Questions & Answers

Q: QuestionDoes this keypad have a wired connection?

• A:Answer Yes, this keypad has a wired USB-C connection.

Q: QuestionDoes this device allow visual feedback?

• A:Answer Yes, this device provides visual feedback for commands.

Q: QuestionDoes this device come with a detachable cable?

• A:Answer Yes, this device comes with a detachable USB-C cable.

Q: QuestionIs it easy to set up this device?

• A:Answer Yes, it is easy to set up this device.

Q: QuestionHow many keys does this keypad have?

• A:Answer This keypad has fifteen customizable LCD keys.

Q: QuestionAre there powerful plugins available for this device?

• A:Answer Yes, there are powerful plugins available for this device.

Q: QuestionElgato's website is pretty terrible. No real info and only list one model with no model number listed anywhere. What's different about this one versus the KAA model?

Asked 4 years ago by Munnky.

• A:Answer In terms of functionality it's pretty much identical. They've adopted a slightly different design for the stand which makes the whole thing look a bit more streamlined, added the option to remove and replace the faceplate for increased customization, and modernized the USB interface. I'd say it's more like a refresh of the original aimed at extending the product's lifespan than a wholly new device.

  Answered 4 years ago by Batlacit

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Q: QuestionOK While I am not new to computers and computer games I am very new to streaming. Is this easy to setup and use at the moment I am streaming via the twitch studio app Thanks

Asked 2 years ago by JohnWJ.

• A:Answer Hi John, It'd be! Please do look it up on YT as we have content and many, many, many content creators use it in their setups as well. Feel free to reach out to our team directly on our site with any further questions. -Art

  Answered 2 years ago by Corsair

  
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Q: QuestionCompatible with Xbox Series S?

Asked 3 years ago by DEMO.

• A:Answer This is for a pc not the gaming system

  Answered 3 years ago by SiaconoVerified Purchase

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Q: QuestionIs this also a capture card?

Asked 3 years ago by Whitby.

• A:Answer No

  Answered 3 years ago by EthanCaldwellVerified Purchase

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Q: QuestionDoes this come with a white faceplate?

Asked 3 years ago by TryHard.

• A:Answer If you order the white one yes

  Answered 3 years ago by EthanCaldwellVerified Purchase

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Q: QuestionHow many cameras can it switch between using streamyard to YouTube ? While going live ?

Asked 1 week ago by JohnH.

Q: QuestionBeen wanting this for awhile now for streaming but I was told I could use it also for voice changer in gaming? Are there in store apps I can use this deck or am I needing something else with this? If so can y’all provide names of voice changers apps pls

Asked 1 year ago by Anonymous.

• A:Answer There is an app in the store you can use. It is called VoiceMod and there are different packs you can purchase within the VoiceMod app that you can download for the stream deck. You can use up to 6 empty slots for free (if I remember right) and then if you want more, you can purchase more slots.

  Answered 1 year ago by ChristineMVerified Purchase

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Q: QuestionDo the elgato stream deck show video on the key pads? If so for how long?

Asked 1 year ago by Podcast.

• A:Answer I believe they show GIF animation or short MP4? Ive got mine with a few animated icons but nothing over a few sec so far.

  Answered 1 year ago by JamesNVerified Purchase

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Q: QuestionCan geek squad set this device up on my computer in my home? I have reached out to elgato and they can’t figure out why my stream deck just shows a logo on the keys of the device.

Asked 2 years ago by Brandon.

• A:Answer U can change them on ur device ur using

  Answered 4 months ago by NellsVerified Purchase

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Q: QuestionWill this cost money if you open it and return it?

Asked 2 years ago by HJ.

• A:Answer Nope! You will not get hit with a deductible for returning it. If it doesn’t work for what u need u can just return within the return period and get ur money back.

  Answered 2 years ago by LillySVerified Purchase

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Q: QuestionCan I use this to screen record and edit videos?

Asked 2 years ago by Dragonking.

• A:Answer I believe so, yes!

  Answered 10 months ago by Wontedboss02Verified Purchase

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Q: QuestionI don't stream (whatever that isd...) but I need somethingh that will allow me to create macros in MS Word that carry out a series of key strokes. Will this stream deck do that? thanks

Asked 2 years ago by GustavMahler.

• A:Answer I believe it can, i can’t say I have figured out how to. There is a MS Word pre made “profile” on their marketplace. I don’t know its capabilities yet.

  Answered 1 year ago by DarkDigglerVerified Purchase

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Q: QuestionHi! does the steam deck work with MAC for graphic design programs and can it also function with an ipad like for editing & illustrating programs like procreate?

Asked 3 years ago by Kidkoi31.

• A:Answer Definitely works with Mac, but not iPad (at least, not yet--who knows what Apple may do in the future). If you work with Adobe CC or Affinity, you will be able to automate many routine tasks. Check YouTube for videos by creative pros and their experience with Stream Deck.

  Answered 2 years ago by AlanVerified Purchase

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