Questions & Answers

1-8 of 8 Questions
  • Question
    Is the top rack (for silverware) removable? Seems like many of the reviews indicate that this rack can get in the way of tall and/or wine glasses. Can I remove it and not use it?   (4 Answers)

    By Jeff March 2, 2017.

    Answers
    • Best 
      Answer

      Jeff Yes you can remove the cutlery drawer or lower the upper rack. Upper rack can be adjusted in 3 height positions.

      By Dennis March 2, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Does this dishwasher require soft water only   (5 Answers)

    By Anonymous February 18, 2017.

    Answers
    • Best 
      Answer

      Hi there, thank you for your question. The dishwasher does not require soft water, but it does have a water softener included. Once your dishwasher arrives, you will find a kit inside to check the hardness level of your water. Once you determine the hardness of your water, refer to the manual to understand how to set the dishwasher water softener to get the best results. If your already have a house water softener system, then you do not need to use the water softener in the dishwasher.

      By BoschAppliancesUSA March 3, 2017.

      • Brand Representative
  • Question
    Why is this ADA compliant dishwasher represented as a "tall tub"? It's fine for my non-ADA household, which I bought at a substantially discounted open-box model. But the interior height is about 2 inches shorter than my neighbor's Bosch. Just curious.   (0 Answers)

    By BestBuyBill September 3, 2017.

  • Question
    I have quartz countertop and requires dishwasher to be side mounted. Does this unit come with side mount kit or do I have to buy it separately? Thanks   (1 Answer)

    By Rocker September 3, 2017.

    Answers
    • Answer

      Yes there are holes on the side to secure it, nothing separate needed. We have granite countertops and had to do the same thing.

      By JALJ September 3, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    I have quartz countertop so the dishwasher has to be side mounted. Does this unit come with side mount kit or do I have to buy it? Thanks   (0 Answers)

    By Rocker September 3, 2017.

  • Question
    How thick is the inlet water hose? Existing cutout to pass inlet and drain hoses in my kitchen cabinet are mid-cabinet vs at bottom, so the hose takes up space behind the unit. I want to add hose thickness to unit depth to see if it will fit flush.   (0 Answers)

    By CuriousBuyer July 12, 2017.

  • Question
    From floor to the bottom of our counter is a 33 1/2" opening. Will this model fit in there? Thank you!   (2 Answers)

    By TCF June 22, 2017.

    Answers
    • Answer

      My opening is also 33.5" and it fits but I would have Best Buy confirm that and let them be responsible if it doesn't fit. I was told that the only units that will fit must be ADA Compliant. This unit is. There are not many choices.

      By LakesideDenny June 22, 2017.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    Are all the tines in the bottom rack adjustable?   (2 Answers)

    By Davinci April 19, 2017.

    Answers
    • Answer

      No only the back set are adjustable. The front ones are fixed.

      By JALJ September 3, 2017.

      • Verified Purchaser
      • My Best Buy® Elite Member

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