
Asked by Jon.
- A:Answer Absolutely. 1. There's a micro sd slot built into the device. I have a 128GB card in mine and it works flawlessly. 2. You could always connect an external drive through the usb type c port as well.
Answered by dSharp75