Questions & Answers

Q: QuestionWhat kind of audio technology does this gaming laptop use?

• A:Answer This gaming laptop uses DTS X Ultra Audio technology.

Q: QuestionDoes this gaming laptop have a backlit keyboard?

• A:Answer Yes, this gaming laptop features a backlit keyboard.

Q: QuestionWhat kind of wireless connectivity does this gaming laptop support?

• A:Answer This gaming laptop supports wireless connectivity with Bluetooth and Wi-Fi 7.

Q: QuestionHow much system memory does this gaming laptop have?

• A:Answer This gaming laptop has 64 gigabytes of system memory.

Q: QuestionDoes this gaming laptop have a built-in camera?

• A:Answer Yes, this gaming laptop has a front-facing camera.

Q: QuestionWhat is the refresh rate of the display on this gaming laptop?

• A:Answer The display has a refresh rate of 240Hz.

Q: QuestionIs the RAM speed really only 4400?

Asked 5 months ago by Matt.

• A:Answer I just got mine and that was the first thing I checked. Sticker says DDR5 5600mhz — check attached pic. Will verify once in the OS but wanted to share since 4400mhz DDR5 seemed nuts at this spec laptop.

  Answered 5 months ago by JohnVerified Purchase

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Q: QuestionI have a samsung 990 pro with heat sink, will it fit in this laptop?

Asked 1 week ago by Anonymous.

• A:Answer If you are referring to an SSD card, yes this SSD with heatsink should fit in this laptop. We suggest you post your question on the Acer community forum at community.acer.com. This is a very good peer-to-peer forum for questions and answers on Acer products.

  Answered 1 week ago by TeamAcer

  
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Q: QuestionDoes this come with any goodies like a digital game from Intel or the Resident Evil Requiem code through Nvidia?

Asked 1 month ago by SigmaWeskerGrindset.

• A:Answer https://www.nvidia.com/en-us/geforce/campaigns/resident-evil-requiem-geforce-rtx-50-series-bundle/ Start Date: 2/10/26 End Date: 3/16/26

  Answered 1 month ago by JonG

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Q: QuestionI have a Samsung 970 EVO Plus NVMe m.2 SSD. Will it fit in one of the empty slots and work with this laptop?

Asked 3 months ago by Viper.

• A:Answer Yes, it will fit.

  Answered 1 month ago by JonG

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Q: QuestionDoes the fan on this Predator Helios 18 AI get really loud under heavy load, or is it quieter compared to MSI gaming laptops?

Asked 5 months ago by mehdi.

• A:Answer Yes, it can get somewhat loud running at maximum performance (i.e.- Cyberpunk). I have owned other brands of high-end gaming laptops made by Gigabyte and Intel NUC which were near the same fan volume when running at high performance plugged in. I use Dolby Atmos over ear headphones when I game with any gaming laptop as it drowns out the fan at full throttle.

  Answered 1 month ago by JonG

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Q: QuestionAre these specifications correct? 240Hz 4K Mini LED

Asked 6 months ago by Leyendgames.

• A:Answer 3840 x 2400 (4K) Mini-LED at 240Hz is correct.

  Answered 1 month ago by JonG

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Q: QuestionShould I buy it?

Asked 7 months ago by Steve.

• A:Answer When the price drops to $3499, absolutely.

  Answered 1 month ago by JonG

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Q: QuestionHello, i`m about to buy this laptop but i want to know if you first i i can plug and link a 360hz or at least 240hz monitor . Thank you

Asked 4 months ago by Razvan.

• A:Answer I connect a second IPS monitor through HDMI which runs 240hz at 2560x1600 resolution no problem.

  Answered 1 month ago by JonG

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