Questions & Answers

Q: QuestionThe Black Friday ad (https://www.bestbuy.com/site/black-friday/pc-gaming-ad/pcmcat1568908420641.c?id=pcmcat1568908420641) shows it at $899 but when you click it the price rises to $1399.

Asked 6 years ago by 85lirio.

Q: QuestionDoes this model have the keystone?

Asked 6 years ago by Jesse.

• A:Answer This model does not have a Keystone.

  Answered 6 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI see no webcam. Am I missing something? Was hoping to avoid a nose cam, but I dont see one anywhere on this machine in the pictures.

Asked 6 years ago by Bestbuyer.

• A:Answer No, it doesn't come with a built-in camera.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs it a refurbished model ? Or a original one?

Asked 6 years ago by Hrzzzh.

• A:Answer It's an original one.

  Answered 6 years ago by CommunityAnswer

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this be a good laptop for photo editing in LIghtroom ?

Asked 6 years ago by Michelle.

• A:Answer No, the screen at best would be 98% sRGB, but I seriously doubt they even put that model in it... I'll try to test it this weekend to get the actual color gamut coverage, but right now I'm leaning towards no.

  Answered 6 years ago by Realist

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this have an ethernet port?

Asked 6 years ago by Manny.

• A:Answer Yes

  Answered 6 years ago by Phillip

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow bright is the screen in terms of nits?

Asked 6 years ago by LoveMeSomeBestBuy.

• A:Answer 250 according to Asus Support, so yeah garbage.

  Answered 6 years ago by Realist

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDose the logo on the lid light up?

Asked 6 years ago by Turtleboy8388.

• A:Answer No, it does not.

  Answered 6 years ago by Brandon

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan it fit in a bag pack easily?

Asked 6 years ago by Anonymous.

• A:Answer Yes get bag 17.3 and it would fit

  Answered 6 years ago by Zeroxa

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThere is no 60 Hz panel for given in the Screenshot.What model is this?

Asked 6 years ago by FROST.

• A:Answer This is the model# G731GU-BI7N9 laptop with a 60Hz refresh rate display.

  Answered 6 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat kind of material is the body of the computer?

Asked 6 years ago by TUFTEACHER.

• A:Answer All plastic except fan system.

  Answered 6 years ago by bamba

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the GPU full 1660 ti or max q?

Asked 6 years ago by Someguy.

• A:Answer This 1660ti is not a Max Q model.

  Answered 6 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionThe ASUS website says the ROG STRIX SCAR III and the ROG STRIX G with the GU models have at least 120Hz display. Why is this different, and what is the specific model? Even this page has conflicting information.

Asked 6 years ago by noobmaster.

• A:Answer This Asus tech needs to post some white papers, before Best Buy ends up with a butt load of returns!

  Answered 6 years ago by Realist

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionROG Strix G or ROG Strix SCAR III? The website says it is ROG Strix SCAR III, however it has no keystone slot shown in all the figures, is it ROG Strix G series? And what is the material used, plastic or metal? Thanks.

Asked 6 years ago by CretaCater.

• A:Answer This model is the ROG Strix Scar III G731GU-BI7N9. It is constructed with metal and plastic.

  Answered 6 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe description says RGB keyboard but the pictures only show red. Can the keyboard change colors?

Asked 6 years ago by justin.

• A:Answer Yes, the keyboard can be set to cycle through different colors using ASUS Aura Core.

  Answered 6 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionDetails about the monitor pls? What is the refresh rate of this monitor?

Asked 6 years ago by Giko.

• A:Answer This model has a 60Hz refresh rate display.

  Answered 6 years ago by ASUS Answers

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionCan a 2tb hdd be added in addition to the 512 ssd ?

Asked 6 years ago by johnf.

• A:Answer No, we recommend that you add a 2.5' 1TB SSHD.

  Answered 6 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere can I get a charger exactly like the one that it comes with? Cause mine broke during a cross-state movement and I can’t seem to find where to get another.

Asked 5 years ago by Gamesmack.

• A:Answer Please reach out to our EShop support line for assistance with locating the correct charger for your unit https://store.asus.com/us/

  Answered 5 years ago by ASUS Answers

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionIs this keyed for Kensington? I just had an ASUS stolen from me. The one I'm borrowing has the K Lock slot. Does this one?

Asked 5 years ago by researcher.

• A:Answer I am the person who asked this question. I just picked up the laptop this evening and NO it does not have a slot for a K lock! RETURNING. My last laptop was taken from me in a violent assault at a coffee shop and I'm not taking the chance that someone else is going to walk away with this one. Too bad. I would never have purchased it if I had not received an incorrect answer from ASUS.

  Answered 5 years ago by researcher

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)