Questions & Answers

Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 6204418
Price: 169.99 USD
Availability: InStock
Rating: 4.3 (2426 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 6204418

User rating, 4.3 out of 5 stars with 2426 reviews.

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Page Showing 21-40 of 59 questions

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QuestionDoes the plan cover screen replacement on my phone?
Asked 2 years ago by Shareen.
- Answer Yes
  Answered 2 years ago by MaryL
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Questiondoes the protection plan cover water damage
Asked 2 years ago by stock.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes
  Answered 2 years ago by MaryL
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QuestionDoes the 2 yr protection automatic payments stop after the 2 years are up? Or can you continue to pay monthly for continued protection?
Asked 2 years ago by Coverage.
This question was asked about the related product: Monthly Accidental Geek Squad Protection
- Answer Paid for the protection plan was not given information on payments of continue protection
  Answered 2 years ago by KimberlyS
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QuestionMy daughter dropped her phone we just got in Nov. It isn't responsive at all to touch, no function.....is this covered under the 2 year plan and how do I initiate the repair or replacement? What are the associated costs typically, such as deductible?
Asked 2 years ago by Brandi.
- Answer Unless things have changed, bring it in and they should replace it. Someone knocked my husband's out of his hands and they replaced it! You have to purchase a new plan for the replacement phone though!
  Answered 2 years ago by RobC
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QuestionI have a pair of Samsung earbuds & purchased the 2 year GSP w/ADH protection plan. If they stop charging, or the Battery only lasts an hour, are they going to repair these, or issue a refurbished pair? Or provide a new pair?
Asked 2 years ago by Trexyn.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer It should be covered but remember you have a deductible to pay as well.
  Answered 2 years ago by TanaS
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QuestionHow do I cancel one year accidental Geek Squad protection?
Asked 3 years ago by Noreen.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer I'm sure you would have to pay a fee. Probably more then the warranty costs.
  Answered 1 year ago by TroyC
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Questionis phone computable to verizon
Asked 3 years ago by lola.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer yes , its an unlocked phone
  Answered 2 years ago by CharlesR
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QuestionMembership cancel
Asked 3 years ago by Anonymous.
This question was asked about the related product: Monthly Accidental Geek Squad Protection
- Answer I'm sure they would be happy to cancel for a fee.
  Answered 1 year ago by TroyC
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QuestionIf It's dropped in the water and stop working ,is it covered by the Geek Squad Protection ?
Asked 3 years ago by Anonymous.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Yes All accidents should be covered.
  Answered 3 years ago by Mohan
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QuestionI purchased a JBL flip 5 with two year protection plan . It got lost after 1 week. Now I want to buy another one from Best Buy . Do I need to purchase a new two year protection plan or can I carry my original plan onto my new flip 5 speaker?
Asked 3 years ago by Dani.
- Answer If your plan covers replacment when you're item is lost or stolen, then you need to call and tell them so they can send you a new one once you pay the deductible. Then when you get it, you call again and have them place the coverage onto your new item.
  Answered 3 years ago by BBYbradstreet454
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QuestionI have extended warranty on frig. I lost food cause of a none working frig.. how do I file a claim on refunding me on the spoiled food? I only uploaded a few pictures. Thank you
Asked 4 years ago by JoAnn.
This question was asked about the related product: 2 Year Complete Geek Squad Protection
- Answer yes
  Answered 3 years ago by Anonymous
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QuestionAre refunds offered if I return and get a refund on the product that I purchased the warranty plan for?
Asked 4 years ago by Nesse.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer No you would be stuck and I'm sure they would try to charge early cancel fees, ect.
  Answered 1 year ago by TroyC
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QuestionI have Geek Squad Total Protection and protection for my phone. Will Best Buy charge to install a Zagg Shield?
Asked 4 years ago by Anthony.
This question was asked about the related product: Monthly Accidental Geek Squad Protection
- Answer They will absolutely charge you a fee. And probably would void your warranty some how. Best buy is terrible.
  Answered 1 year ago by TroyC
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QuestionDoes the 1yr accidental plan include cracked.screens?
Asked 4 years ago by Chevy.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer The "Geek Squad" accidental plan covers anything physical that happens to the phone, including damaged battery (for ex: damaged due by water), damaged screen, damaged entrance ports (charging / headphone jack ports), etc... Of course it is always good to call and inform yourself about any plan agreement on any product or service, but this I know for certain; All you have to do is pay a certain amount as a deductible to exercise your protection plan, although I am not certain if the deductible amount depends upon degree of damage.
  Answered 4 years ago by Pixel4a5gisthebomb
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QuestionDoes the Accidental Geek Squad protection cover water damage for the Moto-G Fast cell phone?
Asked 4 years ago by Dana.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Yes
  Answered 4 years ago by Nessa
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QuestionHow long do I still have on coverage on my plan?
Asked 5 years ago by Travis.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer It's probably out dated
  Answered 11 months ago by DerickG
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QuestionDoes this phone have wireless charging
Asked 5 years ago by Cvirtuous.
This question was asked about the related product: Monthly Accidental Geek Squad Protection
- Answer No it doesn't have wireless charging.
  Answered 4 years ago by Gary
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QuestionWhat Does it cover
Asked 5 years ago by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer They cover accidental damage, normal wear and tear can be repaired i.e. internal part of speaker, original in-box accessories are covered, one-time replacement for the battery, screen issues such as shadows or bad pixels, and it can be transferred if you sell or give the product to someone else it is still covered for the duration of the protection plan.
  Answered 4 years ago by motogirl
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QuestionI dropped my cellphone (S20+) on a rock when we were on a hike. This phone is less than a year old and has the 2 year accidental protection. does a broken display screen covered in this type of protection?
Asked 5 years ago by NOEL.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer You'll have a co-pay... depending on how much phone initially cost is the copay... my copay was $75 :-(
  Answered 4 years ago by Stylus2021
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QuestionI bought 1 year insurance for my iPhone 7, the phone is covered correct? I am having connectivity problems as a result of trying to use WiFi calling, is that covered on the insurance?
Asked 5 years ago by Anonymous.
This question was asked about the related product: 1-Year Accidental Geek Squad Protection
- Answer Yes, this is due to a system glitch that switches your wi-fi on. don’t worry the issue is being handled should be back to normal by early December 2020. -WilliamAnthony
  Answered 5 years ago by MasterChristin
  Answer this question

Showing 21-40 of 59 questions

Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionDoes the plan cover screen replacement on my phone?

Q: Questiondoes the protection plan cover water damage

Q: QuestionDoes the 2 yr protection automatic payments stop after the 2 years are up? Or can you continue to pay monthly for continued protection?

Q: QuestionMy daughter dropped her phone we just got in Nov. It isn't responsive at all to touch, no function.....is this covered under the 2 year plan and how do I initiate the repair or replacement? What are the associated costs typically, such as deductible?

Q: QuestionI have a pair of Samsung earbuds & purchased the 2 year GSP w/ADH protection plan. If they stop charging, or the Battery only lasts an hour, are they going to repair these, or issue a refurbished pair? Or provide a new pair?

Q: QuestionHow do I cancel one year accidental Geek Squad protection?

Q: Questionis phone computable to verizon

Q: QuestionMembership cancel

Q: QuestionIf It's dropped in the water and stop working ,is it covered by the Geek Squad Protection ?

Q: QuestionI purchased a JBL flip 5 with two year protection plan . It got lost after 1 week. Now I want to buy another one from Best Buy . Do I need to purchase a new two year protection plan or can I carry my original plan onto my new flip 5 speaker?

Q: QuestionI have extended warranty on frig. I lost food cause of a none working frig.. how do I file a claim on refunding me on the spoiled food? I only uploaded a few pictures. Thank you

Q: QuestionAre refunds offered if I return and get a refund on the product that I purchased the warranty plan for?

Q: QuestionI have Geek Squad Total Protection and protection for my phone. Will Best Buy charge to install a Zagg Shield?

Q: QuestionDoes the 1yr accidental plan include cracked.screens?

Q: QuestionDoes the Accidental Geek Squad protection cover water damage for the Moto-G Fast cell phone?

Q: QuestionHow long do I still have on coverage on my plan?

Q: QuestionDoes this phone have wireless charging

Q: QuestionWhat Does it cover

Q: QuestionI dropped my cellphone (S20+) on a rock when we were on a hike. This phone is less than a year old and has the 2 year accidental protection. does a broken display screen covered in this type of protection?

Q: QuestionI bought 1 year insurance for my iPhone 7, the phone is covered correct? I am having connectivity problems as a result of trying to use WiFi calling, is that covered on the insurance?

Most-viewed items

QuestionDoes the plan cover screen replacement on my phone?

Questiondoes the protection plan cover water damage

QuestionDoes the 2 yr protection automatic payments stop after the 2 years are up? Or can you continue to pay monthly for continued protection?

QuestionMy daughter dropped her phone we just got in Nov. It isn't responsive at all to touch, no function.....is this covered under the 2 year plan and how do I initiate the repair or replacement? What are the associated costs typically, such as deductible?

QuestionI have a pair of Samsung earbuds & purchased the 2 year GSP w/ADH protection plan. If they stop charging, or the Battery only lasts an hour, are they going to repair these, or issue a refurbished pair? Or provide a new pair?

QuestionHow do I cancel one year accidental Geek Squad protection?

Questionis phone computable to verizon

QuestionMembership cancel

QuestionIf It's dropped in the water and stop working ,is it covered by the Geek Squad Protection ?

QuestionI purchased a JBL flip 5 with two year protection plan . It got lost after 1 week. Now I want to buy another one from Best Buy . Do I need to purchase a new two year protection plan or can I carry my original plan onto my new flip 5 speaker?

QuestionI have extended warranty on frig. I lost food cause of a none working frig.. how do I file a claim on refunding me on the spoiled food? I only uploaded a few pictures. Thank you

QuestionAre refunds offered if I return and get a refund on the product that I purchased the warranty plan for?

QuestionI have Geek Squad Total Protection and protection for my phone. Will Best Buy charge to install a Zagg Shield?

QuestionDoes the 1yr accidental plan include cracked.screens?

QuestionDoes the Accidental Geek Squad protection cover water damage for the Moto-G Fast cell phone?

QuestionHow long do I still have on coverage on my plan?

QuestionDoes this phone have wireless charging

QuestionWhat Does it cover

QuestionI dropped my cellphone (S20+) on a rock when we were on a hike. This phone is less than a year old and has the 2 year accidental protection. does a broken display screen covered in this type of protection?

QuestionI bought 1 year insurance for my iPhone 7, the phone is covered correct? I am having connectivity problems as a result of trying to use WiFi calling, is that covered on the insurance?