Questions & Answers

Q: QuestionI want this laptop with Windows 11 pro

Asked 2 weeks ago by techie77.

• A:Answer Currently this model is not available with Windows 11 pro operating system.

  Answered 1 week ago by YourDellTeam

  
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Q: QuestionCan this laptop output 8k resolution at 120hz to the Samsung 57" ultrawide monitor over HDMI 2.1?

Asked 1 month ago by Henry.

• A:Answer No. The Alienware 16X Aurora (RTX 5070 laptop) cannot output 8K at 120 Hz over HDMI 2.1 to the Samsung 57″ Odyssey Neo G9. HDMI is the limiting factor here.

  Answered 3 weeks ago by YourDellTeam

  
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Q: QuestionIs this laptop touchscreen?

Asked 1 month ago by Carlo.

• A:Answer No, the laptop does not feature touchscreen.

  Answered 1 month ago by YourDellTeam

  
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Q: QuestionTo upgrade the RAM to 64gb, what pair of 32gb DDR5 are usually used/recommended?

Asked 2 months ago by Anonymous.

• A:Answer Dell recommends matched sets from a single vendor for best performance. Here are the part numbers tested by Dell: 32 GB DDR5 5600 MT/s Options (install in pairs): SK Hynix: HMCG96AGBSA. Micron: MTC16C2084S1SC56BD1. Samsung: M425R4GA3PB0-CWM. Kingston: KCP556SD8-32. ADATA: AO1V56WCDV1. Important Notes: Modules must be installed in pairs for dual-channel performance. Memory will downclock if mixed speeds/types are used. Dell recommends professional installation if you’re not comfortable upgrading.

  Answered 2 months ago by YourDellTeam

  
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Q: Questionis my HP Office Jet Pro 9015e compatible with this computer?

Asked 3 months ago by kay55.

• A:Answer Yes, your HP OfficeJet Pro 9015e is fully compatible with the Alienware 16X Aurora laptop.

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionDoes this have a variable refresh rate or is it locked at 240hz?

Asked 4 months ago by JacobL.

• A:Answer The Alienware 16X Aurora 16" Gaming Laptop with a 240Hz WQXGA display does support variable refresh rate (VRR) technologies. Specifically, it includes: G-SYNC support, which enables VRR for smoother gameplay and reduced screen tearing. A 240Hz refresh rate, which is the maximum, but it dynamically adjusts depending on the content and GPU output when G-SYNC is active.

  Answered 4 months ago by YourDellTeam

  
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Q: Questiondoes it have wireless display?

Asked 4 months ago by Willy.

• A:Answer Yes, as long as the monitor you are connecting has that feature you can connect via wireless from Windows display settings.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionHow many gb is the vram?

Asked 5 months ago by Anonymous.

• A:Answer It has 8GB of GDDR7 VRAM.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionCan you add the Alienware Elite Care if you buy from Best Buy?

Asked 6 months ago by Anonymous.

• A:Answer Yes, you can add Alienware Elite Care by registering your device with Dell and contacting their support team. It’s a great way to enhance your warranty and support experience. Please find the below important conditions to be aware of The device must be a new Alienware system (not refurbished or open box). You must register the product on Dell’s website using the Service Tag to link it to your Dell account. Once registered, you can contact Dell Support or Sales to purchase Alienware Elite Care as an add-on warranty/service plan.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionCan the memory of this be increased to 64GB?

Asked 7 months ago by dgolber.

• A:Answer Yes it can but not to 96GB. BIOS reported 96GB but Windows will BSOD on memory. Why? owned a lot of Dell laptops for work and home, over time they unlock BIOS with updates to use higher memory.

  Answered 7 months ago by KennethVerified Purchase

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Q: Questiondoes model have the 96 watt hour battery

Asked 8 months ago by Junior.

Q: QuestionHey, When will this be available for order?

Asked 9 months ago by Noah.

Q: QuestionWhat is the capacity of the GPU ?

Asked 9 months ago by Acero.

Q: QuestionI can find this laptop with Spanish Keyborad?

Asked 1 month ago by DRG.

• A:Answer Yes, an find this Alienware 16X Aurora laptop with a Spanish keyboard. There are official retail configurations that already ship with the Spanish layout.

  Answered 1 month ago by YourDellTeam

  
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Q: QuestionWhat is the battery life for this, as I don't think it says?

Asked 3 months ago by Ev20.

• A:Answer The battery life depends upon the usage and the no. of applications running. It varies from one device to another.

  Answered 3 months ago by YourDellTeam

  
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