Questions & Answers

Q: QuestionIs the model correct for this device? The mini LED display model PH18-71-940Q is not PH18-71-94F1. Can someone from Bestbuy or ACER please confirm this? Thank you.

Asked 2 years ago by Display.

• A:Answer The PH18-71-94F1 is the model with the mini-LED display.

  Answered 2 years ago by TeamAcer

  
  Helpful (3)Unhelpful (0)ReportAnswer this question

Q: Questionwhats the tdp

Asked 2 years ago by Kent.

• A:Answer Maximum graphics power for this model is up to 165W.

  Answered 2 years ago by TeamAcer

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow many dimming zones are there? And can you toggle from multi zone to single zone? (Like some asus mini led models)

Asked 10 months ago by Brandon.

• A:Answer The PredatorSense software allows you to monitor and adjust various settings for a Predator notebook, including fan speeds, accent lighting, overclocking, and more. However, there is no specific mention of dimming zone settings within the PredatorSense software.

  Answered 10 months ago by TeamAcer

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionReceived the laptop and there is a tiny blue dead pixel on the screen. What is the policy and procedure for it? Anybody else experienced the same or am I just unlucky and should replace the laptop?

Asked 2 years ago by Ksenofanex.

• A:Answer Please contact Acer support for assistance with this. They can be reached at 866-695-2237 and are available 24/7 for in-warranty products.

  Answered 2 years ago by TeamAcer

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questionhow many SSD TBS can each slot hold totaling to what

Asked 1 year ago by allen.

• A:Answer The highest capacity tested/qualified by Acer was a 1TB SSD.

  Answered 1 year ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the ram soldered on or is it replaceable? Also, i saw it was posted by acer in another question that the screen response time is 9ms. Just checking: was that the response time or the GTG time? What's the GTG time? Thanks!

Asked 1 year ago by question.

• A:Answer Memory is upgradeable to 32GB using two DIMM slots each supporting up to 16GB. Response time is 9ms. Acer does not offer GTG time for the laptop products.

  Answered 1 year ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat is the ms response time for this gaming laptop?

Asked 1 year ago by Jacob.

• A:Answer Response time for the LCD is 9ms.

  Answered 1 year ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionacer gaming laptop is as good as ASUS gaming laptops (given they have same spec or graphic card)?? its quality is on par with other brand laptops (such as MSI)?

Asked 1 year ago by heime2003.

• A:Answer Although I do not own the laptop, the GPU should be a bit slower than others, as the GPU's max TGP(Total Graphics Power) is only 165w, vs the 175w TGP that ASUS gaming laptops get for the RTX 4080. However, you should check "RTX 4080 power to performance" graphs for the difference that 10w difference makes. The CPU should be about 4% slower than the newer ASUS gaming laptops using the core i9-14900hx. Although, CPU performance doesn't matter as much in games.

  Answered 1 year ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this be back in stock????

Asked 2 years ago by Emerick.

• A:Answer today, just ordered mine.

  Answered 2 years ago by JustCruzinAlong

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionBest Buy - I will ask this question again and along with a lot of others. Will you ever get this model/setup back in stock? Countless people have asked/look at/ for BB to restock it. I tried and my order was cancelled. 3 times. Restock or remove it.

Asked 2 years ago by Jack.

• A:Answer Do it come in a smaller screen but same specs? perhaps 16" or 17"

  Answered 1 year ago by Bubba

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwill this laptop ever be back in stock ? it’s only at bestbuy but it’s so hard to get ahold onto it! i really would love to buy this but will it ever even be back in stock ? and if so please please make enough in stock so many different people can buy too

Asked 2 years ago by mason.

• A:Answer it's back now.

  Answered 2 years ago by JustCruzinAlong

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWill Best Buy have this computer in stock again?

Asked 2 years ago by JWSWalker.

• A:Answer It's in stock now 1/4/2024.

  Answered 1 year ago by cnelson5136

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this be back in Stock? I actually managed to order one last week and that order was canceled by Best Buy a few days later. You need to remove this setup and only put it up when it's actually. Get on that.

Asked 2 years ago by Jack.

• A:Answer Probably bot orders.

  Answered 2 years ago by Anonymous

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAny update from Acer when this model be back in stock? It's currently 10/2/23 when I'm asking. It's been sold out for several weeks now, and it's only available at Best Buy.

Asked 2 years ago by styus.

• A:Answer nothing from Acer but I saw it was back today. Ordered mine. Also checked Acer's site and they're carrying it there now also.

  Answered 2 years ago by JustCruzinAlong

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow many TBs can the second ssd slot take?

Asked 2 years ago by Musicboy.

• A:Answer Acer has tested up to a 2TB SSD.

  Answered 2 years ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan a Acer team member confirm this model PH18-71-94F1 is exactly the same on Acer website model PH18-71-94F1 that both with mini led display

Asked 2 years ago by HappyPanda.

• A:Answer Yes, the PH18-71-94F1 has a mini LED display.

  Answered 2 years ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this come with a carrying case as displayed in the first image?

Asked 2 years ago by Halt.

• A:Answer Yes, the protective sleeve is included with this laptop.

  Answered 2 years ago by TeamAcer

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this model be back in stock and available for purchase

Asked 2 years ago by Kane.

Q: Questionwhen will this model be back in stock and available for purchase

Asked 2 years ago by Michele.