Questions & Answers

Q: Questionhow long is the ac adapter

Asked 3 months ago by Megan.

Q: QuestionWhat is the length of the cable that goes between the Best Buy Essentials 7 Port USB Hub and the computer?

Asked 4 months ago by Mike.

• A:Answer The Best Buy Essentials 7-Port USB 2.0 Hub (Model: BE-H7P203) comes with a USB-A to USB-B cable to connect it to your computer. The length of this cable is approximately 3 feet (0.9 meters). If you ever have any questions or need assistance, please don't hesitate to reach out to our Best Buy essentials customer support team at (1-866-597-8427). - Mae | BestBuy Essential Support

  Answered 4 months ago by BestBuyEssentialsSupport Team

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Q: QuestionHOW DOES POWER CORD FOR BE PH24 7AP RELEASE FORKS FOR ELEC OUTLET

Asked 4 months ago by BENDRES.

• A:Answer We're sorry to hear you're having trouble with your Best Buy essentials™ 7-Port USB 2.0 Hub. We'd like to clarify your question. Are you asking how to remove the power cord from the electrical outlet, or how to disconnect the power cord from the hub itself? If you're referring to removing the power cord from the electrical outlet, please make sure to pull from the plug itself, not the cord, to avoid damaging it. If you're referring to disconnecting the power cord from the hub, it should simply pull out. There are no release forks for the power cord connection on this device. If you're still having difficulty, please contact us directly at (1-866-597-8427) for further assistance. - Mae | BestBuy Essential Support

  Answered 4 months ago by BestBuyEssentialsSupport Team

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Q: QuestionDoes the Best Buy essentials™ - 7-Port USB 2.0 Hub - Black get hot? or warm?

Asked 7 months ago by MarilynT.

• A:Answer Maybe just you plug 7 port to charge in the same time is warm . Is good and safe... I used for 6. Month

  Answered 7 months ago by JoelPVerified Purchase

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Q: Questionon a cruise ship i want to plug this into another USB outlet to give me xtra outlets to plug into . Will this work like this?

Asked 11 months ago by BigB.

• A:Answer It should!

  Answered 11 months ago by BobPVerified Purchase

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Q: QuestionWILL IT WORK ON WINDOWS 11 DESKTOP COMPUTORS

Asked 1 year ago by Anonymous.

• A:Answer Yes

  Answered 11 months ago by AndrewVerified Purchase

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Q: QuestionThis product comes with a power adapter. Are there any specs available about the size of the tip [the part of the wire which is plugged into the hub to power it] required if I want to replace the power adapter with another one with a longer cord.

Asked 1 year ago by shay118.

• A:Answer Based on pretty rough measurements and standards, it seems to use the Type E (3.4mm outer, 1.3mm inner) barrel connector. The power plug has an output of 5V 4A.

  Answered 9 months ago by MitchellFVerified Purchase

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Q: QuestionWhen using this product with a docking station, but plugged directly into my laptop, do I still need the power cable? It seems redundant.

Asked 1 year ago by ItsInTheBag.

• A:Answer The power supply is it necessary...

  Answered 7 months ago by JoelPVerified Purchase

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Q: QuestionI’ve bought two of these devices and there is power going from the computer to the device, but the computer isn’t recognizing any movement from my mouse or taking input from my keyboard. Can you send the link to download the device driver?

Asked 1 year ago by DeviceDriver.

• A:Answer Hi DeviceDriver! I'm sorry to hear that you're having trouble with your devices. Since the issue seems to be related to drivers, it's best to contact customer care at 1-888-237-8289 for further assistance. They may be able to provide you with the necessary driver download link or help troubleshoot the issue. JC | BestBuy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-7-port-usb-2-0-hub-black/6453993.p?skuId=6453993

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: Questionwhy does this hub need power to work? My only hub just plugs and plays through the usb. It's power comes from the computer

Asked 1 year ago by me.

• A:Answer Hi Me! It is designed by the engineering team that way to provide sufficient power to all seven ports simultaneously, ensuring optimal performance and preventing potential issues such as lack of power or connectivity issues. JC | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-7-port-usb-2-0-hub-black/6453993.p?skuId=6453993

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionDoes this give a fast charge?

Asked 1 year ago by Anonymous.

• A:Answer USB 2.0 can deliver a maximum power of 2.5 W (5V @ 0.5A), and "fast charging" is usually 15 W or higher, so it won't give a fast charge.

  Answered 9 months ago by MitchellFVerified Purchase

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Q: QuestionHow long is the AC power cord ?

Asked 1 year ago by merlin5674.

• A:Answer Hi merlin5674! We appreciate your interest in our Best Buy essentials™ - 7-Port USB 2.0 Hub - Black. Thus, the AC power cord is 2.9ft long. Hope you find this helpful. |Angelica| Best Buy Essentials Support| https://www.bestbuy.com/site/best-buy-essentials-7-port-usb-2-0-hub-black/6453993.p?skuId=6453993

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionWhat USB's will this support? Will it support thunderbolt and/or lightning?

Asked 2 years ago by Ellen.

• A:Answer Possibly, as long as the cord has a usb 2.0(pictured) connector it will work. The 2nd picture is a lightning cable that will work

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes this support 240V power input while traveling internationally? Just curious if it is rated 110V-240V.

Asked 2 years ago by Venkat.

• A:Answer Yes

  Answered 1 year ago by WilliamBVerified Purchase

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Q: QuestionWill this 7- Port USB 2.0 hub work for LED signs i just want to plug in to wall outlet for powering the hub

Asked 2 years ago by Scottd953.

• A:Answer Yeah they should, I’m using it for the light strip on my desk

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionDoes the USB Hub have to plpugged into an outlet or can it be just connected to your computer and still operate? Does the Hub need to be plugged into an electrical outlet to supply power or can it be plugged only into your laptop?

Asked 2 years ago by Charger.

• A:Answer No it has to be plugged in. The cord is pretty long so no need to worry about it as long as a power outlet is nearby.

  Answered 1 year ago by Tlep07156

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Q: QuestionHas anyone tried using it on a PS4 for extra port? Does it work? Help!

Asked 2 years ago by Keviichan.

• A:Answer It would, but with a quick google search, it says that only up to 5 devices can be charged (so therefore up to 5 devices can be utilized) on the PS4. So however many USB ports the PS4 has already, you can only get up to 5 at the most. Therefore, you should look at a smaller sized USB port hub unless you have any other reasons for potential usage. You should probably look into USB 3.0 port hubs as well depending on what your intended use is for.

  Answered 1 year ago by JordanVerified Purchase

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Q: QuestionWhen disconnecting, do I still have to do the 'safely remove hardware & eject media' for each device that's connected to the hub? Or do I have to do that just one time for the hub itself?

Asked 2 years ago by Wondering.

• A:Answer No you can safely remove the hub and it will eject the media and stuff that in it

  Answered 1 year ago by Tlep07156

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Q: QuestionDoes it work with Windows 11?

Asked 2 years ago by Anonymouse.

• A:Answer Yes it does. And it does so flawlessly with good transfer rate. I think that's what the power assist helps with.

  Answered 2 years ago by WalterSVerified Purchase

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