A:AnswerIf your speaker is either damaged or not producing audio correctly, we'd recommend giving us a call when you are home with the system to work on a solution that suits your needs better than buying a whole new system. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST.
A:AnswerHello cooderbrown,
Glad you asked. If you're looking for a system to provide a surround sound experience from a single soundbar placed in the front of the room, it will be better for you to consider the Bose SoundTouch 120 or SoundTouch 130, each of which have the Bose AdaptIQ system which allows the you to acoustically tune the system to your cave.
A:AnswerHello Jay. Thank you for reaching out. There are a couple of things to try, including changing the battery in the remote and resetting the system but unplugging the power cord for a full minute, then reconnecting power. If those suggestions do not resolve it, we are here to help. Please call us at 800-380-4831 so that we may assist further.
A:AnswerHi Bill,
The CineMate 15 system and Wave Radio are both standalone systems and are not compatible with one another. Thank you for your question.
A:AnswerThis information comes from pages 22-23 in the user manual, which can be found online if you don't have the one that came with the product.
First, you have to program the remote for any of the devices you want to control with the Bose Cinemate 15 remote. (Page 22 in User Manual)
Once you have the remote programmed for your devices, press and hold the [TV] and [CBL-SAT] buttons at the same time for about 10 seconds. They will blink three times. (This process can be repeated to undo.)
Now, when you press the Power button, the TV, DirecTV STB, and Bose Cinemate 15 will all power on and power off at the same time.
Note: If one of the devices doesn't turn on or off, press the corresponding device button and the Source Power button to turn just that device on/off.
A:AnswerNope. It is a self-contained sound bar system with subwoofer. You can connect optical audio out of tv to bose and done. Don’t need receiver or extra speakers. I had 5 Speaker setup with receiver but I hook up this sound bar with sub and I didn’t miss 5 speakers system since then. It is loud enough to fill up 400-500sf room.
A:AnswerThe Bluetooth technology on this system is designed to receive a signal from a mobile device for playing music through the system as opposed to broadcasting a wireless signal to headphones. Thank you for asking for clarification.
