Questions & Answers

Name: Data Backup or Transfer (In Store)
Brand: Geek Squad®
SKU: 9244711
Price: 99.99 USD
Availability: InStoreOnly
Rating: 4.4 (10502 reviews)

Data Backup or Transfer (In Store)

SKU:: 9244711

User rating, 4.4 out of 5 stars with 10501 reviews.

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QuestionI purchased a computer back in 2015 they transferred my data to the computer and they hooked me all up I bought an external hard drive after a number of years I add a scam problem I took in the external hard drive I had they told me there’s nothing on it
Asked 5 years ago by Anonymous.
- Answer Hi there. Thanks for reaching out about this. We'd like to know more of what's going on so we can best help you. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionCan best buy make a clone of my ps4 hard drive to a new ps4 hard drive?
Asked 5 years ago by Anonymous.
- Answer Hi there. Thanks for reaching out about this. We can probably do that and would just like to know a little bit more information. We'd recommend speaking to your local Best Buy's Geek Squad to just go over those details and see if we can do it. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionIf my MacBook Pro can’t go passed the load screen can I get it backed up to an external hard drive with you guys to transfer when I buy a new computer?
Asked 5 years ago by Amanda.
- Answer Hi there. Thanks for your great question. As long as the hard drive in the Macbook Pro isn't failing, we should be able to pull data off and onto a new computer or external hard drive. I hope this helps. Please let us know if you have any further questions.
  Answered 5 years ago by GeekSquadSupport
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QuestionWhat's the cost of transferring files from an old external HD to a brand new one?
Asked 5 years ago by Cris.
- Answer Hi there. Thanks for your question! A standard data transfer will normally run $99 at this time. If you are a Total Tech Support member, this whole charge is actually covered as well. To get started, please connect with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionSo, I've got several old portable harddrives that having some issues, and I'd like to purchase one larger sturdy one. If I purchase a good one from you and purchase this service package, can you transfer the files from the old hard drives to the new one?
Asked 5 years ago by Philstar.
- Answer The Geek Squad will transfer data for a fee. Prepare to find things are backed up now because of corona virus, plus you will need an appointment to drop off your computers.
  Answered 5 years ago by nitelite
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QuestionIs pc to pc transfer free if I have a Geek Squad membership
Asked 5 years ago by Mike.
- Answer Hi Mike. Thanks for your great question. You are absolutely correct. A data transfer whether from a computer to computer or computer to hard drive or vice versa would be covered within the Total Tech Support membership. I hope this answers your question. If you have any other concerns, please reach out to your local Best Buy and we'll be able to answer those. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI have an sd card in my switch, but would like to upgrade to a card with more storage. I don't own a computer, so I wanted to see if that is something that could be done in store.
Asked 5 years ago by Joeymay83.
- Answer Thanks for your question! Depending on the type of data stored on the SD card, we may be able to assist with a data transfer. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI have a data transfer tool. I had to scream and yell at Dell to send back my drive with a disk error. They are putting in a new drive but they said if I transfer the data from the drive with the error the new drive I will ruin the new drive. Is this true
Asked 5 years ago by mawallick54.
- Answer Thanks for your question! We would like to hear more about what happened to the original hard drive before we can determine if a transfer would cause harm to the new drive. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI have a new laptop computer I got to get the new stuff your stuff off my old one to put in put on my new one can it be done
Asked 5 years ago by Anonymous.
- Answer Hi there. Thanks for reaching out to us about this. We can absolutely help out with that either in the store or remotely. To get started, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionCan you transfer files from one Zip disc formatted for Macintosh to a CD?
Asked 5 years ago by Anonymous.
- Answer Hi there. Thanks for getting in contact with us about this. We might be able to do that but it would be easier done in the store. We'd recommend getting in contact with your local Best Buy to get started and see if it's possible. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionDoes Best Buy convert DVD to a portable hard drive or any other platform so I can view them digitally if so what is that cost?
Asked 5 years ago by Rayray33.
- Answer Hi there. Thanks for your great question! We absolutely can do that as long as the DVD's are functioning. The price can vary depending on the amount of DVD's and data we're transferring. If you're a Total Tech Support member, these costs will likely be waived as well. We'd recommend getting in contact with your local Best Buy to get the accurate pricing. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI’m trying to transfer images and videos of my toddler son to an external hard drive. My wife has an iPhone 10s and her storage has run out. Is there a way to do this?
Asked 5 years ago by Jdelane.
- Answer Thanks for your question! We should be able to help transfer your photos to an external hard drive. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI have converted over 20 individual VHS home movies to individual DVD's. I would like them all transferred to an external hard drive to send to family. Can you do that in the store for me? If so what is the cost per DVD? Thank you
Asked 5 years ago by L1011REM.
- Answer Thanks for your question! We may be able help transfer your data for you. However, due to Covid-19, we aren't accepting in-store appointments at this time. There's a chance we could assist remotely though. For support with this, call us at (800) GEEK-SQUAD or (800) 433-5778.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
Questioncan you transfer files from an old SyQuest disk to a memory stick? I have 5 44mb disks that I would like to get the files off of.
Asked 5 years ago by Miker.
- Answer Hi Mike. Thanks for your question! We should be able to take care of this for you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started with this process!
  Answered 5 years ago by GeekSquadSupport
  Answer this question
Questionhow much does it cost for geeksquad to clone a hard drive(ONLY THE OS) to another drive?
Asked 5 years ago by net10lg441g.
- Answer I paid $100.00 to have my files downloaded to a USB thumb drive and paid $12 for the drive.
  Answered 5 years ago by Nance
  Answer this question
Questionwhat tools does best buy use to get files out of OLD FLIP PHONES AND CANDYBAR PHONES that have their usb port restricted to charging?
Asked 5 years ago by rustyfordf350.
- Answer Hi there. Thanks for your question. There are a few ways that files can be transferred out. It can depend on the phone however. We'd recommend talking to one of our mobile phone specialists at your local Best Buy to see if this is something we can do for you. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
Questioni have an lg 501c(tracfone non-android phone), i need to get my images & videos out of it but it doesn't support usb/bluetooth transfer. can you help get files out of it?
Asked 5 years ago by rusty67f350.
- Answer Thanks for your question! There's a small chance we may be able to assist with getting your data off your phone, but we'd want to check your phone out first to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI have private/personal pics on an old laptop that I want transferred to a new laptop. I would transfer them to my own storage but I'm unable to b/c it's completely frozen up. Will the Geek employees be viewing sensitive pics if/when they do the transfer?
Asked 5 years ago by Jeff.
- Answer They transferred all of my files eventhough my laptop was frozen. It should work for you.
  Answered 5 years ago by Keyboard
  Answer this question
QuestionI have a laptop with windows 7, would it be possible for me to transfer the drive's contents on to a new computer and manually update to windows 10 somehow?
Asked 5 years ago by Fishman.
- Answer Hi there. Thanks for your question. As long as the hard drive is in good working condition on the Windows 7 computer, we should be able to transfer the data to a new computer if that's what we're looking to do. Depending on how old the Windows 7 computer is, we may not recommend upgrading it to Windows 10. To get started or learn more, we'd recommend creating a free appointment with your computers at Geek Squad. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionMy Macbook Pro's mother board died. It will not turn on. Is it possible to transfer files and programs from the Macbook Pro to my new Apple Macbook Air?
Asked 5 years ago by MamaLlamaShiba.
- Answer Hi there. Thanks for your question. I'm sorry to hear about your Macbook. We might be able to do that but we'd need to see the computer to be sure. Please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy.
  Answered 5 years ago by GeekSquadSupport
  Answer this question

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Questions & Answers

Data Backup or Transfer (In Store)

Q: QuestionI purchased a computer back in 2015 they transferred my data to the computer and they hooked me all up I bought an external hard drive after a number of years I add a scam problem I took in the external hard drive I had they told me there’s nothing on it

Q: QuestionCan best buy make a clone of my ps4 hard drive to a new ps4 hard drive?

Q: QuestionIf my MacBook Pro can’t go passed the load screen can I get it backed up to an external hard drive with you guys to transfer when I buy a new computer?

Q: QuestionWhat's the cost of transferring files from an old external HD to a brand new one?

Q: QuestionSo, I've got several old portable harddrives that having some issues, and I'd like to purchase one larger sturdy one. If I purchase a good one from you and purchase this service package, can you transfer the files from the old hard drives to the new one?

Q: QuestionIs pc to pc transfer free if I have a Geek Squad membership

Q: QuestionI have an sd card in my switch, but would like to upgrade to a card with more storage. I don't own a computer, so I wanted to see if that is something that could be done in store.

Q: QuestionI have a data transfer tool. I had to scream and yell at Dell to send back my drive with a disk error. They are putting in a new drive but they said if I transfer the data from the drive with the error the new drive I will ruin the new drive. Is this true

Q: QuestionI have a new laptop computer I got to get the new stuff your stuff off my old one to put in put on my new one can it be done

Q: QuestionCan you transfer files from one Zip disc formatted for Macintosh to a CD?

Q: QuestionDoes Best Buy convert DVD to a portable hard drive or any other platform so I can view them digitally if so what is that cost?

Q: QuestionI’m trying to transfer images and videos of my toddler son to an external hard drive. My wife has an iPhone 10s and her storage has run out. Is there a way to do this?

Q: QuestionI have converted over 20 individual VHS home movies to individual DVD's. I would like them all transferred to an external hard drive to send to family. Can you do that in the store for me? If so what is the cost per DVD? Thank you

Q: Questioncan you transfer files from an old SyQuest disk to a memory stick? I have 5 44mb disks that I would like to get the files off of.

Q: Questionhow much does it cost for geeksquad to clone a hard drive(ONLY THE OS) to another drive?

Q: Questionwhat tools does best buy use to get files out of OLD FLIP PHONES AND CANDYBAR PHONES that have their usb port restricted to charging?

Q: Questioni have an lg 501c(tracfone non-android phone), i need to get my images & videos out of it but it doesn't support usb/bluetooth transfer. can you help get files out of it?

Q: QuestionI have private/personal pics on an old laptop that I want transferred to a new laptop. I would transfer them to my own storage but I'm unable to b/c it's completely frozen up. Will the Geek employees be viewing sensitive pics if/when they do the transfer?

Q: QuestionI have a laptop with windows 7, would it be possible for me to transfer the drive's contents on to a new computer and manually update to windows 10 somehow?

Q: QuestionMy Macbook Pro's mother board died. It will not turn on. Is it possible to transfer files and programs from the Macbook Pro to my new Apple Macbook Air?

Top Rated

QuestionI purchased a computer back in 2015 they transferred my data to the computer and they hooked me all up I bought an external hard drive after a number of years I add a scam problem I took in the external hard drive I had they told me there’s nothing on it

QuestionCan best buy make a clone of my ps4 hard drive to a new ps4 hard drive?

QuestionIf my MacBook Pro can’t go passed the load screen can I get it backed up to an external hard drive with you guys to transfer when I buy a new computer?

QuestionWhat's the cost of transferring files from an old external HD to a brand new one?

QuestionSo, I've got several old portable harddrives that having some issues, and I'd like to purchase one larger sturdy one. If I purchase a good one from you and purchase this service package, can you transfer the files from the old hard drives to the new one?

QuestionIs pc to pc transfer free if I have a Geek Squad membership

QuestionI have an sd card in my switch, but would like to upgrade to a card with more storage. I don't own a computer, so I wanted to see if that is something that could be done in store.

QuestionI have a data transfer tool. I had to scream and yell at Dell to send back my drive with a disk error. They are putting in a new drive but they said if I transfer the data from the drive with the error the new drive I will ruin the new drive. Is this true

QuestionI have a new laptop computer I got to get the new stuff your stuff off my old one to put in put on my new one can it be done

QuestionCan you transfer files from one Zip disc formatted for Macintosh to a CD?

QuestionDoes Best Buy convert DVD to a portable hard drive or any other platform so I can view them digitally if so what is that cost?

QuestionI’m trying to transfer images and videos of my toddler son to an external hard drive. My wife has an iPhone 10s and her storage has run out. Is there a way to do this?

QuestionI have converted over 20 individual VHS home movies to individual DVD's. I would like them all transferred to an external hard drive to send to family. Can you do that in the store for me? If so what is the cost per DVD? Thank you

Questioncan you transfer files from an old SyQuest disk to a memory stick? I have 5 44mb disks that I would like to get the files off of.

Questionhow much does it cost for geeksquad to clone a hard drive(ONLY THE OS) to another drive?

Questionwhat tools does best buy use to get files out of OLD FLIP PHONES AND CANDYBAR PHONES that have their usb port restricted to charging?

Questioni have an lg 501c(tracfone non-android phone), i need to get my images & videos out of it but it doesn't support usb/bluetooth transfer. can you help get files out of it?

QuestionI have private/personal pics on an old laptop that I want transferred to a new laptop. I would transfer them to my own storage but I'm unable to b/c it's completely frozen up. Will the Geek employees be viewing sensitive pics if/when they do the transfer?

QuestionI have a laptop with windows 7, would it be possible for me to transfer the drive's contents on to a new computer and manually update to windows 10 somehow?

QuestionMy Macbook Pro's mother board died. It will not turn on. Is it possible to transfer files and programs from the Macbook Pro to my new Apple Macbook Air?