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Page Showing 1-20 of 53 questions
  • QuestionWhat do I need to use echo show

    Asked by Anonymous.

    • Answer Hello Charcoal! The new Echo Show 8 has some great upgraded features. The device now has a 13 MP camera that is built to keep you in frame! The camera has auto-framing that can zoom and tilt to always keep you in frame and centered for video calls. You can also look in when you're away with the built-in camera. The Echo Show 8 gives you control of compatible devices like cameras, lights, and more using the interactive display, your voice, or your motion. I hope that helps explain some of the features of the Echo Show 8. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this device have to stay plugged into the outlet to have power or does it hold a charge and can be moved around without being plugged into an outlet?

    Asked by 201Daryl.

    • Answer Hello Daryl, the Echo Show 8 does require constant power to operate. There is no battery available for this device. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionGood morning! The Echo Show 8 3rd will work in Brazil and it is possible change the Alexa's language to portuguese? Because here we have got just the 2rd generation. Thanks in advance!

    Asked by Anonymous.

    • Answer Hi there! The Echo Show 8 3rd Generation should work just fine in Brazil, though you may need a different power adapter than the one that is included with the US version of the device. You'll still be limited to the normal services and features of an Alexa enabled device operating in Brazil though. Alexa definitely speaks Portuguese though, so no worries there. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes the Echoshow 8 and 5 have the same speaker, or is the in in 8 bigger?

    Asked by BuffaloJoe.

    • Answer No, the speaker is not as good as the previous version, so I put the older one back in its place.

      Answered by Woodnotbuy

  • QuestionIs it available at the store

    Asked by Jose.

    • Answer Good morning Jose, Thanks for reaching out! The Echo Show 8 (3rd Generation) is carried in Best Buy stores. You would have to check with the individual store you are interested in to see if they have it in stock at the moment. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionI just received my 8" echo show. It's my 3rd echo show device. The set up on the new one was a little strange but, I have it set up & working. My problem is, the clock is one hour fast & I can't get it to change. I do have the time zone setup as EST NY

    Asked by HopefullyABetterOne.

    • Answer Hi FloridaBob, Thanks for reaching out. I apologize for the inconvenience you're experiencing with your new 8" Echo Show. Time discrepancies can be frustrating, Here are a few things to try. Double-check the time zone: Even though you've set it to EST NY, try resetting it: Say "Alexa, open settings" Go to "Device Options" > "Date & Time" Ensure "Automatic Time Zone" is enabled If it is, try turning it off and manually selecting "Eastern Time (US & Canada)" Sync the time: Say "Alexa, sync my device" This should force the device to update its time from Amazon's servers Restart your Echo Show: Unplug the device from power for about 30 seconds, then plug it back in Check your Amazon account settings: Go to the Alexa app on your smartphone Tap on "Devices" > "Echo & Alexa" > select your new Echo Show Check the device settings to ensure the correct time zone is set Update your Echo Show: Say "Alexa, check for software updates" If an update is available, install it I hope these steps get help. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan multiple Alexa's be connected together?

    Asked by Lancemal14.

    • Answer Good Afternoon Lancemal14, Thanks for reaching out. All your Amazon smart speakers, including the Echo, Echo Dot, Echo Pop, Echo Show, or Echo Studio, can be connected to work in tandem with one another. Here’s how to set up multiple speakers to configure them for multi-room playback. Your first step is to set up the devices. Open the Alexa app and tap the Devices icon at the bottom. Select the plus (+) button in the top-right corner and then tap Add Device. Once the devices are set up you can click on the combine speakers or create a new group option on the top of the page. I hope this answers your question, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this device work with the Facebook Portal?

    Asked by rivera3628.

    • Answer Hello rivera3628. Thank you for your question. You can open Facebook thru our internet browser named Silk. You can say, Alexa, open Facebook. You will then need to login Facebook. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIS a echoshow 8 works in europe

    Asked by Jcbodu.

    • Answer Hi Jcbodu, thank you for your question. The Echo Show 8 3rd generation will work in Europe, however certain features and apps may not be available in specific regions. Hopefully this answer helps you. Have a wonderful day!

      Answered by Amazon Devices Customer Support

  • QuestionIs the wifi standard WiFi 6 and what resolution is video?

    Asked by 99Jeep4x4.

    • Answer Hi 99Jeep4x4! Thanks for your questions about the Echo Show 8 (3rd gen). Echo Show 8 supports dual band (WiFi 5) compatibility, and the resolution is 1200 x 800. Hopefully this is helpful to you. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan this be paired with ring cameras?

    Asked by Huck.

    • Answer yes

      Answered by Brendan

  • QuestionAre you able to disable the double tap function to maneuver around? I prfer to swipe screen with finger like old Echo. Not double tap to command.

    Asked by UsGuyz.

    • Answer Deslizar el dedod por la pantalla

      Answered by Neto9422

  • QuestionDoes it support WPA3-personal security protocol?

    Asked by Anonymous.

    • Answer Hi - Thanks for reaching out. The Echo Show 8 does support WPA3-Personal security protocol. This advanced Wi-Fi security standard was implemented in newer Echo devices to provide enhanced protection for home networks. I hope this helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionHow do I work the camera?

    Asked by Breek.

    • Answer Hello Breek, There are a couple of different ways you can access the camera functionality on the Echo Show 8. If you wanted to take a picture in the moment to save on your Amazon Photos, you can simply say "Alexa, Take a Selfie" and the device will capture a picture. If you would like to use the camera for video calls, You can simply say "Alexa, Call ..." and she will call anyone that you have input into your contact list on the Alexa App. Here are the steps to add contacts to your Alexa App, that way you can Call or "Drop In" to video chat with others: 1. Open the Alexa app on your mobile device 2. Tap the Communicate icon 3. Follow the prompts to enter and verify your phone number 4. Allow access to your contacts 5. Say "Alexa, call [contact name]" You can also make a call by saying "Alexa, dial XXX-XXX-XXX". To answer a call, say "Alexa, answer". To end a call, say "Alexa, hang up" or "Alexa, end call". I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionCan this device receive FaceTime phone calls. for Elderly?

    Asked by Ellen.

    • Answer Hello Ellen! You can make calls with your compatible Alexa devices using simple phrases. You can call people on their phones or on their compatible Echo devices. Here are some examples of phrases to ask Alexa: -“Call [Name's] Echo."" -""Call [Name's] mobile."" -""Call [Name] on his home phone."" -""Call [Name's] office."" -""Call [Mom/Dad/Grandma]."" -""Call [number]."" -""Call my phone."" -""Call [device group name]."" -""Call [group name] group."" Alexa Calling does not support calls to the following types of numbers: Emergency service numbers (for example ""911""), premium-rate numbers (for example ""1-900"" numbers, or toll numbers), three-digit numbers / abbreviated dial codes (for example ""211""), international numbers (numbers outside of the U.S., U.K., Canada, and Mexico), and dial-by-letter numbers (for example ""1-800-FLOWERS""). Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIs this good for a rear seat entertainment

    Asked by jen.

    • Answer Hi jen! The Echo Show 8 is a wired device that needs to be plugged into a wall outlet. I would recommend an Amazon tablet for a better on-the-go solution for you. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan this be paired with an apple watch, or can apps be installed, e.g., sirius xm, Spotify, etc. . ALSO, can photos be uploaded to device?

    Asked by BBJ1.

    • Answer Hi BBJ1! Apps like Sirius XM and Spotify can't be directly installed on the Echo Show 8 like you would on a tablet. However, you can use these services through Alexa skills or by connecting your accounts. Yes, photos can be uploaded to the Echo Show 8. You can add photos using the Alexa app, Amazon Photos. Hope this helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWell this system connect to SimplySafe cameras?

    Asked by Buck.

    • Answer Hello Buck, Yes, the Amazon Echo Show 8 does have the capability to work with SimplySafe. Once the device is set up, you can say, "Alexa, Enable SimplySafe" and the unit will display a QR Code which you can scan to link your SimplySafe devices to your Echo Show 8. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionI want to know if can I use Echo 8 at my current home to view the blink camera's that are at my vacation home that is out of state?

    Asked by JohRim.

    • Answer Hi Joh! You can use the Echo Show 8 to view any cameras that you have set up on a connected Blink account using the Blink Alexa Skill. To add the Blink Skill: Open the Alexa app. Open More and select Skills & Games. Search for the Alexa skill you want to enable. Select Enable Skill and log in using your Blink account. Once you've done that, you may need to give Alexa a moment to discover your cameras. At this point, all you need to do is say "Alexa, show me ____" replacing the blank with whatever you named the camera you'd like to see. I hope that helps, have a great rest of your day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I pair my Unitron hearing aids to the unity

    Asked by Anonymous.

    • Answer Hello, if your Unitron hearing aids are Bluetooth then you can connect them to the Amazon Echo Show 8. On the Echo Show you will swipe down from the top and select Settings and navigate to Bluetooth. Have a great day!

      Answered by Amazon Devices Customer Support