Questions & Answers

Q: QuestionDoes this Best Buy essentials adapter require any special setup for Windows computers?

• A:Answer This adapter offers plug-and-play functionality for Windows computers with Windows 10 updates installed.

Q: QuestionIs this USB adapter compatible with older computers?

• A:Answer Yes, this adapter is backward compatible with USB 2.0, allowing you to use it with older computers.

Q: QuestionDoes this adapter work with macOS?

• A:Answer Yes, this adapter is compatible with macOS versions 10.12 through 11.4.

Q: QuestionAre Best Buy essentials products designed to be budget-friendly?

• A:Answer Yes, Best Buy essentials products are designed to make your life easier at a great price.

Q: QuestionHow long is the cord on this adapter?

• A:Answer The adapter has a 3-inch cord attached to it.

Q: QuestionWhat is the maximum resolution supported by this adapter?

• A:Answer This adapter supports a maximum resolution of 2048 x 1152 at 60Hz.

Q: QuestionDid not come with a driver. Download is empty folder with Mac Related files, and not even Mac driver. Need windows driver-you are not offering win. driver. Device will not work without windows driver. This is false dealing and will be reported to NYAG

Asked 2 years ago by James.

• A:Answer After you plug in the adapter, go to windows update. Click on check for updates and when it's finished checking click on view optional updates. Click on driver updates and you should see one for the USB/VGA adapter. Click to install it. The driver is from Magic Control Technology.

  Answered 2 years ago by RoadriderVerified Purchase

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Q: QuestionWhere is overview section?

Asked 1 year ago by Bobs.

• A:Answer Hi Bob, it seems there isn’t an overview available for the Best Buy Essentials™ USB to VGA Adapter. However, if you’re looking for more information about the product, you might want to check the features or specifications sections. Patricia | Best Buy Essentials Support https://www.bestbuy.com/site/best-buy-essentials-usb-to-vga-adapter-white/6451324.p?skuId=6451324

  Answered 1 year ago by BestBuyEssentialsSupport Team

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Q: QuestionDoes it work on computers running Linux?

Asked 2 years ago by HenriOCK.

• A:Answer Hi HenriOCK, Thank you for your interest on our product Best Buy essentials™ - USB to VGA Adapter - White. Yes, as long as your Linux is updated if not you would have to download the firmware of the device manually so that it will recognize the Adapter. Jona | Best Buy essentials™ Support. https://www.bestbuy.com/site/best-buy-essentials-usb-to-vga-adapter-white/6451324.p?skuId=6451324

  Answered 1 year ago by Best Buy CustomerSupport

  
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Q: QuestionWhy do I only have MAC to choose from when downloading the software?

Asked 2 years ago by Dale.

• A:Answer same here. 1 year later. no windows plug and play. no windows driver at best buy link. support could not help either.

  Answered 1 year ago by HHreview

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