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Questions & Answers

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Page Showing 21-40 of 93 questions
  • QuestionWon’t stay connected

    Asked by Anonymous.

    • Answer We had a similar problem. Traced it to a older HDMI cable that was loose in the socket and couldn’t handle the bandwidth. Recommend buy a new cable per the spec requirements for the unit.

      Answered by Olddude

  • QuestionDoes it come with any cables or accessories?

    Asked by Mindy.

    • Answer It comes with a Power Cord. You will need to supply a HDMI cable for hookup.

      Answered by JimdM

  • QuestionWhat is the model number and release year? I'm having trouble with the Hulu app, and it would be worth it if it's fixed in a newer model.

    Asked by LookingToUpdate.

    • Answer I'm not sure what exact model number it is. I can tell you I watch Hulu on mine and have no issues.

      Answered by JimdM

  • QuestionDo I need to have a Apple account in order to connect this Apple TV streaming box to my Vizio tv?

    Asked by Cfly.

    • Answer Yes, it requires an Apple ID.

      Answered by DorisA

  • QuestionCan I connect Apple TV to an hdmi

    Asked by Anonymous.

    • Answer AppleTV 4K will only connect through HDMI. I have mine connected through an Audio / Video Receiver(AVR) which is in turn connected to a TV through HDMI. Although you can also connect it directly to a Tv via HDMI without the aid of an AVR.

      Answered by JimdM

  • QuestionCan I use tmobile internet wifi with this drvice

    Asked by Jonesy1.

    • Answer Yes. As long as your Router or Gateway supports WiFi networking.

      Answered by JimdM

  • QuestionI want to trade in Apple TV 2 nd generation on new 3 d generation Apple TV

    Asked by RitMih.

    • Answer Best Buy doesn’t offer trade‑in value for the older Apple TV 2nd‑gen or 3rd‑gen models. Those units aren’t eligible in the Trade‑In Program, but Best Buy will recycle them for free. The Apple TV 4K (3rd‑gen) sold here is a much newer model and not related to the older 2012 ‘3rd‑gen’ Apple TV.

      Answered by JimdM

  • QuestionDo I need home internet to use this or will it run off of my hotspot?

    Asked by Anonymous.

    • Answer You can use your iPhone as a hotspot and pass Internet to the AppleTV 4K.

      Answered by JimdM

  • QuestionMust I use an 4k TV to use this Apple device?

    Asked by Sailor.

    • Answer No. You can use it with most any tv that has HDMI inputs. Some older (pre 2010) tvs might not work due to limitations of early HDMI implementations, so your milage may vary. I'm using it with a 2010 Samsung that is HDMI 1.4 and it works just fine. I cannot personally say it will work with any tv using HDMI 1.3 or earlier.

      Answered by JimdM

  • QuestionIs the included remote a universal remote that can control tv and soundbar?

    Asked by Curious620.

    • Answer I don’t know about the sound bar but the remote works with my tv for volume and to turn it off and on

      Answered by BryceA

  • QuestionDoes this device have a screen reader?

    Asked by Anonymous.

    • Answer Yes. It has a built-in screen reader called VoiceOver.

      Answered by JimdM

  • Questiondoes this box offer the channels TVG and Express Bet? What channels does the box support??

    Asked by Anonymous.

    • Answer No. It does not support those apps. The AppleTV 4K will work with any streaming service that has an Apple TVos App. Some streaming apps like TVG and Express Bet will not work because their apps are iPhone or iPad only (iOS)

      Answered by JimdM

  • QuestionCan I play music on my tv from my Itunes library on my pc with this

    Asked by Anonymous.

    • Answer The AppleTV 4K has the Apple Music pre-installed. If you have shared your Library, it will be able to play music from your library. Although technically I believe it downloads a copy of your library to the device to achieve that.

      Answered by JimdM

  • QuestionDo I need cables?

    Asked by Fred.

    • Answer You only need debun HDMI cable and you can enjoy all the entertainment on your TV now.

      Answered by WalterOrozco

  • QuestionCan you multicast espn

    Asked by Kgone.

    • Answer If your goal is to stream the same channel to multiple TVs you would need to use a HDMI splitter. The Apple TV has only one HDMI output port for connecting directly to a TV or an Audio/Video Receiver (AVR).

      Answered by JimdM

  • QuestionDoes it work with ethernet

    Asked by Anonymous.

    • Answer Yes, the Apple TV 4K (64GB and higher models) has a built-in Ethernet port. You can connect it directly to your router for a faster and more stable connection compared to Wi-Fi.

      Answered by KarthikV

  • QuestionDo you get all local channels

    Asked by Irishboy123.

    • Answer Apple TV doesn’t provide local channels on its own. You can access local channels through streaming apps like YouTube TV, Hulu + Live TV, Sling, or network-specific apps (ABC, NBC, CBS, FOX) if you subscribe to them.

      Answered by KarthikV

  • QuestionDoes this product work without wifi

    Asked by Excellent.

    • Answer Yes, it can work without Wi-Fi if you connect it via Ethernet. Also, you can play downloaded content from apps like Apple TV+, iTunes, or other services if the app supports offline playback. However, most features (streaming, app updates) need internet access.

      Answered by KarthikV

  • QuestionI am a smart TV, would I benefit getting this?

    Asked by Anonymous.

    • Answer Yes, even with a smart TV, Apple TV can be useful. It provides a smoother interface, faster performance, better app support, and the excellent Siri Remote. You also get access to the Apple ecosystem (Apple TV+, Fitness+, iCloud, AirPlay).

      Answered by KarthikV

  • Questionwhat is the storage amount used for

    Asked by Anonymous.

    • Answer Used to store movies apps updates etc

      Answered by KennethB