Questions & Answers

Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 2535009
Price: 49.99 USD
Rating: 4.8 (2178 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 2535009

User rating, 4.8 out of 5 stars with 2178 reviews.

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QuestionIs this a replacement plan or we try to repair and then get you a new one?
Asked 9 years ago by Geo.
- Answer This plan, lets just say you buy a Xbox One Controller with this warranty. Now, lets just say you have it for a couple of months, and you begin to feel that it is not working properly like it use to. You take it in person and then it is exchanged for the same controller or another newer controller. If you exchange it for the same controller you pay nothing and the warranty also goes with that new controller and you warranty basically resets itself again.
  Answered 8 years ago by ulisesuly
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QuestionWhy do you charge me now for the protection plan when the console doesn't ship until November? Why not wait until the console ships and then get your money?
Asked 9 years ago by Cornelius.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer The console and the plan need to be purchased at the same time, but the coverage period won't start until it ships.
  Answered 9 years ago by GeekSquadSupport
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QuestionIf I bought the two year warranty will it cover physical damage or just internal/wiring damage?
Asked 2 years ago by calvin.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer No warranty n I will get warranty on it
  Answered 2 years ago by rich
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QuestionWhat is the cheapest protection plan you have for a Lenovo gaming laptop
Asked 3 years ago by Angie.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Dont know ask Best Buy!
  Answered 3 years ago by Saint
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QuestionHow do I get warranty on Xbox series x console
Asked 5 years ago by GhostFace.
- Answer I just went and got the Geek Squad protection upon checkout. I honestly really don't even know how to use it if something were to go wrong. I didn't even get a receipt not a paper one anyways when I went to go pick it up I guess it's all in the order number. I'm sorry if that wasn't any help but I guess it's one of those things where you have to figure it out as you go along.
  Answered 5 years ago by Danielle
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Questionif i have a warranty on my xbox controller and i brake it and the warranty dont work on it can i refund the warranty or put it on a new controller ?
Asked 6 years ago by fillup.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hi there. Thank you for reaching out about this. If you were to break your Xbox controller, the Geek Squad Protection would cover the replacement of that within those two years, as it covers accidental damage. I hope this helps. Please let us know if you have any other questions.
  Answered 6 years ago by GeekSquadSupport
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QuestionI just ordered an elite 2 controller and accidentally canceled the geek squad 2 year. Would I be able to Re purchase it for the controller within the return period? There's no option online to do it just says canceled
Asked 6 years ago by SnakeShake.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Thanks for your question! We should be able to help re-add the Geek Squad Protection or process a return / exchange if needed. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 6 years ago by GeekSquadSupport
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QuestionI bought the first generation Xbox Elite controller and bought the warranty. I know that the second generation Elite controller came out not too long ago. If I have to warranty it will I get the first generation or second generation?
Asked 6 years ago by JorgeE.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Thanks for your question. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. If you need assistance with fulfilling your plan or have any questions, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 6 years ago by GeekSquadSupport
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QuestionIf we have a 2 yr extended warranty on the controller, and it breaks (joystick) is that something that is covered for replacement? and if so what would you do for getting it replaced. TiA
Asked 8 years ago by Tina.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes
  Answered 7 years ago by Brandon
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QuestionHow much to repair a playstation 4
Asked 4 years ago by Anonymous.
- Answer I’m having trouble inserting a disc how much will in cost
  Answered 11 months ago by Anonymous
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QuestionIf i buy a item for example the Xbox series x without warranty. can I always buy the warranty later on with it? or does it have to be right then and there on the spot I have to get it?
Asked 5 years ago by LaDodgers2020.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer I believe you have 14 days from date of purchase the protection plan, after that it is up to manager discretion.
  Answered 5 years ago by Jglc
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Showing 101-111 of 111 questions

Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionIs this a replacement plan or we try to repair and then get you a new one?

Q: QuestionWhy do you charge me now for the protection plan when the console doesn't ship until November? Why not wait until the console ships and then get your money?

Q: QuestionIf I bought the two year warranty will it cover physical damage or just internal/wiring damage?

Q: QuestionWhat is the cheapest protection plan you have for a Lenovo gaming laptop

Q: QuestionHow do I get warranty on Xbox series x console

Q: Questionif i have a warranty on my xbox controller and i brake it and the warranty dont work on it can i refund the warranty or put it on a new controller ?

Q: QuestionI just ordered an elite 2 controller and accidentally canceled the geek squad 2 year. Would I be able to Re purchase it for the controller within the return period? There's no option online to do it just says canceled

Q: QuestionI bought the first generation Xbox Elite controller and bought the warranty. I know that the second generation Elite controller came out not too long ago. If I have to warranty it will I get the first generation or second generation?

Q: QuestionIf we have a 2 yr extended warranty on the controller, and it breaks (joystick) is that something that is covered for replacement? and if so what would you do for getting it replaced. TiA

Q: QuestionHow much to repair a playstation 4

Q: QuestionIf i buy a item for example the Xbox series x without warranty. can I always buy the warranty later on with it? or does it have to be right then and there on the spot I have to get it?

Best-selling Geek Squad Gaming Console & Handhelds Warranties

QuestionIs this a replacement plan or we try to repair and then get you a new one?

QuestionWhy do you charge me now for the protection plan when the console doesn't ship until November? Why not wait until the console ships and then get your money?

QuestionIf I bought the two year warranty will it cover physical damage or just internal/wiring damage?

QuestionWhat is the cheapest protection plan you have for a Lenovo gaming laptop

QuestionHow do I get warranty on Xbox series x console

Questionif i have a warranty on my xbox controller and i brake it and the warranty dont work on it can i refund the warranty or put it on a new controller ?

QuestionI just ordered an elite 2 controller and accidentally canceled the geek squad 2 year. Would I be able to Re purchase it for the controller within the return period? There's no option online to do it just says canceled

QuestionI bought the first generation Xbox Elite controller and bought the warranty. I know that the second generation Elite controller came out not too long ago. If I have to warranty it will I get the first generation or second generation?

QuestionIf we have a 2 yr extended warranty on the controller, and it breaks (joystick) is that something that is covered for replacement? and if so what would you do for getting it replaced. TiA

QuestionHow much to repair a playstation 4

QuestionIf i buy a item for example the Xbox series x without warranty. can I always buy the warranty later on with it? or does it have to be right then and there on the spot I have to get it?