Questions & Answers

Q: QuestionCan this camera be added to Arlo Pro 2 1080p camera system?

Asked 6 years ago by Libby.

• A:Answer Yes it can, but depending on the base station you have is the resolution you will get. For example the pro 3 will perform or offer 2k video with the vbm4000 but with the vbm4500 will only perform to 1080p. Also you would only be able to access local storage through the app on base stations vbm4540 and vbm5000. This cameras do not have the 7 day free cloud storage like the arlo pro 2.

  Answered 6 years ago by Vega

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Q: QuestionAre these battery powered, their range, etc?

Asked 6 years ago by Anonymous.

• A:Answer The expected battery life for Arlo Pro 3 cameras is approximately 3-6 months with average use as detailed here: https://kb.arlo.com/1202753. We also want to mention that there are three ways in which your Arlo Pro 3 camera may be powered : (1.) Rechargeable battery (included) (2.) Outdoor Magnetic Charging Cable (sold separately) and (3.) Solar Panel Charger (sold separately). Learn more about optimizing your Arlo Ultra camera’s battery life here: https://kb.arlo.com/291. Learn more about Arlo Pro 3 here: https://community.arlo.com/t5/Arlo-Pro-3/Introducing-Arlo-Pro-3-FAQ-amp-Resources/td-p/1727506. ^KN

  Answered 6 years ago by ArloTeam

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Q: QuestionDo you have to buy a smart hub to use this camera?

Asked 6 years ago by Patf.

• A:Answer With any arlo pro, pro 2, pro 3 and ultra you require a base station. The smart hub or Vbm4540 is the base station for the arlo pro 3. Is the one I prefer. It has access to local storage I use the max external hard rice allowed 2 tb. Other wise you will need to purchase or pay for the cloud storage and smart notifications. Arlo pro 3 and ultra does not offer the 7 day free cloud storage the pro 2 offers. Do your own research in the arlo website and community forum.

  Answered 6 years ago by Vega

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Q: QuestionDoes this camera use the same battery as the Arlo 2? I just need 1 add on camera and have back up batteries and the dual battery charger.

Asked 5 years ago by crazytupperwaremom.

This question was asked about the related product: Arlo - Pro 3 Indoor/Outdoor 2K HDR Wire Free Security Camera (Add on Camera) - Black

• A:Answer It does not use the same battery as the Arlo 2! I had to purchase a dual charger.

  Answered 5 years ago by mshamblin

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Q: Questiondoes this camera have zoom

Asked 1 year ago by Shae.

Q: QuestionDoes this camera work with the original Netgear base station VM3000?

Asked 4 years ago by Rich.

• A:Answer No, it does not. To learn which Arlo base station/SmartHub works with certain Arlo camera models, please check this article : https://kb.arlo.com/000062284/. ^RM

  Answered 4 years ago by Arlo Team

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Q: Questioncan I add this to my Arlo pro 2 and still have this camera use the 7 day free icloud video backup service too?

Asked 5 years ago by JJJJ.

This question was asked about the related product: Arlo - Pro 3 Indoor/Outdoor 2K HDR Wire Free Security Camera (Add on Camera) - Black

• A:Answer The Arlo Pro 3 camera does not come with free 7-day cloud recording. However it comes with a free Arlo Smart trial. When the trial expires, you have the option to purchase an Arlo Smart subscription. Without an Arlo Smart subscription, you can still add up to 5 cameras to your Arlo account, live stream, and receive motion and audio notifications. ^RM

  Answered 5 years ago by ArloTeam

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Q: QuestionDoes this connect to cellular data signal or WiFi only?

Asked 5 years ago by Ellen.

• A:Answer Wifi

  Answered 5 years ago by Bubby

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Q: QuestionWhat is the max range that it will detect motion?

Asked 5 years ago by stepwalker.

• A:Answer Based on Arlo Website the maximum range for Arlo Pro is 23 feet. You also have an option is called Activity Zones in camera setting which Allow you to create multi zones that camera can detect a person or animal. I hope this help.

  Answered 5 years ago by MehdiVerified Purchase

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Q: QuestionCan the cable be used outdoors?

Asked 5 years ago by Geekwannabe.

This question was asked about the related product: Arlo - Pro 3 Indoor/Outdoor 2K HDR Wire Free Security Camera (Add on Camera) - Black

• A:Answer Yes, they are weatherproof.

  Answered 5 years ago by DylannotbobVerified Purchase

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Q: QuestionWhat is the length of the charging cable?

Asked 5 years ago by Geekwannabe.

This question was asked about the related product: Arlo - Pro 3 Indoor/Outdoor 2K HDR Wire Free Security Camera (Add on Camera) - Black

• A:Answer Three foot

  Answered 5 years ago by mshamblin

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Q: QuestionWill this camera work with vmb3500

Asked 5 years ago by Mardy.

• A:Answer Yes you can connect the camera straight to WiFi

  Answered 4 years ago by PaulVerified Purchase

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Q: QuestionHow many cameras are included

Asked 5 years ago by Mon.

• A:Answer 2

  Answered 5 years ago by advarVerified Purchase

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Q: QuestionCan the camera be operated at night without a spotlight? I want to view wildlife and do not want to scare them off.

Asked 5 years ago by Brown.

This question was asked about the related product: Arlo - Pro 3 Indoor/Outdoor 2K HDR Wire Free Security Camera (Add on Camera) - Black

• A:Answer Doubtful you would be able to see at night without light on. Would not recommend this camera for wildlife.

  Answered 5 years ago by Averagejoe

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Q: QuestionDo I have to subscribe to Arlo’s service to use the spotlight and 2-way audio features?

Asked 5 years ago by Becky.

• A:Answer You have to be a subscriber but you can get the free monthly subscription but that gives u less recordings.

  Answered 5 years ago by KevyoVerified Purchase

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Q: QuestionI have a 720 system, are the 1020 cameras compatible

Asked 6 years ago by Tim.

• A:Answer Not compatible due to 4K much higher data rate flow.

  Answered 6 years ago by AMBIE

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