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18 Questions & 82 Answers
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  • Question
    1. Does it have two cleaner head (Direct-Drive Cleaner Head and Soft Roller Cleaner Head) like V6 Absolute or like V6 Total Clean in Europe? 2. Does it have the Mini Motorised Tool? 3. What's the difference between this one and the V6 Absolute?   (5 Answers)

    By Kent November 20, 2016.

    Answers
    • Best 
      Answer

      This one has the carpet attachment the bare floor attachment and the upholstery attachment all of them are motorized plus it comes with 3 other attachments like duster and crevice tool.

      By Biz78 December 16, 2016.

      • Verified Purchaser
      • My Best Buy® Member
  • Question
    What is the difference between this v6 and the new v8 stick?   (5 Answers)

    By 1234 December 26, 2016.

    Answers
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      Answer

      Hi there! Thank you for your interest in the Dyson cordless. The V8 is newer with more suction power at 115 air watts while the V6 has 100. The battery life is also longer on the V8. It will get 7 minutes in MAX mode. 25 minutes in standard mode with the motorized cleaner head attached and 30 minutes with the soft roller cleanerhead or mini motorized tool attached. 40 minutes for any other tool. The V6 will get 20 minutes in standard mode and 6 in MAX. The V8 also features a new bin eject feature and easy quick release system for attachments. Best Wishes, Krystal Dyson Customer Service

      By DysonProductExpert December 26, 2016.

      • Brand Representative
  • Question
    Is this a good vacuum for laminate hardwood floor?   (5 Answers)

    By Anonymous February 15, 2017.

    Answers
    • Best 
      Answer

      Hi there! Thank you for your interest in the V6 Total Clean. This machine is great for quick clean ups and in between cleanings and is designed to work on all common floor types, such as laminate flooring. It features a brush bar with carbon fiber filaments with an anti-static property to help pick up the stubborn dust from bare floors. Kind regards, Krystal Dyson Customer Service

      By DysonProductExpert February 15, 2017.

      • Brand Representative
  • Question
    What the difference in this one an animal v6 an what attachment or different   (4 Answers)

    By Amanda November 27, 2016.

    Answers
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      Answer

      Hi Amanda, This is Carissa with Dyson. The V6 Animal comes with a direct drive head that is 75% stronger and a mini motorized tool great for cleaning the car or getting pet hair off of furniture.

      By DysonProductExpert December 5, 2016.

      • Brand Representative
  • Question
    We have the standard V6 and two long haired Shelties. The hair wraps around the motor/brush connection and basically makes this unusable. There is no way to fix it without disassembling the whole head. Does this model have the same issue??   (5 Answers)

    By tacomaboy December 22, 2016.

    Answers
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      Answer

      The vacume is doing what all brushed vacuumed will do. The brushes are gonna trap the hair. No solution. I'd think about a irobot because they used rubber paddles to agggitate the floor. Might work better. Or you could always get other dogs. ;)

      By Jdombroski December 22, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Member
  • Question
    Is there an option to turn off the beater bar? I have floor rugs that can't be vacoomed with a beater bar.   (5 Answers)

    By Milly November 28, 2016.

    Answers
    • Best 
      Answer

      Use the soft brush head attachment that comes with it

      By AppleFreak December 24, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Can we use it in europe with 220V. I know in US it is 120V but some products have a wide range about electricity. So This item is available with 220V? Thanks   (3 Answers)

    By kerem March 6, 2017.

    Answers
    • Best 
      Answer

      Hi there! Thank you for your interest in the V6 Total Clean. The V6 Animal has a dual voltage charger. However, Dyson vacuums are designed specifically for the countries they are sold in because of this fact we are unable to have the machine converted to meet the specific country electrical code and laws. In order to use the machine in a different country, a plug converter would be needed. We do not recommend using a converter, as the vacuum will not perform at the normal expected life of a Dyson vacuum. Best Wishes, Krystal Dyson Customer Service

      By DysonProductExpert March 7, 2017.

      • Brand Representative
  • Question
    Does this product include a HEPA filter? Like the V8 model? I know there is no V6 animal model. Is this different?   (5 Answers)

    By Alex January 20, 2017.

    Answers
    • Best 
      Answer

      Hello! This is Miella from Dyson. The V6 Total Clean does sport HEPA filrtration, and a HEPA filter. The Total Clean comes with an additional cleanerhead, and more tools, than the Animal. Hope this helps! Miella Dyson Customer Service

      By DysonProductExpert January 21, 2017.

      • Brand Representative
  • Question
    I purchased from Best Buy a dyson "stick vacuum" two years ago, uncertain of model. I have used it only twice. It is incredibly annoying that the on button must be held while using. Is this the same with all Dyson battery models?   (5 Answers)

    By BillyBoyMilwaukee December 26, 2016.

    Answers
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      Answer

      Hi there! Thank you for your interest in the Dyson Cordless. All of the cordless machines require that you hold the trigger to engage the machine and turn it on. This allows you to have continuous suction for the duration that the trigger is held. Best Wishes, Krystal Dyson Customer Service

      By DysonProductExpert December 26, 2016.

      • Brand Representative
  • Question
    Is the dyson v6 total clean motor stronger than the animal v6?   (5 Answers)

    By angel December 19, 2016.

    Answers
    • Best 
      Answer

      Hi Angel. Thank you for your interest in the V6 Total Clean. All of the V6 models have the same motor. Therefore, they have the same suction power and battery life. The main difference between them besides color is the tool attachments and floor tools. Best Wishes, Krystal Dyson Customer Service

      By DysonProductExpert December 19, 2016.

      • Brand Representative

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