Questions & Answers

Name: August - HomeKit Bluetooth Deadbolt Retrofit Smart Lock - Gray
Brand: August
SKU: 4640900
Price: 149.99 USD
Rating: 4.2 (800 reviews)

August - HomeKit Bluetooth Deadbolt Retrofit Smart Lock - Gray

Model:: AUG-HK-GRAY; |
SKU:: 4640900

User rating, 4.2 out of 5 stars with 800 reviews.

Highly rated by customers for:

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Page Showing 41-58 of 58 questions

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QuestionDoes this item require the August Connect adapter to connect it to Xfinity Home and be controlled via the Xfinity Home App?
Asked 8 years ago by HoustonHomeOwner.
- Answer Yes, that is correct.
  Answered 8 years ago by Slim
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QuestionCan you use this with a double deadbolt door?
Asked 8 years ago by Sally.
- Answer Do you mean double cylinder? The August lock only works on single cylinder deadbolts.
  Answered 7 years ago by bzm3j81
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QuestionWho installs these locks? Who is an expert to explain everything needed for installation and use
Asked 8 years ago by Smf.
- Answer it’s a self instillation. very simple. there are instruction videos in the website. all you need is a screw driver.
  Answered 8 years ago by SpotZ
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QuestionCan you purchase multiply locks and connect Through the same app and have different settings for each lock. What the distances the phone has to be before the lock unlocks
Asked 9 years ago by Danny.
- Answer yes I have multiple locks setup via the Apple TV 4 and it works but sometimes theres is a delay but it works.
  Answered 7 years ago by TommySimmons
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QuestionHow many smart phones can moniter this device?
Asked 9 years ago by Phaze.
- Answer I have 3. I believe you can have an unlimited number.
  Answered 8 years ago by 2MuchData
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QuestionWhat do you do when you have a double dead bolt such that the pins internal to the deadbolt are too short to reach the August pins?
Asked 9 years ago by Mulligan.
- Answer Replace the deadbolt. I ran into same issue in a Schledge deadbolt - though listed as compatible. It was bot due to a short piece on either side. Not one piece. I changed out deadbolts off a different door (takes 2 minutes). Just make sure your plastic bit is on the August or the stick on rear when you go to put lock on or the "wings" won't tighten.
  Answered 7 years ago by Lexy
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QuestionIs this lock compatible with Echo from Amazon?
Asked 9 years ago by MW.
- Answer Yes, you just have to enable the action within the Alexa app. When you check, you say "Alexa ask August is my door locked, or Alexa ask August my locks status". She will tell you the status, lock the door for you, but she will not unlock the lock.....security features. Hope I helped
  Answered 8 years ago by Slim
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QuestionI live in a condo building. My door automatically locks when closed. Can this device be used as a replacement? Thank you!
Asked 9 years ago by Cassidy.
- Answer It replaces the top dead bolt lock only.. the bottom lock set must be unlocked for it to work..
  Answered 8 years ago by Random
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QuestionDoes this integrate with my home alarm system? (i.e. can it turn off and on my alarm when the door is unlocked and locked remotely)?
Asked 9 years ago by Anonymous.
- Answer No, but if you use IFTTT or HomeAssistant.io maybe so.
  Answered 7 years ago by TommySimmons
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QuestionYou did not answer my whole question?I don't have a deadbolt but a keyless entry keypad outside. Will it still work? Silver will not match, do you have it in Bronze?
Asked 9 years ago by Mike6086.
- Answer There is no bronze I've seen. If you don't have a regular deadbolt, this is of no use to you.
  Answered 8 years ago by JPRN
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QuestionIs this compatible with Android? Does it require a deadbolt? What brands is it compatible with?
Asked 9 years ago by Mike6086.
- Answer Yes, Yes, and http://support.august.com/customer/portal/articles/2156679-deadbolt-compatibility?b_id=10917
  Answered 9 years ago by m1m1
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QuestionCan you change the battery?
Asked 9 years ago by Eve.
- Answer Yes you can and it's very easy and requires no tools. Just the quick release that you attach the lock with. It probably takes 5 minutes...Although I haven't had to change mine yet.
  Answered 8 years ago by Slim
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QuestionDoes this one have Nest integration?
Asked 9 years ago by Four0Seven.
- Answer no ...
  Answered 8 years ago by robjmarks
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QuestionI preorder this item which your company website said it was available today my bestbuy preorder status changed from not available to backordered ? At this same very time what gives ? When can I receive my preorder that says its processing
Asked 9 years ago by Tony.
- Answer There’s a high demand for this item due to a price lowering of $50 bucks
  Answered 7 years ago by 1eyejack
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QuestionIf using the August connect with Auto Unlock, will the door open if I merely drive by my house?
Asked 7 years ago by Augustlockquestion.
- Answer It depends. The auto-unlock feature utilizes a geofence of your location as well as a Bluetooth connection to determine if you are home. If you drive by close enough it may unlock. However, you can receive notifications whenever the door unlocks and you can simply lock the door via the app again if you need!
  Answered 7 years ago by Brian
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QuestionIs this the newest version of this lock?
Asked 8 years ago by CuriousGeorge.
- Answer Yes
  Answered 8 years ago by IMinionlayer
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QuestionWhen will this finally be available? Best Buy site indicates we can receive by April 25...but the August website says 3-6 weeks.
Asked 9 years ago by BDre.
- Answer you should have it already
  Answered 8 years ago by robjmarks
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QuestionSo, it locks when you leave, and unlocks when you arrive. What does it do once you're inside your house? Does it know that you're inside, and automatically locks the deadbolt, or does it do nothing because you are still within bluetooth range?
Asked 9 years ago by Tim.
- Answer No this lock does not work like "Lockitron". It will lock on a certain and preset amount of time you adjust and set yourself. It will not auto lock per your location or movement although will lock with a preset amount of time you set. Although, the auto-unlock is working perfectly! And we love it
  Answered 8 years ago by Skiman2311
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Showing 41-58 of 58 questions

Questions & Answers

August - HomeKit Bluetooth Deadbolt Retrofit Smart Lock - Gray

Q: QuestionDoes this item require the August Connect adapter to connect it to Xfinity Home and be controlled via the Xfinity Home App?

Q: QuestionCan you use this with a double deadbolt door?

Q: QuestionWho installs these locks? Who is an expert to explain everything needed for installation and use

Q: QuestionCan you purchase multiply locks and connect Through the same app and have different settings for each lock. What the distances the phone has to be before the lock unlocks

Q: QuestionHow many smart phones can moniter this device?

Q: QuestionWhat do you do when you have a double dead bolt such that the pins internal to the deadbolt are too short to reach the August pins?

Q: QuestionIs this lock compatible with Echo from Amazon?

Q: QuestionI live in a condo building. My door automatically locks when closed. Can this device be used as a replacement? Thank you!

Q: QuestionDoes this integrate with my home alarm system? (i.e. can it turn off and on my alarm when the door is unlocked and locked remotely)?

Q: QuestionYou did not answer my whole question?I don't have a deadbolt but a keyless entry keypad outside. Will it still work? Silver will not match, do you have it in Bronze?

Q: QuestionIs this compatible with Android? Does it require a deadbolt? What brands is it compatible with?

Q: QuestionCan you change the battery?

Q: QuestionDoes this one have Nest integration?

Q: QuestionI preorder this item which your company website said it was available today my bestbuy preorder status changed from not available to backordered ? At this same very time what gives ? When can I receive my preorder that says its processing

Q: QuestionIf using the August connect with Auto Unlock, will the door open if I merely drive by my house?

Q: QuestionIs this the newest version of this lock?

Q: QuestionWhen will this finally be available? Best Buy site indicates we can receive by April 25...but the August website says 3-6 weeks.

Q: QuestionSo, it locks when you leave, and unlocks when you arrive. What does it do once you're inside your house? Does it know that you're inside, and automatically locks the deadbolt, or does it do nothing because you are still within bluetooth range?

QuestionDoes this item require the August Connect adapter to connect it to Xfinity Home and be controlled via the Xfinity Home App?

QuestionCan you use this with a double deadbolt door?

QuestionWho installs these locks? Who is an expert to explain everything needed for installation and use

QuestionCan you purchase multiply locks and connect Through the same app and have different settings for each lock. What the distances the phone has to be before the lock unlocks

QuestionHow many smart phones can moniter this device?

QuestionWhat do you do when you have a double dead bolt such that the pins internal to the deadbolt are too short to reach the August pins?

QuestionIs this lock compatible with Echo from Amazon?

QuestionI live in a condo building. My door automatically locks when closed. Can this device be used as a replacement? Thank you!

QuestionDoes this integrate with my home alarm system? (i.e. can it turn off and on my alarm when the door is unlocked and locked remotely)?

QuestionYou did not answer my whole question?I don't have a deadbolt but a keyless entry keypad outside. Will it still work? Silver will not match, do you have it in Bronze?

QuestionIs this compatible with Android? Does it require a deadbolt? What brands is it compatible with?

QuestionCan you change the battery?

QuestionDoes this one have Nest integration?

QuestionI preorder this item which your company website said it was available today my bestbuy preorder status changed from not available to backordered ? At this same very time what gives ? When can I receive my preorder that says its processing

QuestionIf using the August connect with Auto Unlock, will the door open if I merely drive by my house?

QuestionIs this the newest version of this lock?

QuestionWhen will this finally be available? Best Buy site indicates we can receive by April 25...but the August website says 3-6 weeks.

QuestionSo, it locks when you leave, and unlocks when you arrive. What does it do once you're inside your house? Does it know that you're inside, and automatically locks the deadbolt, or does it do nothing because you are still within bluetooth range?