Questions & Answers

Q: QuestionCan I use this camera outside in the rain?

• A:Answer Yes, the Arlo Essential Outdoor Camera is weather-resistant and designed to withstand rain and other outdoor conditions.

Q: QuestionHow clear is the video from this camera?

• A:Answer The Arlo Essential Outdoor Camera records and streams video in full 1080p HD resolution.

Q: QuestionDoes this camera have a way to scare off intruders?

• A:Answer Yes, the Arlo camera has a built-in siren that can be triggered automatically when motion is detected or manually through the app.

Q: QuestionDoes this Arlo security camera need to be plugged in?

• A:Answer No, the Arlo camera is powered by a rechargeable battery, so you don't need to plug it in.

Q: QuestionWhat is included with the Arlo Essential Spotlight Camera?

• A:Answer The Arlo Essential Spotlight Camera includes security you can easily set up almost anywhere and connects directly to Wi-Fi.

Q: QuestionCan I talk to someone through the camera?

• A:Answer Yes, the Arlo camera has noise-canceling audio, allowing you to hear and speak clearly with visitors.

Q: QuestionNeed to clarify 1) this unit is wireless, can be mounted outside front door but needs screws, 2) Compatible with I phone for viewing in I phone App. No other subscription required? 3) connects to home WiFi ? 4) battery should be replaced every 3 mo?

Asked 1 year ago by MD.

• A:Answer The Essential 2 Outdoor Camera is a wireless camera that can be mounted outside. You can download the Arlo Secure app on your iPhone, no subscription required. You can connect the Essential 2 Outdoor Cameras to any 2.4 GHZ WiFi connections. The battery on the Essential 2 Outdoor Camera can last up to 3 to 6 month on average usage.

  Answered 1 year ago by Arlo Team

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Q: QuestionCan this be mounted outdoors without using screws or nails?

Asked 1 year ago by Donna.

• A:Answer Could be, but not a good idea.

  Answered 1 year ago by BestbuyerVerified Purchase

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Q: QuestionIs a subscription service nesseccary to see past events

Asked 2 years ago by Anonymous.

• A:Answer Yes, in order for you to review past events, an Arlo Secure subscription is required. With an Arlo Secure subscription, it will save videos to the Arlo cloud for up to 30 days.

  Answered 2 years ago by Arlo Team

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Q: QuestionDoes this camera pick up all conversations?

Asked 1 year ago by Lisa.

• A:Answer You can set the Arlo Essential 2 Outdoor Camera to detect audio.

  Answered 1 year ago by Arlo Team

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Q: QuestionDoes this camera have a flat bottom like the older camera's did where I sit it on a table to use indoors as well?

Asked 1 year ago by SpetNanya.

• A:Answer Yeah. It is flat and comes with a piece to put it on the wall

  Answered 1 year ago by YailinVerified Purchase

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Q: QuestionIs there someway to plug the camera into electric full time?

Asked 1 year ago by JIM.

• A:Answer Yes, you can purchase the 25 ft. outdoor charging cable or a compatible Arlo Solar Panel. They are both sold separately.

  Answered 1 year ago by Arlo Team

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Q: QuestionCan the camera be left out in the rain?

Asked 1 year ago by Jimbo.

• A:Answer Yes, the Arlo Essential 2 Outdoor Camera are weather resistant and can be used indoors and outdoors. These devices work in a wide variety of weather conditions, including sun, wind, rain, and snow.

  Answered 1 year ago by Arlo Team

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Q: QuestionDoes it have to connect through wifi or can it directly connect through your phone?

Asked 1 year ago by Jessica.

• A:Answer The Essential 2 Outdoor Camera needs to be connected directly through WIFI using the Arlo Secure App.

  Answered 1 year ago by Arlo Team

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Q: QuestionHow fast is the recording? Will it catch a vehicle driving by throwing trash in the driveway?

Asked 1 month ago by Tom.

• A:Answer Arlo cameras can detect motion very quickly, with detection and alert times that are often in the seconds range after an event occurs, although some delay can occur due to factors like network connectivity, camera placement, and specific model. The advanced algorithms within Arlo cameras analyze video frames to trigger alerts in near real-time, with the goal of providing fast notifications and accurate detection.

  Answered 1 month ago by Arlo Team

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Q: QuestionThis camera It's new?

Asked 2 months ago by Annie.

Q: Questionwhat is the day time distance for a clear view?

Asked 3 months ago by Griz.

• A:Answer The Arlo Essential 2nd Generation camera's motion detection range is up to 35 feet, while its Wi-Fi signal range is up to 300 feet from your router, assuming a clear line of sight. However, the effective range for both can be significantly reduced by walls, large quantities of water, metal, glass, ceramic, stone, concrete, or brick.

  Answered 2 months ago by Arlo Team

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Q: QuestionHow much is the subscription? Monthly and Yearly

Asked 3 months ago by Anonymous.

• A:Answer For information regarding the cost of Arlo Secure subscription plans, please visit the Arlo website.

  Answered 2 months ago by Arlo Team

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Q: QuestionWhat's with the borderline lie of "Color Night Vision"? No such thing. The only way to achieve color in a situation like this is to strobe or turn on the built-in flood light. There are other methods like long expsure but not on a $50 camera.

Asked 3 months ago by Anonymous.