Questions & Answers

Q: QuestionDoes this notebook model support a single 32GB memory module? Or only two 16GB modules?

Asked 2 years ago by Brasil.

• A:Answer only 2 16GB modules

  Answered 2 years ago by allxrtgamingVerified Purchase

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Q: QuestionDoes it come with Windows system?

Asked 2 years ago by Liverpool.

• A:Answer Yes, it does!

  Answered 2 years ago by HaylieBVerified Purchase

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Q: QuestionHow is the build Quality? This will be used at Home and portability is not a deal breaker. I want something sturdy , perhaps even over 6 pounds. This will be replacing an older Dell Precision 7720 (7.55 Pounds) No flimsy plastic wanted.

Asked 2 years ago by Jack.

• A:Answer This is a gaming laptop and has a good build quality. The weight of this laptop is 2.81 kg (6.20 lb). NOTE: The weight of your computer depends on the configuration ordered and manufacturing variability. For assistance in purchasing a system that meets your requirements, please contact the Best Buy support team: https://www.bestbuy.com/contact-us

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionDoes the laptop come with a charger? If not, what should I get to charge it?

Asked 2 years ago by Levi.

• A:Answer This laptop comes with a 330-watt power adapter.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionI've seen different answers to the same question even on Best Buy Website. Bottom line- What is the max SSD and max RAM this particular system/motherboard is able to handle/use?

Asked 2 years ago by Jack.

• A:Answer The maximum RAM supported by this laptop is 32 GB. The RAM configurations supported by this laptop are: ● 8 GB, 1 x 8 GB, DDR5, 4800 MHz ● 16 GB, 1 x 16 GB, DDR5, 4800 MHz ● 16 GB, 2 x 8 GB, DDR5, 4800 MHz, dual-channel ● 32 GB, 2 x 16 GB, DDR5, 4800 MHz, dual-channel. This laptop supports one of the following storage configurations: ● One M.2 2230 or M.2 2280 solid-state drive ● Two M.2 2230 or M.2 2280 solid-state drives. M.2 2230 solid-state drive (Interface Type- PCIe NVMe Gen4 x4) is supported up to 1 TB. M.2 2280 solid-state drive (Interface Type- PCIe NVMe Gen4 x4) is supported up to 2 TB.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionCan I get Data on this?

Asked 9 months ago by Spade.

Q: QuestionCan I use this laptop internationally? What if I buy this in US and ship it to a different country for use?

Asked 1 year ago by Alphadoom.

• A:Answer Hello, you would need to check the country for power usage. But the overall functionality will work

  Answered 1 year ago by Joy Systems

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Q: QuestionIs it possible to buy this laptop with a latin american keyboard layout?

Asked 1 year ago by Andres.

• A:Answer Maybe in latam

  Answered 9 months ago by DanielRVerified Purchase

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Q: QuestionI bought a Dell G15 Laptop from Best Buy Mishawaka, IN with SKU 6541333 and 2 upgraded memory chips SKU6516932. When i install the new memory the computer will not boot, all i get is a black screen. Did the store sell me the wrong memory?

Asked 2 years ago by dellg15.

• A:Answer Have you Tried RESEATING the RAM Modules? Try One at a time?

  Answered 1 year ago by CroutonZ

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Q: QuestionWhat is the cooling system

Asked 2 years ago by Gawad.

• A:Answer This Dell G15 gaming laptop comes with advanced thermal design with four heat pipes, and improved fans with ultra-thin blades which increases the heat exchange area, to keep the laptop cool even during the most chaotic in-game segments.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionIs this PC good for school?

Asked 2 years ago by Red.

• A:Answer I use it for school, but traveling with it is rough. It’s heavy with a crazy big charger. But on power, it’s awesome. It’s fast, responds immediately.

  Answered 1 year ago by HunterHVerified Purchase

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Q: Questionwhich i7 Processor is installed?

Asked 2 years ago by checkvalve.

• A:Answer This laptop comes with an Intel 13th Generation Core i7 13650HX processor.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionDoes this laptop have a way to change the keyboard colors?

Asked 2 years ago by Bruno.

• A:Answer This laptop comes with a backlit keyboard and does not include customizable keyboard lighting.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionHow do I redeem the Xbox Game Pass?

Asked 2 years ago by Nova.

• A:Answer For technical assistance on this laptop, please contact the Dell technical support team. They are available on Facebook and Twitter(@Dellcares).

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionDoes this have touch screen

Asked 2 years ago by Liz.

• A:Answer No, It does not have a touch screen!

  Answered 2 years ago by HaylieBVerified Purchase

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Q: QuestionDo I have the option to change the LED keyboard lights?

Asked 2 years ago by Eva.

• A:Answer Please reach out to the Best Buy support team for assistance on this query: https://www.bestbuy.com/contact-us

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionIs this laptop good for playing Fortnite?

Asked 2 years ago by Cgs.

• A:Answer I think you would have to upgrade the RAM in this laptop being that it only has 8gb. But It's SUPER easy to do.

  Answered 2 years ago by HaylieBVerified Purchase

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Q: QuestionDoes this laptop have a MUX Switch?

Asked 2 years ago by saul.

• A:Answer This laptop has an option in the BIOS for disabling Hybrid Graphics/Advanced Optimus. This option is on by default from the factory but can be turned off by changing this setting in the BIOS.

  Answered 2 years ago by YourDellTeam

  
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Q: QuestionDoes this computer come with a camera on it? Dell G15 15.6" FHD 120Hz Gaming Laptop-Intel Core i7-8GB Memory-NVIDIA GeForce RTX4050

Asked 2 years ago by Gwen.

• A:Answer Yes, this laptop(Dell G15 15.6" FHD 120Hz Gaming Laptop - Intel Core i7 - 8GB Memory - NVIDIA GeForce RTX 4050 - 1TB SSD - Dark Shadow Gray) has a built-in camera.

  Answered 2 years ago by YourDellTeam

  
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