Questions & Answers

18 Questions & 64 Answers
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  • Question
    difference between model #1806 and model #1940 and #3IN1 ? what is the latest model? thank you for reply   (2 Answers)

    By CICI August 3, 2016.

    Answers
    • Best 
      Answer

      Hi Cici - the 1806 is the newest of all three machines, the 31N1 is the oldest. The 31N1 uses a water filter and has a smaller foot compared to both PowerFresh machines. The 1806 is a newer version of the PowerFresh with some cosmetic changes, a new holder for scent discs, internal water tank, and an improved grout brush.

      By AskBISSELL August 4, 2016.

      • Brand Representative
  • Question
    On the Bissell web site, they recommended washing pads in cold water, no bleach and line dry. If I am using them to clean a floor I need at least hot very hot water to wash. Has anyone had a problem using hot water to wash the pads?   (4 Answers)

    By MBG3 June 19, 2017.

    Answers
    • Best 
      Answer

      I've only used the mop once since I purchased it, but I definitely had to use hot water to wash the pad since it was pretty grimy upon removal. I was almost tempted to run it through the wash cycle once more to thoroughly clean it. I wonder why they advise using cold water when it uses the hot steam to clean.

      By shoppingcec June 19, 2017.

    • Question
      Can you order replacement pads if needed?   (2 Answers)

      By Anonymous September 24, 2016.

      Answers
      • Best 
        Answer

        You sure can! Replacement pads can be purchased directly from BISSELL.

        By AskBISSELL September 26, 2016.

        • Brand Representative
    • Question
      Does this have a hand held with it? TU   (5 Answers)

      By Patti June 28, 2016.

      Answers
      • Best 
        Answer

        This does not have a removable hand held unit. This one has a removable mop head that then turns into a scrub brush on the main handle.

        By Lucydog August 8, 2016.

      • Question
        Is this good for ceramic tile floors ?   (5 Answers)

        By jadam November 2, 2016.

        Answers
        • Best 
          Answer

          It is working on my ceramic tile floors.

          By thecreek December 6, 2016.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Re: PowerFresh® Deluxe Steam Mop | 1806 I have porcelain floors with crevices in the design. Does this machine clean those crevices? I usually have to clean on hands and knees.   (4 Answers)

        By Anonymous December 12, 2016.

        Answers
        • Best 
          Answer

          Yes, the swifter part of the mop is detachable. There is a brush that you would install for cleaning the grout. It is included and works good. And also not hard to change attachments. Maybe 30s to a min to change.

          By Danny December 12, 2016.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Is this particular model safe for hardwood flooring? If so, does it leave streaks?   (3 Answers)

        By Jill November 13, 2016.

        Answers
        • Best 
          Answer

          It does not leave streaks, and it does not leave water behind. It's almost dry immediately. I have wood laminate, but i would use it on wood floors.

          By Florida March 5, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Does this have an attachment to hang it on a wall for storage? If not, what is the best way to store it?   (5 Answers)

        By JR November 10, 2016.

        Answers
        • Best 
          Answer

          Yes, the quick release cord wrap doubles as a loop for hanging. However, the hook you hang it from needs to extend about an inch and a half from the wall to work.

          By Glitch December 26, 2016.

        • Question
          is the cleaning pad washable and reusable???   (5 Answers)

          By moophead September 13, 2016.

          Answers
        • Question
          Is this steam mop compatible with laminate flooring?   (4 Answers)

          By Mop September 12, 2016.

          Answers
          • Best 
            Answer

            Yes it is. I have laminate floors in my house and the mop works perfect on them!

            By Ddot March 1, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member

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