Questions & Answers

Q: QuestionWhat is the max refresh rate of the video output to an external monitor? Will it have to got TB4 to DP 2.1?

Asked 3 months ago by Jason.

• A:Answer 120hz

  Answered 3 weeks ago by JuanMariscalVerified Purchase

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Q: QuestionDoes this model come with Win11 Home or Win11 Pro?

Asked 4 months ago by Toro66.

• A:Answer This laptop model comes with Windows 11 Home.

  Answered 4 months ago by ASUS Answers

  
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Q: Questioncan someone pls tell the shipping box dimensions and the weight?

Asked 4 months ago by Ibra.

• A:Answer This laptop model's shipping box dimensions is: 21.2" x 3.9" x 12.3" inches and the box weight is: 11.29 lbs.

  Answered 4 months ago by ASUS Answers

  
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Q: QuestionWhat type of charger does have? And where to get it?

Asked 5 months ago by Can.

• A:Answer The charger, or AC adapter, that came with this laptop model is: Rectangle Conn, 200W AC Adapter, Output: 20V DC, 10A, 200W, Input: 100-240V AC, 50/60Hz universal. You can purchase it from Best Buy or from the ASUS Store.

  Answered 5 months ago by ASUS Answers

  
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Q: QuestionHow many chargers are included and what are their wattages?

Asked 6 months ago by AngelT.

• A:Answer This laptop comes with only one 200 watts AC adapter or charger.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionIs it VR ready?

Asked 6 months ago by Avilicious.

• A:Answer Yes, the ASUS GA403WR is VR-ready.

  Answered 6 months ago by ASUS Answers

  
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Q: QuestionIs 1T enough for big games ?

Asked 7 months ago by Anonymous.

• A:Answer Yes, the 1TB SSD in the ASUS GA403WR provides ample space for large games.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionDoes this have a micro sd reader?

Asked 7 months ago by Abab.

• A:Answer The ASUS GA403WR includes a microSD card reader (UHS-II), allowing for high-speed data transfer and convenient access to microSD storage.

  Answered 7 months ago by ASUS Answers

  
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Q: QuestionDoes the Zephyrus G14 have any AI integrated features, or an app to help with productivity and battery life? I'm talking about something that senses when your gaming or when your not and turns the graphics on and off.

Asked 8 months ago by MrMatt.

• A:Answer Yes it does. Download G-helper and there are multiple guides online for maximizing battery life, it has all of the capabilities you need

  Answered 7 months ago by JustinBVerified Purchase

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Q: QuestionDoes it come with a sleeve and a gaming mouse?

Asked 8 months ago by Anonymous.

• A:Answer No, but the box is pretty easy to transport

  Answered 7 months ago by JustinBVerified Purchase

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Q: QuestionWhat laptop docking station or hub work well with the zephyrus?

Asked 8 months ago by Sinner.

• A:Answer Anything with displayport on USB-C, honestly. I have a Thunderbolt 5 dock and this works fantastic.

  Answered 8 months ago by TimothyJVerified Purchase

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Q: QuestionHi, is this product covered under global warranty?

Asked 9 months ago by Shubham.

• A:Answer No, this laptop model is covered under a local warranty.

  Answered 8 months ago by ASUS Answers

  
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Q: QuestionWhen will this computer be available in the US Best Buy stores?

Asked 9 months ago by H.

• A:Answer I ordered one yesterday which was Saturday and its supposed to be here by Tuesday.

  Answered 8 months ago by Benny

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Q: QuestionWhen will this laptop be Available again?

Asked 9 months ago by jacob.

• A:Answer Thank you for your inquiry. For details regarding sales promotions, discounts, or product availability, we recommend contacting Best Buy customer service at 866-501-9356.

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionIs there any stock?or more sell plan?

Asked 9 months ago by Sdd.

• A:Answer Thank you for your inquiry. For details regarding sales promotions, discounts, or product availability, we recommend contacting Best Buy customer service at 866-501-9356.

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionWhen is this product expected to be restocked?

Asked 9 months ago by Restock.

• A:Answer Thank you for your inquiry. For details regarding sales promotions, discounts, or product availability, we recommend contacting Best Buy customer service at 866-501-9356.

  Answered 9 months ago by ASUS Answers

  
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Q: QuestionHow many charging cords does this come with, and does it come with a case.

Asked 10 months ago by Pooter.

• A:Answer The ASUS GA403WR sold by Best Buy typically includes one charging cord along with the power adapter, user manual, and warranty documentation. However, it does not appear to come with a case.

  Answered 10 months ago by ASUS Answers

  
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Q: QuestionWhen it will be available to purchase in bestbuy e-shop ?

Asked 10 months ago by Anonymous.

Q: Questionhow can you be sold out i never got notified for pre order

Asked 10 months ago by tiggergt82.