“Is geeksquad contract tied to the serial number of the laptop or do I need to save the email to get service?”

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• The serial number was recorded when you purchased the product. It's all connected to your My Best Buy account

  Answered by Mike 4 years ago

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• Hi there. Thanks for your great question. It's technically tied to both the serial and model number of the laptop but also your Best Buy account. So if you're asking if you need to save the email confirmation or the email account as a whole, that's no big deal. We have plenty of ways to locate the protection plan. I hope this helps! Please let us know if you have any questions.

  Answered by GeekSquadSupport 6 years ago

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