A:AnswerPlease accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US®ion=us&brand=breville with a subject line of BBUS231205-RS-1 . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to [email protected] and include the same information.
A:AnswerThis microwave requires a minimum clearance of 4 inches (10cm) is required between the microwave and any adjacent walls, and a minimum clearance 8 inches (20cm) above the microwave. Not adhering to these requires can cause the unit to malfunction, and to void the warranty.
A:AnswerIt is not recommended that the Breville® BMO850 Smooth Wave™ Microwave be mounted in a cabinet. 4 inches of space on all sides and 8 inches above are recommended for proper ventilation while in operation.
A:AnswerFor all issues, resolutions and troubleshooting, please contact Breville® directly by filling out our web form at https://support.breville.com/s/?language=en_US®ion=us&brand=breville or by calling 866-273-8455.
A:AnswerI'm not quite sure what type of smart sensor you're enquiring about. You can find out more about this microwave through this video: https://youtu.be/oaBNRkaUSrw?si=qOzrYqA-W-EDjVtD
A:AnswerWe are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV2400528BBMR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information.
A:AnswerI would think it would work fine in a cabinet as long as there is room for ventilation. The fan does run after being used to cool down for an odd amount of time
