Questions & Answers
Your price for this item is $209.99
- Answer We plugged this external monitor into a USB-C port using the USB-C to USB 3 adapter on a MacBook Air. It was recognized immediately and worked without any problem. If your MacBook Pro has a USB 3.0 port you should have no issues, you can confirm whether you have USB 3.0 by going to "About This Mac", "System Report", "Hardware", "USB" and then if necessary, scroll down in the "USB Device Tree" window to see which ports are available. "USB 2.0 Bus" is likely shown first, with "USB 3.0 Bus" at the bottom, depending on the age of your computer. This display is excellent for our application!
QuestionWill this connect to my MacBook Air (2017). It apparently has a Thunderbolt 2 port and two USB ports. When I look under "About this mac" it says I have a USB 3.o bus and below that it says I have a USB 2.0 hub. Is hub the same as a port?
- Answer My wife has the 2015 MacBook Air, they're pretty much the same. The portable monitor comes with an adapter so you'll be able to plug it in to either of your USB ports (Preferably USB 3 since it has a higher transfer rate, although I think the 17 model has two USB 3 ports). You will have to download a driver on your Mac to use the monitor. Its pretty quick and easy. Just go to the Asus site and search for you monitors model number. You should find the driver there. I have a Mac book pro and the monitor works without the driver. Hope this helps :)
QuestionHas anyone has success hooking it up with an Android phone? I tried, get it to power on but displays a 'no input detected' message
- Answer The screen will not work with an Android phone.
QuestionWill this work with the following machines and will additional cables need to be purchased: Dell Latitude 5490 and Lenovo Yoga C940 ?
- Answer This monitor require a USB-C video input. Based on the tech specs available, both of those models appear to support USB-C video output. No additional cables would be required.
QuestionDoes this work with a Lenovo X390 Thinkpad? Do you need to buy special cables or does the cable needed come with the monitor?
- Answer Yes, this model will support Lenovo X390 Thinkpad. This model comes with cable needed come with the monitor.
QuestionWould this work with a wireless keyboard? I want to connect this to my laptop, close it and use this as my main monitor for home office. Laptop monitor is 13 inches so looking for a bigger screen.
- Answer Yes, you can connect a wireless keyboard to this model.
QuestionHow is the response time in terms of hovering the mouse pointer on this one? I have seen some that are too laggy and almost unisable when working with docs
- Answer I have had it two weeks and the mouse response is almost instaneous. Two of my comrades have bought it and report the same. SOME devices do no have the DP Alt Mode driver (iPads etc) and that creates problems of course.
QuestionHello, I have a few questions: 1) would I be able to plug 2 of those screens onto that laptop: https://www.dell.com/support/kbdoc/en-us/000125412/latitude-7380-visual-guide-to-your-computer 2) Do I need any sort of adaptor or extra cable cable Thanks
- Answer One via the display port/usb c should work fine. As for the second screen, I don’t know if that laptop has a powerful enough video card to drive two external displays and the main screen. In theory the second USB port could be used. The screen comes with USB C cable with a type A adapter.
QuestionDoes it work with a Surface Pro?
- Answer Seems to work with any computer with working USB 3 ports. The port needs to supply both power and signal. It works on my HP and Dell with windows 10. Should work on the Surface. The setup was very easy out of the box and they even provided an adapter to convert from USB-C to USB 3. Picture is sharp and clear. I have mine set up so I see all the parties in Zoom meetings on the monitor which leaves the main computer to share data. I would recommend this monitor to others
- Answer Yes, this model will work with a USB A 2.0.