Questions & Answers

Q: QuestionWhat is the cleaning path width of this carpet cleaner?

• A:Answer The cleaning path width is 11 inches.

Q: QuestionWhat is the weight of this carpet cleaner?

• A:Answer This carpet cleaner is lightweight, weighing less than 18 lbs.

Q: QuestionDoes this BISSELL carpet cleaner come with a warranty?

• A:Answer Yes, this carpet cleaner comes with a 5-year warranty on both parts and labor.

Q: QuestionHow long is the cord on this carpet cleaner?

• A:Answer The cord for this carpet cleaner is 25 feet long.

Q: QuestionHow much cleaning solution can the clean water tank hold?

• A:Answer The clean water tank has a capacity of 128 ounces.

Q: QuestionDoes dog hair get tangled up in the brushes?

Asked 2 years ago by Cj.

• A:Answer After less than 2 years of use and routinely cleaning the brush heads. The belt motor has seized and no longer rotating. I can only imagine due to pet hair and tension. While I feel the price is right for the machine, I question if it should last longer than two years with regular use and cleaning of machine. If I order again I will be buying the extended warranty. Threw it in the trash.

  Answered 1 year ago by Nowater

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Q: QuestionWhy does the suction stop when the dirty water reservoir is only 1/3 full?

Asked 2 years ago by PG.

• A:Answer Because one of the few flaws with this machine is when you lean handle back, to use it. Water reaches the full mark when it is only 1/3 full. Another is it could sometimes use some extra weight in front right above the brushes, depending on your carpet. One way to get the suction to work a little longer is to lift the handle a little higher if you can. That also helps a little with the weight on the front.

  Answered 2 years ago by MsTony

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Q: QuestionI have a jute area rug 9x12. can i clean it using this carpet cleaner? is there some way to turn the beater bar off so it can clean the rug?

Asked 1 year ago by cowbuyer.

• A:Answer Used ob my area rug no problem. Just wouldn't on a shag one.

  Answered 1 year ago by CatherineYVerified Purchase

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Q: QuestionCan this product create mold if the carpet is not dried so early?

Asked 2 years ago by Mel.

• A:Answer No; it has cleaning chemicals and it can take up to 8 hrs to dry on deep clean. Mold requires days of wet areas and a specific humidity and temperature. If you’re concerned just turn on a ceiling fan.

  Answered 1 year ago by StephenW

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Q: QuestionHow do you get the handle out of the vacuum cleaner?

Asked 2 years ago by Annie.

• A:Answer Look it up on YouTube - you need a flat screwdriver to pop it off after you take the screw out of the back and the "cord holding bracket". YouTube is great, I just had to remove it and the video is way better than anyone can explain.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes it vacuum and wash at the same time? Or I need to vacuum first then use this machine to wash the carpet?

Asked 1 year ago by Chi.

• A:Answer Although it does technically vacuum while it’s cleaning. It would be better to vacuum the area first with normal vacuum and then proceed to clean. Reason being is the internal components (pipes, tubes and pump) are sensitive to clogging if bigger pieces of debris are picked up.

  Answered 1 year ago by NekosankaiVerified Purchase

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Q: QuestionIs there solution made to clean upholstery you can use? ?

Asked 2 years ago by Anonymous.

• A:Answer For any type of stain, I prefer to use any bissell/oxy spray. Most are pre-treater. The absolute best are the ones that are in a spray can. There are some in spray bottles too. They are very good as well. But I've never found anything that works better or faster then the stuff in the can. Any stain spray it. You can scrub some but seldom have to. Come back in a little while it's gone. Can wait for it to dry and vacuum up. Or can use carpet cleaner whenever you wish. (I cleaned up black tattoo ink that had spilled on a large pillow wedge then sat and set for a couple months after someone took the pillow out to the garage, so wouldn't get on anything else). If not stained any of the basic Bissell carpet cleaners will work. For best smelling can use the bissell with febreze or the Bissell with Gain scent to them. They also have cleaning fresh scent boosters you can add. I know one of them was cranberry I don't remember what the other scents were.

  Answered 2 years ago by MsTony

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Q: QuestionCan this cleaner be used on hardwood floors?

Asked 2 years ago by Chas.

• A:Answer I really don't think I would try that. I'd be worried as heck about it scratching it up. The bristles on the brushes are fairly firm. They can tear through a cord, or even heat or melt certain types of carpet. If the carpet is bunched or angled up for a doorway. At least if you set it uneven running right where it angles up. Even if it's just a min, or a few seconds. Trust me on this. LOL. A mistake I won't make twice.

  Answered 2 years ago by MsTony

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Q: QuestionDoes this machine heat the water

Asked 2 years ago by Anonymous.

• A:Answer It keeps the water warm if you put in warm water, it has a heating unit!

  Answered 2 years ago by Samsung75inchVerified Purchase

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Q: QuestionWhat is the warranty ?

Asked 2 days ago by Anonymous.

Q: QuestionDoes the heater heat the water up?

Asked 1 week ago by Eagle101.

Q: QuestionDoes the carpet cleaner pick up allergens in the carpet

Asked 3 months ago by Rozzie.

Q: QuestionCan I take apart for lent/dog hair cleaning after using cleaner if needed?

Asked 4 months ago by Trish.

• A:Answer Easy disassembly for cleaning out material.

  Answered 2 months ago by St537Verified Purchase

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Q: QuestionMy Bissel isnt ducking used all the soap , but it socks when I use hose and attachment whats up?

Asked 5 months ago by Pickles.