Questions & Answers

Q: QuestionHow many CPU cores does this laptop have?

• A:Answer This laptop has a 24-core CPU.

Q: QuestionDoes this gaming laptop have a backlit keyboard?

• A:Answer Yes, this gaming laptop features a backlit keyboard.

Q: QuestionIs there a front-facing camera on this laptop?

• A:Answer Yes, this laptop has a front-facing camera.

Q: QuestionWhat is the refresh rate of this gaming laptop?

• A:Answer The refresh rate of this gaming laptop is 240Hz.

Q: QuestionHow much system memory does this laptop have?

• A:Answer This laptop has 32 gigabytes of system memory.

Q: QuestionDoes this laptop have a built-in microphone?

• A:Answer Yes, this laptop has a built-in microphone.

Q: QuestionCan I add a m.2 to make more storage? If possible which type of m.2 would fit?

Asked 8 months ago by Teejay.

• A:Answer The Alienware 16 Area-51 AA16250 supports up to M.2 2280 SSD slots and one M.2 2230 or 2280 SSD slots. M.2 2230 solid state drive (supported on SSD-1 slot on your computer) - Up to 1 TB, M.2 2280 solid state drive (supported on SSD-1, SSD-2, and SSD-3 slots on your computer) - Up to 4 TB and M.2 2280 solid state drive - 2 TB of capacity

  Answered 8 months ago by YourDellTeam

  
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Q: QuestionThe product is genuine brand? new? Is elible for alien elite care from dell warrancy?

Asked 2 months ago by lucas.

• A:Answer Yes, this is genuine brand-new product and you can add Alienware Elite Care even if you bought the laptop from Best Buy by contacting Dell.

  Answered 2 months ago by YourDellTeam

  
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Q: QuestionI know this thing is power hungry, but can it be charged via USB-C? Is there a dock that uses a single connection that works with it to support a 3 monitor setup?

Asked 7 months ago by AeroEngineer.

• A:Answer The computer itself cannot be charged with usb c, eventhough this have two ports but i think its for charging other things

  Answered 4 months ago by MariajoseRVerified Purchase

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Q: QuestionDoes this come with the RJ45 ethernet dongle?

Asked 7 months ago by RealFear.

• A:Answer It does not, but! You can buy a good usb c hub with ethernet port and it will connect just like it has one! (Some games if you're a gamer might have trouble, but for most activities it seems to work fine. Only game that has been picky for me was FFXIV in game, but downloading updates was fine.)

  Answered 5 months ago by EvildemoncatVerified Purchase

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Q: QuestionIf you want to upgrade to 2x32gb for total of 64gb memory, do I need to take out the 2x16gb = 32mb or can I get this laptop installed with 2x32gb = 64gb memory when I first buy it?

Asked 8 months ago by commonsense.

• A:Answer This current configuration is shipped with 32 GB Memory. However, we couldn't confirm if its 1x32 GB or 2x16 GB Memory. Hence if you want to upgrade to 64 GB Memory you would need to either replace both 16 GB Memories or add one additional 32GB memory based on the configuration you receive.

  Answered 8 months ago by YourDellTeam

  
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Q: QuestionDoes this model have the cherry MX switch keyboard?

Asked 8 months ago by JW.

• A:Answer This configuration uses Low-Profile Keyboard with AlienFX per-key lighting.

  Answered 8 months ago by YourDellTeam

  
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Q: QuestionIs the RAM Upgradeable

Asked 8 months ago by Anonymous.

• A:Answer Yeah, it has 2 ram slots, and 3 slots for SSDs.

  Answered 7 months ago by Wolfleaf

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Q: QuestionDoes this model have the cherry MX switch keyboard?

Asked 8 months ago by RealFear.

• A:Answer This configuration uses Low-Profile Keyboard with AlienFX per-key lighting.

  Answered 8 months ago by YourDellTeam

  
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Q: QuestionWhat’s the V ram on the graphic card is it 16gb vram or 24gb ?

Asked 10 months ago by Ramon.

• A:Answer neither, the 5070 Ti laptops have 12GB

  Answered 8 months ago by frozentater

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Q: QuestionWhen does this come out?

Asked 11 months ago by Travis209.

• A:Answer I actually just picked up one today from my local store!

  Answered 10 months ago by umbrellacorp89Verified Purchase

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Q: QuestionDoes it have a fingerprint scanner?

Asked 11 months ago by JayJ.

• A:Answer No, however it does have facial recognition via an IR camera.

  Answered 10 months ago by umbrellacorp89Verified Purchase

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Q: QuestionWhat type of warranty does this come with?

Asked 8 months ago by Teejay.

• A:Answer It is Basic Onsite Service after Remote diagnosis

  Answered 8 months ago by YourDellTeam

  
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